Xpendy Reviews

8,960  •  Average
TrustScore 3 out of 5

2.8

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Rated 4 out of 5 stars

I tried so many ways to cancel my…

I tried so many ways to cancel my fitbit prime...many times. Very exhausting...was not getting anywhere! This company came up to help but I honestly didn't think I should pay to get it taken care of. Finally I gave in & prayed it was not a scam. Fitbit Premium is off my bill & XPENDY seems to took care of it but there is an extra charge of $7.95 I don't know what is for? Hope this is the end of a long ordeal

Date of experience: August 30, 2024

Reply from Xpendy

Hi,

Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.

If you have any questions about your order you are welcome to send an email to complaints@xpendy.com. We will see what we can do for you.

Sara | Team Xpendy

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Rated 5 out of 5 stars

A heartfelt Thank You

I would like to thank you for your help. I have never ran into a company that you just could not reach or get a responds from. N because of your service it was a success. If I ever have an issue with a cancelation again u will be the first person to know.

Date of experience: August 21, 2024

Reply from Xpendy

Hi,

Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃

Sara | Team Xpendy

Rated 1 out of 5 stars

Please cancel subscription to Xpendy

I cancelled the Asurion subscription myself today. And, I have tried to cancel the subscription to Xpendy by email and get a refund as I do not recall ever signing up for the service. I have received no response from you, but I do have two new charges on this month's credit card statement. Please respond to me immediately.

Date of experience: August 11, 2024

Reply from Xpendy

Hi,

Thank you for your review.

How annoying to hear that the order seems unfamiliar to you. I would like to look into the system for you to see what I can do for you.

For this, I need your details. I can find it under the following data: the e-mail address you used to place the order, the order number of the order or the IBAN number from which we debited the amount. You may e-mail these details to complaints@xpendy.com.

Based on this, I will contact you further about the possibilities.

I hope to hear from you and wish you another pleasant day!

Sara, Team Xpendy

Rated 2 out of 5 stars

I have not received compensation for…a canceled account.

I have not received compensation for viewfreescore.com. Why has my account not been credited? Please check on this. Thanks.

Date of experience: August 05, 2024

Reply from Xpendy

Hi,

Thank you for your review.

How annoying to hear that you did not receive a refund. I would like to look into the system for you to see what I can do for you.

For this, I need your details. I can find it under the following data: the e-mail address you used to place the order, the order number of the order or the IBAN number from which we debited the amount. You may e-mail these details to complaints@xpendy.com.

Based on this, I will contact you further about the possibilities.

I hope to hear from you and wish you another pleasant day!

Sara, Team Xpendy

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Rated 3 out of 5 stars

It was coming from my Bank of America…and My Wellby Credit union. Last charges was 08/28/24.

It was coming from my Bank of America 4x times Visa #8840, May, June, July & August. I got a refund on my Bank of Amer. for $14.95. #1554139081. But none of the $39.44 were refunded.

And my Visa from my Wellby Credit union #1169 x4 in May, June, July & August.
$39.44 each month. Then I had to pay another $14.95 to cancel it again.
Plus had to request a New cards from both. All I got was one page from y'all.
*I need credit on my Wellby Visa.

Date of experience: August 31, 2024

Rated 1 out of 5 stars

You guys have been billing me for…

You guys have been billing me for months now when I simply paid for a one time transaction. You never advertised it like a lifetime registration, that's fraud. That's illegal to just be billing someone monthly all because you have his card in your system.

Date of experience: September 10, 2024

Reply from Xpendy

Hi,

Thank you for your review.

How annoying to hear that there are still attempts to debit money from your account. I would like to look into the system to see what I can do for you.

For this I need your details. I can find it under the following data: the e-mail address you used to place the order, the order number of the order or the IBAN number from which we debited the amount. You may e-mail these details to complaints@xpendy.com.

Based on this, I will contact you further about the possibilities.

I hope to hear from you and wish you another pleasant day!

Sara, Team Xpendy

Rated 5 out of 5 stars

Service

Being 75, I had questions and when I texted they were PROMTLY answered. My subscription to Motley Crew was canceled quickly. This kind of service isn't practiced by many companies and I applaud your company

Date of experience: July 15, 2024

Reply from Xpendy

Hi,

Thanks for using Xpendy and good to hear that you found our service to be positive! 🤗

Sara | Team Xpendy

Rated 1 out of 5 stars

I was charged again yesterday the 11th…

I was charged again yesterday the 11th of September can you look into this and get me my money back and make sure that it’s been cancelled? Very unsatisfied

Date of experience: September 11, 2024

Reply from Xpendy

Hi,

Thank you for your review.

How annoying to hear that your termination has not yet been processed. I would like to look into the system for you to see what I can do for you.

For this, I need your details. I can find it under the following data: the e-mail address you used to place the order, the order number of the order or the IBAN number from which we debited the amount. You may e-mail these details to complaints@xpendy.com.

Based on this, I will contact you further about the possibilities.

I hope to hear from you and wish you another pleasant day!

Sara, Team Xpendy

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Rated 1 out of 5 stars

Your service would be a zero if that…

Your service would be a zero if that was an option. Your business practices are deceptive and the letter - if it was actually ever sent - was never received. When trying to communicate with your organization, the persons responding were unprofessional. I will never use this service again and would advise others to avoid at all cost.

Date of experience: August 04, 2024

Reply from Xpendy

Hi,

Thank you for your review.

How annoying to hear that your cancellation has not yet been received. I would like to look into the system for you to see what I can do for you.

For this, I need your details. I can find it under the following data: the e-mail address you used to place the order, the order number of the order or the IBAN number from which we debited the amount. You may e-mail these details to complaints@xpendy.com.

Based on this, I will contact you further about the possibilities.

I hope to hear from you and wish you another pleasant day!

Sara, Team Xpendy

Rated 4 out of 5 stars

Thank you for closing door dash for me…

Thank you for closing door dash for me cause they keep charging my bank account 9.99 and i didn't want them.so thanks again

Date of experience: September 05, 2024

Reply from Xpendy

Hi,

Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.

Sara | Team Xpendy

Rated 4 out of 5 stars

Such a convenient way to cancel a…

Such a convenient way to cancel a subscription. I forget passwords sometimes so thank you! You guys rock!

Date of experience: August 12, 2024

Reply from Xpendy

Hi,

Thanks for taking the time to write this review! We know how difficult it can sometimes be to get rid of a subscription, which is why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with cancelling subscriptions.💜

Sara | Team Xpendy

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Rated 1 out of 5 stars

never canceled my subscription I…

never canceled my subscription I received meals after I t texted you and was told it was canceled I still have to make make sure my mail I skipped as of now it us c still nit canceled

Date of experience: May 08, 2024

Reply from Xpendy

Hi,

Thank you for your review.

How annoying to hear that the subscription has not been terminated yet. I would like to look into the system for you to see what I can do for you.

For this, I need your details. I can find it under the following data: the e-mail address you used to place the order, the order number of the order or the IBAN number from which we debited the amount. You may e-mail these details to complaints@xpendy.com.

Based on this, I will contact you further about the possibilities.

I hope to hear from you and wish you another pleasant day!

Sara, Team Xpendy

Rated 5 out of 5 stars

Problem Solving..Done

This company listens to my needs then takes steps to help solve my issues. When I try out a new company and they get results then I give them a high grade.

Date of experience: August 13, 2024

Reply from Xpendy

Hi,

Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃

Sara | Team Xpendy

Rated 5 out of 5 stars

The closure of accounts is important to…

The closure of accounts is important to me at this time, due to illness. I needed it to be done properly and professionally, without anxiety which it was.

Date of experience: August 07, 2024

Reply from Xpendy

Hi,

Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃

Sara | Team Xpendy

Rated 5 out of 5 stars

I loved the meals

I loved the meals, they were excellent but I had strained my back whilst standing to cook. Arthritis was a cause plus possibly a strained muscle. Apart from that I would have kept on with the meals.

Date of experience: August 28, 2024

Reply from Xpendy

Good morning,

It is good that you take the time to post a review, unfortunately the review does not apply to Xpendy. We would like to ask you to delete this review.

Sara, Xpendy team

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Rated 5 out of 5 stars

Helped spread my costs for a few months…

Helped spread my costs for a few months with more-affordable payments

Date of experience: August 28, 2024

Reply from Xpendy

Hi,

Thanks for your review! How nice that you experienced our service as positive, that's what we do our best for! We would love to see you back on our site in the future. 🤗

Sara | Team Xpendy

Rated 1 out of 5 stars

I am 86yrs old and misread your email

I am 86yrs old and misread your email, thinking that you had sent the email to Total Adblock, and sent me a copy of the registered letter. After I reread your email. I realised it is too late to send it off now, not sure what to do next. Sorry of the mixup.

Marjorie Hudswell

Date of experience: September 09, 2024

Reply from Xpendy

Hi,

Thank you for your review.

How annoying to hear that your cancellation has not yet been received/processed at TotalAdblock. I would like to look into the system for you to see what I can do for you.

For this, I need your details. I can find it under the following data: the e-mail address you used to place the order, the order number of the order or the IBAN number from which we debited the amount. You may e-mail these details to complaints@xpendy.com.

Based on this, I will contact you further about the possibilities.

I hope to hear from you and wish you another pleasant day!

Sara, Team Xpendy

Rated 1 out of 5 stars

Took my money for nothing

Took my money for nothing, went to wiener linien and they said there was nothing cancelled and I needed to pay again! and I paid for 2 months more even after the “cancellation” Plus later you took 5€ more from my account for nothing, I would really like my money back. And I dont agree to you to taking anything else from my account!!! Very dissapointed.

Date of experience: September 04, 2024

Reply from Xpendy

Hi,

Thank you for your review.

How annoying to hear that the subscription has not yet been terminated. I would like to look into the system for you to see what I can do for you.

For this I need your details. I can find the order under the following details: the e-mail address with which you placed the order, the order number of the order or the IBAN number from which we have debited the amount. You can email this information to complaints@xpendy.com.

Based on this, I will contact you further about the possibilities.

I hope to hear from you and I wish you a pleasant day!

Sara, Team Xpendy