TruStage Insurance Agency Reviews

No hassle. Clear explanations about the policy. All of my questions answered.

Date of experience: August 23, 2024

The answer is simple.
Agent Mr. Bourcier made the whole process what it was. An amazing hassle free, understandable enjoyable experience.

Date of experience: September 01, 2024

The process of signing up for life insurance with TruStage was easy to get through. I didn't need to speak to a representative but there was one available. The only negative thing I have to say is all life insurance companies are too expensive for the elderly with low income.

Date of experience: September 03, 2024

It was extremely easy for me to purchase life insurance over the phone and talking with an agent instead of a recording.

Date of experience: August 30, 2024

Knowing that you have best insurance company in your life

Date of experience: September 12, 2024

The agent that talk to me was very informant. I got the insurance because of his knowledge.

Date of experience: August 02, 2024

I was looking for an insurance company and I'm putting my trust in you I've had insurance before not all of them are good I just hope that when the time comes it will all be worth it.

Date of experience: September 04, 2024

I have worked in the field that she works in and I know how important it is to make sure that the client feels protected and covered well. She did all of those things and more. I would truly recommend the service to others and trust me. I wouldn’t if I didn’t feel comfortable With this service.

Date of experience: August 22, 2024

I believe when I first signed up the agent was very helpful,and when I needed a question answered I feel she was just there to get m e started or signed up!then I got transferred to a different country where I dealt with a call center that did not understand,the language barrier was poor.thanks Freddy Muschamp.

Date of experience: August 30, 2024

Simple questions very easy to understand. No need to see a doctor 1st saves time also

Date of experience: September 10, 2024

Outstanding customer service. Transparent policy. Great plans for your $$.

Date of experience: September 14, 2024

I had the pleasure of speaking with Thomas today and he was a breath of fresh air. He provided useful information and guidance exceptionally...I learned so much from him just requesting a simple quote. He absolutely went above and beyond. I would absolutely recommend this company... It was a very pleasant experience. Thank you so much Thomas!

Date of experience: August 13, 2024

Most of these postive post are people buying I am very sure when the time comes and its time for this company to make a payment lets see what they say. Mom surrender a small policy she had for 22 years. She was grieving and not paying attention but the amount is wrong.
Called baxk later when I found her policy and we ask how did you caculate and come to that amount customer service replied we have software on computer that does it, so i cant exllain it.
Then we ask for them to look at policy they replied its canceled because of surrender it I understand but you mudst be able to review it and see mistake, no we no longer have access to any paperwork. Also the check doesnt have polucy number or intrest rate, when the policy was purchased. The letters and numbers are not uniformed and looks altered. Way to gi TruStage funny the furst three lettets TRU but this company is not True the cusromer service guy was rude and speaking to a 85 year old widow like he did. Maybe thats why they changed there name from cuna to trusage. Thanks for the call back. If it sounds too good to be true like some of these reviews then it most likely is.

Date of experience: August 22, 2024

TruStage made it SO EASY to apply and being approved for the amount they are insuring me for is amazing. Beats the other companies that want to charge 600 a month for the basic life insurance.

Date of experience: August 15, 2024

The application process is simple and straightforward. There is not a lot of fine print to sift through nor legal jargon to decipher. The coverage and its limits are easy to understand.

Date of experience: August 01, 2024

I had a pleasant experience in seeking life insurance with TruStage. I received very adequate information to make an informed decision and begin the process.

Date of experience: August 24, 2024

This is just a great offer for members. I have been paying almost double for the same amount for to long. When I realized this was available, I jumped right into it. It was an easy form to fill out and I received a follow up call within a couple days.

Date of experience: August 25, 2024

Company seems to value me and my opinion to make products even better and user friendly.

Date of experience: September 06, 2024

Easy to apply and quick response.

Date of experience: September 05, 2024

I have experience with God's people.

Date of experience: September 10, 2024