Yoogi's Closet Reviews

2,753  Excellent
TrustScore 4.5 out of 5

4.7

In the Women's Clothing Store category

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Reviews4.7

2,753 total


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Rated 5 out of 5 stars

Louis Vuitton Black Epi Neo Noe

The shipping experience was excellent--the bag arrived quickly and had the most protective packaging I have ever seen for a pre-loved bag. As for the bag, it matched the photos and description exactly and might have been in even slightly better condition than shown. If I'm going to spend a decent amount of money on a pre-loved designer item in the future, Yoogi's Closet will definitely be my first choice for shopping. 10 out of 10 experience!

Date of experience: September 03, 2024


Rated 5 out of 5 stars

Loyal Repeat Client

I’m have been a client for years now and have bought and sold several luxury items. I have always had excellent experiences with this luxury brand resale company. The service is top-notch, and the quality of the products is outstanding and authentic. Their website is user-friendly, making the shopping process easy and enjoyable. I also appreciate their great return policy and the option to sell back items. Highly recommend for anyone looking to buy or sell luxury goods!

Date of experience: August 28, 2024


Rated 3 out of 5 stars

Authentic but misleading

The item was categorized as Like new and the description literally said the uppers are clean with NO WEAR but there are black visible scratches on these (red) shoes so that was misleading. The shoes came in a black drawstring dust bag that shed black lint (black microfibers) all over the shoes and a YC company sticker on the bottom that leaves sticky residue (why?). This takes away from any “luxury” experience because I had to thoroughly clean the shoes for no reason. All in all I don’t regret my purchase. The item is authentic it’s just that sometimes with vintage it feels like you are buying rich people’s trash. And the details (thoughtful packaging, being honest about the condition) are what make something a 5/5 purchase. Sorry. I still wish the company only the best and I do recommend them in general.

Date of experience: September 11, 2024

Reply from Yoogi's Closet

Hello!

We sincerely apologize that your item did not come as expected, and we thank you for your feedback.
If you have any questions or concerns regarding our products or your orders, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.


Sincerely,

Client Services, Yoogi's Closet


Rated 5 out of 5 stars

Excellent experience

Excellent experience. Will never shop The Real Real again!! They are awful in every way!! Found my new obsession- Yoogi’s!!❤️

Date of experience: August 28, 2024

Reply from Yoogi's Closet

Hello!

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet


Rated 4 out of 5 stars

cool

perfect ...satisfied
i just wish d shipping time is shorter..

Date of experience: August 28, 2024


Rated 5 out of 5 stars

Great resale spot

The handbag I bought was just as described and shipped promptly. Everything I'd look for in designer resale and I will definitely consider them in the future.

Date of experience: August 25, 2024

Reply from Yoogi's Closet

Hello Allison!

We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new handbag! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

The Chanel Earrings

The Chanel Earrings were described to the detail. The brightness of stones and the “like-new” appearance was more than I imagine. I was super suprised, but I have never been disappointed. Yoogi’s Closet provides quality and authentic merchandise. It felt like Christmas!!

Date of experience: August 07, 2024

Reply from Yoogi's Closet

Hello Linda!

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new earrings! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Another great experience!

I have purchased quite a few purses in the last few years and most recently, a key chain from Yoogi's Closet. I have never been disappointed or had to return anything. Items are just as described.

Date of experience: August 15, 2024

Reply from Yoogi's Closet

Hello Lulu!

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Bag was absolutely STUNNING!!

Bag was absolutely STUNNING!!! Literally looks BRAND NEW!!! This is my 2nd purchase from this site and I have had an amazing experience each time.

Date of experience: August 16, 2024

Reply from Yoogi's Closet

Hello Kimberly!

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet


Rated 3 out of 5 stars

Items description inaccurate /…

Items description inaccurate / incomplete. Bought a bag listed as gently used when in fact it should be well loved or significant signs of wear. After purchasing I noticed a small tear in photo that I admittedly missed, when I reached out to ask why tear was not detailed in description they said it’s in the pic. Item has now arrived and there’s another tear on other side of zipper which is not in photos. They say their bags are selective which seems false. All in all disappointed I’ve gotten two quotes for repairs of the tear and based on my location I’m getting quotes in the 200s minimum 600 max. It also really smells.

Date of experience: August 20, 2024

Reply from Yoogi's Closet

Hello Tania!

We sincerely apologize that your item did not come as expected. If you would like to return the item so we can take care of any odors, you are more than welcome to.

If you have any questions or concerns regarding our products prior to making a purchase, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.

Sincerely,

Client Services, Yoogi's Closet


Rated 4 out of 5 stars

Second time buyer

I received my handbag in quickly, product looked actually like the picture, authenticity, well priced.

Date of experience: August 29, 2024

Reply from Yoogi's Closet

Hello Tammie!

Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you!



Sincerely,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Easy purchase, no tax if you live in certain states!

Item arrived as described. Free shipping and no tax were a bonus on a high end bag. Would shop with this seller again.

Date of experience: August 25, 2024

Reply from Yoogi's Closet

Hello Holly,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Outstanding customer service!

Outstanding customer service! This was my first pre-loved item and unfortunately there was a shipping issue which made me really anxious. I reached out to customer service and she was incredibly understanding and actually followed up with my concern. The item I purchased finally arrived and was exactly as described and pictured. Will definitely be purchasing from Yoogi’s Closet again.

Date of experience: July 23, 2024

Reply from Yoogi's Closet

Hello Kat!

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Items always ship quickly and are well…

Items always ship quickly and are well packaged. I appreciate that you authenticate everything.

Date of experience: August 14, 2024

Reply from Yoogi's Closet

Hello Mary!

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,
Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Wonderful experience

Thorough and accurate description of the product. Quick shipping. I enjoyed reading reviews from others. I felt comfortable making the purchase.

Date of experience: August 11, 2024

Reply from Yoogi's Closet

Hello Jacqueline,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Jewel love Yoogi’s and Affirm

I love Yoogi’s closet and I can’t live without them. I have a passion for beautiful accessories that I can’t afford to pay out-of-pocket upfront. And because of Affirm, my dreams come true. love you guys thank you so much.

Date of experience: July 26, 2024

Reply from Yoogi's Closet

Hello Jewel!

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Always the best service

Always the best service! Yoogis is always responsive to questions and ships quickly.

Date of experience: August 22, 2024

Reply from Yoogi's Closet

Hello Pia!

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,
Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Always a terrific experience with YC

Always a terrific experience with YC. I have purchased and sold many times and have never been disappointed. My new Louis Vuitton is stunning. Thank you for running a site we can trust unlike others who are flooded with superfakes.

Date of experience: July 07, 2024

Reply from Yoogi's Closet

Hello Suzanne!

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.

Best Wishes,
Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Best pricing

Best pricing. I have made several purchases Chanel, LV, etc. Customer service is great as well.

Date of experience: August 10, 2024

Reply from Yoogi's Closet

Hello Renee!

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet


Rated 5 out of 5 stars

Luxury goods are always as they…

Luxury goods are always as they describe it pictures are spot on just give us long time buyers a discount maybe 15% fantastic company the yoogi

Date of experience: August 01, 2024

Reply from Yoogi's Closet

Hello Jennell,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet