I ordered what was listed as a 3-4ft…
I ordered what was listed as a 3-4ft Autumn Moon Japanese Maple in a 3 gallon container. When it arrived, it was only 2'5" including the height of the container. The container itself was no more than a 2 gallon. If. I sent a pleasant email with a picture measuring the size of the tree, and asked what could be done. I mentioned that I hoped I could still get the size of tree and container that I paid for. The first time, he completely dismissed everything I said and replied something to the effect of "the tree looks great! Make sure to give it a good layer of mulch." Long story short, we went back and forth, and ultimately, he was unwilling to do anything about it. Never apologized. Never took responsibility for dishonest marketing. I'll be disputing the charge to my card and hoping for the best. First and last time with LotsOfPlants. This was the kind of sale you might expect from a shady character off of Facebook Marketplace, not a professional business.
Date of experience: August 29, 2024