Inspire Clean Energy Reviews

907  Excellent
TrustScore 4.5 out of 5

4.5

In the Energy Supplier category

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Rated 2 out of 5 stars

Web experience poor, rep experience worse.

My experience on the Web allowed me to sign up one of my three meters easily enough. I have three buildings and three meters. The web site did not allow me to specify a billing address. Therefore I called your 800 number and spoke to a representative. She informed me that she could not help me sign up the other two meters, combine the bills and establish a different billing address. I was told that someone, from the sales team, would call me. No one has, yet.

Date of experience: July 31, 2024


Rated 5 out of 5 stars

Inspire Believes in Clean Energy

Inspire Clean Energy has reasonable rates for ‘clean energy’. When I called, the representative was eager to tell me about Inspire and of the importance of changing to clean energy. We cannot rely on the government to do the job for us. We must each do our part to make the environment cleaner. And Inspire is doing that. They have a promise to make clean energy available to everyone and we all need to do our part.
The representative was knowledgeable about the Company and what they are doing about ‘dirty electricity in the world. He walked me through the application and answered my questions. Thank you.

Date of experience: May 05, 2024


Rated 4 out of 5 stars

electricity prices were reasonable…

electricity prices were reasonable given that they are using more environmentally attractive sources of power. What is disappointing is that there are all these multiple email msgs (which I did not ask for) but still no reply 5 days later that my application for power supply was approved. If I have been approved than tell me.

Date of experience: May 04, 2024


Rated 5 out of 5 stars

Very easy to enroll in a new plan

I recently switched to Inspire Clean Energy. The transition from my previous electric provider went very smoothly. All of the information provided on the website was straight forward and it was easy to enroll in my current plan. I received a prompt response from Inspire and I'm pleased with the service.

Date of experience: March 18, 2024


Rated 5 out of 5 stars

I am a new user to this energy provider…

I am a new user to this energy provider and the rates advertised looked pretty good. I am here to give kudos to the team signing me up, making me feel very comfortable and ensuring a smooth onboarding process. I would be coming back to rate their services and rates later so fingers crossed. Very good transition fo far.

Date of experience: November 27, 2023

Reply from Inspire Clean Energy

Thank you so much for sharing! We are so glad to hear about your stellar experience so far. Should you ever have questions as you get started with us, our Member Experience team would be happy to assist. You can reach us at 866-403-2620 Monday-Friday 9am-6pm EST or by email at help@inspirecleanenergy.com. Have a great day!


Rated 5 out of 5 stars

Liked the practical, Competitive price

Liked the practical, competitive price. Clean 100%, safer renewable energy. Fixed rate, representative was knowledgeable, professional and respectful. PATIENT. I needed to affirm and reaffirm content of the offer in the conversation, so we could be on the same page! I needed to understand what was entailed in all the details to be better informed of my choices! Satisfied and answered All My questions to my SATISFACTION Thank You

Date of experience: May 06, 2024


Rated 5 out of 5 stars

Straightforward, simple clean energy

Straightforward, simple clean energy. Everyone should switch to a clean energy provider like Inspire. The locked-in rate for the introductory period is lower than current costs, and switching is an easy way to be green.

Date of experience: February 06, 2024


Rated 5 out of 5 stars

Switch to new supplier went well

It looks like the switch to a different generation supplier went smoothly. I received information today that the new contract started, so I shouldn't have extra fees or rates to be concerned about.

Date of experience: June 11, 2024


Rated 5 out of 5 stars

The online experience was very easy and detailed.

The online experience was very detailed. My financial advisor gave me a few pointers as to what I should be looking for in an energy provider. I was definitely looking for a company just like your company....renewable energy, close to PA, not locked into the new agreement, and ease to covert.

Date of experience: January 13, 2024


Rated 1 out of 5 stars

You keep sending me emails promoting…

You keep sending me emails promoting climate change. I’m not a stupid person in realize when you’re feeding me a line of bull. I don’t want anymore of your crappy emails promoting the voodoo of climate change. I do wish to receive emails regarding real business contacts regarding my account.

Date of experience: January 16, 2024

Reply from Inspire Clean Energy

Hello, Anthony! Thank you for your interest. Inspire is a clean energy technology company that matches the dirty energy your home runs on with clean, renewable energy from sources like wind, solar and hydro power. By choosing cleaner energy options you help us all start to transition away from relying on fossil fuels that pollute our planet by increasing the demand for renewable energy onto the power grid. Our prices are calculated based on factors such as your home's historical usage and will vary by location; we recommend visiting our sign-up page (https://www.inspirecleanenergy.com/clean-energy) to enter your information and find out your customized rate. Our Member Experience team would be happy to answer any further questions you may have — they can be reached at 866-403-2620 Monday-Friday between 9am-6pm EST or by email help@inspirecleanenergy.com for more information. Have a great day!


Rated 5 out of 5 stars

Someone answered the phone

i had question about some of the information I was receiving online so I called their number to clarify what I was reading. I got a live person on the phone and they spent quite a bit of time helping me. Not only were they very helpful, they were very pleasant to deal with.

Date of experience: October 13, 2023

Reply from Inspire Clean Energy

Thank you for the kind words! We are so glad to hear about your stellar experience. Should you ever have questions, our Member Experience team would be happy to assist. You can reach us at 866-403-2620 Monday-Friday 9am-6pm EST or by email at help@inspirecleanenergy.com.


Rated 5 out of 5 stars

I recommend Inspire Energy

Quickly allowed me to transfer from my previous supplier to them. When I called them on the phone, I was immediately put in touch with a person instead of a recording and I was immediately transferred to the person who was able to help me. This was the OPPOSITE experience of that with Major Energy and Verde and when I later looked up those two companies on the Better Business Bureau site, they were rated with warnings and alerts. Inspire energy, however has a reputable rating

Date of experience: November 15, 2023

Reply from Inspire Clean Energy

Thank you for the kind words! We are so glad to hear about your stellar experience. Should you ever have questions, our Member Experience team would be happy to assist. You can reach us at 866-403-2620 Monday-Friday 9am-6pm EST or by email at help@inspirecleanenergy.com.