Garden Goods Direct Reviews

11,641  Excellent
TrustScore 4.5 out of 5

4.4

In the Garden Center category

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Reviews4.4

11,641 total


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Rated 5 out of 5 stars

Boxwood Shrubs are thriving with the…

Boxwood Shrubs are thriving with the rain and sunshine in recent weeks. FedEx delivered the 7 plants on a timely basis, but next time I will ask them to be sure deliver shrubs to the house rather than the beginning of the sidewalk.

I will certainly be ordering from Garden Goods again in the near future.

Date of experience: August 22, 2024


Rated 3 out of 5 stars

Trees were ok

I purchased 12 trees total and I would rate the purchase as “ok”. Trees were correct height and they were shipped quickly with solid packaging. Some of them looked good, but most of them I would have never purchased if I had seen them in person. Not very full and a good amount of bare or brown spotting.

Date of experience: September 03, 2024


Rated 2 out of 5 stars

Roll the dice with these guys

I’ve gotten amazing plants from them. However recently I bought 2 bleeding hearts that arrived damaged and unsavable. Even if they hadn’t been so fragile they we’re literally a sprig each costing 25 dollars. With shipping a nearly 70 dollars. When I contacted customer support there was so much run around. They finally did offer to replace but the plants are out of stocks. When I replied to support letting them know the plants weren’t available because of stock I recieved a snarky reply explaining what out of stock meant. Not cool. Not nice. And not shopping there again

Date of experience: August 30, 2024


Rated 5 out of 5 stars

Impressive Packaging!

My plants arrived quickly and in good condition. I was really impressed with how they were packaged! Would definitely order from your company again.

Date of experience: August 27, 2024


Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing. I have worked with other companies and when I had a problem it was painful. This was a breeze and would definitely order again with no hesitation. The plants were beautiful and packed well. Highly recommend. And no worries bc if there is a problem they will help you.

Date of experience: August 23, 2024


Rated 5 out of 5 stars

VERY HAPPY WITH EVERYTHING

You had exactly what we were looking for as far as species and size, and the price was fair. The delivery was prompt and the trees were all healthy and in good condition.

Date of experience: August 21, 2024


Rated 5 out of 5 stars

BEAUTIFUL AND HEALTHY

Received my plants in wonderful condition and packaged very securely. Both are very healthy and thriving.
Will be purchasing more plants soon.

Date of experience: August 26, 2024


Rated 5 out of 5 stars

Could not find an emerald petite…

Could not find an emerald petite arborvitae locally and saw it on line @ Woodies. Bought six 3 gal (on sale too!) & they were beautiful but needed 3 more to complete privacy row & ordered them along with a 5'-6' emerald. Order & shipping was prompt both times & I was amassed at how well they the bushes were packaged.

Date of experience: August 20, 2024


Rated 5 out of 5 stars

Beautiful plants!

The plants were shipped very quickly. They were packed so there would be no damage in transit. They arrived in great condition.
Very happy with the company and would buy from them again.

Date of experience: August 29, 2024


Rated 5 out of 5 stars

Ordering delivering and packaging excellent

Ordering was easy, delivery was prompt and plants were packaged very nicely. Nothing was damaged. I planted the same day I will
Update on plant growth as time
Progress. Overall excellent service. I do plan to order different shrubs in the future.

Date of experience: August 19, 2024


Rated 3 out of 5 stars

I was impressed by the variety of plants

I was impressed by the variety of plants offered on Garden Goods website. I was disappointed with the shipping being delayed, so that the plants spent several days in transit and arrived looking dry, wilted and stressed. Also the Hibiscus Kopper King was tall and lanky, with just a single tall stem, and very little foliage.

Date of experience: August 23, 2024


Rated 5 out of 5 stars

I was thrilled to see the beautiful…

I was thrilled to see the beautiful blooms on my plants when I unboxed them! I love the section of the website that is titled "what's blooming now." It let's you know what is blooming so you can have instant color, which is what I needed at this time. Great packaging, great sales, user friendly website. Great experience!

Date of experience: August 19, 2024