Bad customer service
Bad customer service. Rep took a long time to respond. Order was not as agreed upon in mock up.sleevs too long. No out team has decided to look fo another vendor.
Date of experience: August 06, 2024
150 total
Bad customer service. Rep took a long time to respond. Order was not as agreed upon in mock up.sleevs too long. No out team has decided to look fo another vendor.
Date of experience: August 06, 2024
Customer Service was just awesome. Quality is terrific. Will use again.
Date of experience: August 01, 2024
Great customer service and I got our jerseys very quick.
Date of experience: August 01, 2024
Consistency and quality of product. The jersey's are the same this year and the other 3 times I have ordered jerseys for new players. The customer service is A+, messages returned quickly and shipping times are spot on! I have no complaints - A great experience from start to finish.
Date of experience: June 11, 2024
We ordered a full team set of hockey uniforms- sweaters, pant shells, and socks. All were customized and designed with the help of Youngspeeds. The design process was easy, I sent a few pictures of ideas and a concept and they responded with excellent mockups. After only a couple of adjustments the design was finished. The turnaround was quick and delivery was on time, early even. When the jerseys arrived the quality was great, heavy weight, accurate coloring, and accurate sizing. Every part, from customer service and design through to manufacturing and shipping was timely and high quality. Great product.
Date of experience: April 11, 2024
Youngspeeds came through again. The jerseys and custom banner made it on time. Their artwork team made everything exactly the way we wanted it. And worked with me throughout the design process. Everyone was envious of the jerseys. A much quicker process with less headaches than other options.
Date of experience: April 25, 2024
Very happy with the jersey and customer service. We had an issue with them shipping my item to the incorrect address and they were sure to get a new jersey shipped out ASAP to me to ensure it made it in time of my event. I would definitely order again in the future.
Date of experience: May 29, 2024
The jersey was great...Good quality and exactly as I ordered...my only complaint is that it took long to arrive and wasn't under the tree on christmas morning
Date of experience: December 19, 2023
Great customer service! Annie quickly answered all of my questions. Materials were high quality. Shipping was fast. Printing was crisp and clear. Thank you! This is our second year ordering with YoungSpeeds and we will continue using them for our jerseys!
Date of experience: December 21, 2023
Annie was an amazing communicator from the start! They nailed our design! And when it came down to shipping they helped with expediting our jerseys! Hands down some of the best customer service I have ever experienced! Answering emails at times you would not think they would answer! It made us feel heard and important. We appreciate everything YOUNGSPEED has done! Highly recommend!
Date of experience: November 09, 2023
I worked with many companies in this space and Youngspeeds is by far my favorite to work with. They are very attentive throughout the creative process.
Date of experience: June 14, 2024
Amazing customer service. Annie was so helpful and punctual with responses to emails. They really care about making your ideas become reality. Amazing quality of jerseys. Design came out perfect! Will definitely be getting some more jerseys made from Youngspeeds!
Date of experience: December 04, 2023
I’ve been working with Youngspeeds for a few years straight now and cannot state enough how happy I am with their service and product. I’m sure I make life a little difficult for them at times but you’d never know cuz their friendly and timely correspondence is always there! Absolutely LOVE and recommend them to all my friends and peers.
Date of experience: July 03, 2023
The customer service has been amazing and very helpful. Annie has been incredible to work and communicate with and her response time and follow up has been quick.
After get our jerseys our team decided they did want hoodies and the ordering process has been easy and delightful. The jersey came out really nice and look supper sharp.
Date of experience: April 14, 2022
Reply from YOUNGSPEEDS
Working with Youngspeeds was super easy, with fast turnaround, and very great service. Jade helped us craft a design that fit our club's needs and was very eye-pleasing. When we went to archery Nationals, there were 11,000 archers there and we were told by several people that our jerseys were the best they had seen!
Date of experience: May 30, 2022
Amazing customer service! Very responsive and worked with us to get the logo placement and colors just perfect. I recommended Youngspeeds to another team and they had the same great experience as I did. Products are top-notch; just pay very close attention to the sizing chart provided.
Shipping was extremely fast too!!!
Date of experience: May 12, 2022
Reply from YOUNGSPEEDS
Youngspeeds was very easy to work with and the jerseys came within the quoted time. The archery jerseys run a little bigger than our other jersey company so it will be nice to have the kids grow into them and get a little more use out of the. There was one small printing error on the back in the lettering but since its not super noticeable I didnt reach out. In the smaller font the i in a word turned into an l. It was a printer error not a Young speed error. Would highly recommend.
Date of experience: July 18, 2023
The quality of the jersey is great, however most goalies are numbered by 0's so I wish I would have been able to put 01 on the back. Other than that, the service was great.
Date of experience: November 30, 2022
Working with Youngspeeds from start to finish was so simple!!! From initial contact, to custom design, shipment, and delivery.....it was the best! They design work quickly, are super responsive to communications, and their final product is great quality. Highly recommend them!!
Date of experience: January 12, 2023