Best in Garden Center

An hour ago

AS

Great plants, easy to take care of with the innovative pots that are self watering. Great customer service, fast shipping (plants arrive safe and sound).

2 minutes ago

RB

Great plants and arrived in perfect condition! I ordered multiple times and it was nice to get the consolidated e-mails. Fingers crossed!!

4 hours ago

MJ

Really well made flags—my favorites by far! Long lasting, so worth the price.

An hour ago

LI

The plants arrived in very good shape. You were one of the few nurseries to sell in larger pot for a reasonable price. I was very pleased.

6 hours ago

BW

Received exactly what I ordered, candle holder with surrounding pin frog. It was exactly what I was looking for and Garden Artisans was the only place I could find it. Very happy with my purchase and how quickly it arrived.

2 days ago

DB

Great trimmer

2 days ago

MM

I placed an internet order and thought all was OK. Then Miles Kimball sent me an email adding a 10.5% tax to the order. My correct tax rate is 8.0% and I had already been charged that when I paid. I was out of the country for the summer and didn't see the email, and when I returned, I found 4 dunning letters threatening to turn my account over to a collections agency. I called and talked to a CSR who had no idea which way was up. She kept repeating things I already knew. Finally she told me someone in collections would send me an email correcting the overcharge. That was two weeks ago and still no email. So my complaints are (1) the incorrect tax, (2) the dunning letters for an amount I didn't owe, (3) the cluelessness and attitude of the CSR, and (4) the failure of Customer Service to follow through in correcting the mistake. Also, I used to teach business writing, and if one of my students had turned in the letters that I got from Miles Kimball, I would have failed that student. The letters didn't even tell me what the charge was for.

A day ago

KA

I ordered a gift card and couldn’t find it in my email or past orders page, so I reached out to their customer support and received a prompt and helpful response.

2 days ago

IT WAS VERY EASY TO GET HELP ORDERING MY SPECIFIC SIZE SHUTTERS FOR OUR HOUSE. THEY WERE EXACTLY WHAT WE WANTED AND VERY GOOD QUALITY. WE WANTED COMPOSITE SHUTTERS AND WERE NOT DISAPPOINTED!

2 days ago

RO

Received very nice healthy plants in a reasonable time.