1,152 total
IT WAS VERY EASY TO GET HELP ORDERING MY SPECIFIC SIZE SHUTTERS FOR OUR HOUSE. THEY WERE EXACTLY WHAT WE WANTED AND VERY GOOD QUALITY. WE WANTED COMPOSITE SHUTTERS AND WERE NOT DISAPPOINTED!
Date of experience: August 26, 2024
Ordered shutters from ArchitecturalDepot.com. Great price and everything arrived in perfect shape, no scratches or flaws and easy to install. Lots of color choices so you can make your visions come to life. Customer Service was exceptional, prompt and easy. I would highly recommend.
Date of experience: July 18, 2024
Excellent choice of product & availability. Order processing turnaround time and shipping 10 days. Updates regarding shipping sent by seller and product securely packaged. Product as described. Highly recommend !
Date of experience: August 10, 2024
they always have what im looking for and i love the depot dollas
Date of experience: September 03, 2024
Order was shipped promptly and was exactly what I wanted! Thanks so much for the great service! :)
Date of experience: August 21, 2024
Extremely pleased from start to finish. The representative I spoke to was professional and knowledgeable which instilled confidence with my purchase. The columns arrived undamaged and on time. The set up was relatively easy and the fit and finish of the product was great. My deck looks great! Highly recommended.
Date of experience: August 16, 2024
I was able to order PVC planking in the exact width and thickness I needed. Shipped promptly so my handyman could make some repairs/upgrades to an exterior bannister base prior to having the house repainted.
Have also ordered custom exterior shutters previously. Only place I could get custom sized shutters for a reasonable cost! Have to keep the HOA off the case!
Date of experience: July 19, 2024
I’ve been looking for natural maple wood products to replace non matching wood for years glad I found you
Date of experience: July 17, 2024
Large selection, excellent quality, great customer service and free shipping. My Bermuda shutter is well constructed and it was shipped in an indestructible crate. It literally transformed my little cottage. I will be ordering more. Highly recommend these folks. Just do your homework. Custom shutters are non refundable, which is only right. Read the conditions on the website and measure correctly. You can’t blame them for your mistakes.
Date of experience: July 24, 2024
Sometime projects don’t go to plan - We were adding a door surround to our exterior upgrades, and ournew storm door came with an unexpected 1” flange on the outside. We had to order a new top for our surround that was 2” longer, and had to do it fast. These guys had it to us a day early!
Date of experience: July 18, 2024
Simple no fuss ordering and quick delivery. Amazing product line. Millions of products and designs to choose from. The hardest part is deciding which style you want. If you’re a contractor, this is definitely the place you need to check out.
Date of experience: June 29, 2024
Buyer be VERY aware! They will not take a return under any circumstances. I wanted to return hardware, and they refused. So now I have shutter brackets that are sitting in my basement collecting dust. It's not like they are custom made. HORRIBLY OUTDATED RETURN POLICY!! You can find a better company who will treat you like a valued customer, not an ATM. Their customer service is also awful. I waited weeks to get a response through an automated system and emails that they didn't bother to address until I called and left an angry message. Just awful. Please don't bother.
Date of experience: June 21, 2024
I needed shutters to replace the aging and damaged ones at our home here in Winter Springs. I looked at multiple websites, but only AD.com had the breadth and depth of different shutter types, materials, and sizes that would perfectly complement my needs. They arrived WAY SOONER than I thought they'd told me. NO WORRIES whatsoever in working with these folks!! THey're NOT inexpensive, but the quality of their product is outstanding!
Date of experience: March 01, 2024
Absolutely would recommend. The shutters came quickly in the custom size and the PVC shutters are outstanding. Great customer service as to what hardware we needed also.
14"W x 72"H True Fit PVC Horizontal Slat Framed Modern Style Fixed Mount Shutters, Black (Per Pair) black
Date of experience: May 02, 2024
I really wanted to love this company. After scouring our local hardware stores and looking at online home improvement stores, we took a chance on ordering vinyl shutters for our home from Architectural Depot. The website showed that the shutters we needed were available and were supposed to ship within a week. We received an order confirmation and also a solicitation to write a review on the “shopper approved” website. The very next day, we receive a shipping update email from architectural depot stating that due to a manufacturing delay, we would not receive our shutters for another 7 weeks. Then, after waiting the 7 weeks, and the company missing their own deadline, we tried to contact the company over the phone, email and online chat. We were given AI bots to deal with or general information about how somebody will contact us soon. Nobody ever contacted us to resolve this issue. Every time we went through their phone menu of options, the bot would automatically hang up on us or give us the non-functioning “customer service” number. It wasn’t until we finally submitted a request for a return that we received a legitimate customer service number and we spoke to an actual human being, who stated so plainly (as if we were supposed to just assume this) that our shutters were discontinued all along. We requested a refund immediately and we had to ask for a confirmation number for the refund. We never received an email from this company confirming that we were told by a human that our refund was processing and even worse, we are still receiving automated emails and voicemails that our shutters were shipping later than expected. How absurd is this going to get? So, the lesson here folks is this: what you see on the website may not be an item that this company has access to sell, and if you are expecting the company to be up front and honest with you about this, you may wait 7 weeks or more to find that out, and who knows if you’ll ever get your money back.
Date of experience: July 09, 2024
The window arrived without a hitch, just in time for installation in our shower. We couldn’t be more pleased with the quality - it is a transom style window with locking mechanism and crank handle to open. We’ve tried it several times and are impressed with craftsmanship and beauty of the finished product. Will purchase from company again and highly recommend!
Date of experience: April 29, 2024
My order of vinyl shutters took less than 2 weeks to arrive, was undamaged and exactly what I wanted, also included the installation hardware. The contractor who installed them for us said they are good quality. I was happy to find the size I needed, it was easy to order from the website.
Date of experience: May 24, 2024
Super fast shipping, exactly what I ordered and great quality.
Date of experience: July 30, 2024
I absolutely love that you can talk to a live person when you call and within a few minutes. They are helpful knowledgeable and give you the help you need quickly. This is a great company to do business with and they have quality products at a reasonable price.
Date of experience: July 10, 2024
Have bought several items over the past couple of decades, for building crown molding and a decorative pattern on a ceiling. They deliver as advertised and on time. Will happily consider them again.
Date of experience: June 14, 2024
