Best in Energy Supplier

37 minutes ago

HA

I alway have good services, they did their job alway ahead of time, thumbs up

10 hours ago

I was impressed with the competitive rates they were offering and the user friendly website I used to sign up. Plus, I received prompt information regarding my service.

4 hours ago

DB

Easy to sign up

A day ago

MD

Team has gone out of their way to be helpful and nice.

3 days ago

They explained everything, helped, helped save a lot of money when I reinstalled everything to solar energy, I hope the connection will work and I will continue to work with them.

21 hours ago

SF

Really easy to set up account

5 days ago

I was in my home with my 2 children when I opened the door he presented himself as Lee with just Energy. I told him, I am with Reliant and have a good rate with them. He said that Reliant had a base fee and that Just Energy didn't. Sales Agent Lee said, that Just Energy, would only charge me for the consumption of the energy, and no base fee or other charges would be charged. He said I assure you, you will pay less than what you pay at Reliant!. I then let him know that I had a contract with Reliant and that they have a CANCELLATION FEE and he said JUST ENERGY pays cancellation fee in its entirety. I then told him that I was not interested but he was talking with my children already so he said to sign some documents and he will make sure that Reliant gets their cancellation fee. I HAD NO CHOICE! But to sign the documents he had on his tablet fast because I was afraid for my children as I had my baby in my hands and the sales agent wouldn't let me close the door. After this, I was charged an early cancellation fee of $295 from Reliant. JUST ENERGY DIDN'T PAY ANYTHING. I contacted supervisor Jude on August 22, 2024, and He said that the sales agent Lee lied to me because they do have a base fee and other charges but that he does not work for them anymore so they couldn't do anything to help me. Supervisor Jude said if I cancel the contract I will be responsible for another $195 cancellation fee from Just Energy. The electricity bill that they are sending me says $224 when normally with reliant was at $60-130. Now, I am stuck with a contract that I was forced to get into. If I cancel I will have to pay them almost $500 for the month and cancellation fees. To correct this situation, I am requesting a refund of the cancellation fee of $295 that was charged to my bank account by Reliant, and to cancel this contract without the cancellation fee along with the insane bill of $225 for this month.

Sep 6, 2024

This company lies, they give you a quote of lower rate, but when you get a bill it shows a higher rate. When I tried to reach them that why is my bill showing higher rate.....? they blamed it on Oncor. I will never used them again.

Jan 25, 2024

AN

Fu.king klowns

A day ago

PO

The best prices for a green plan.