Travel Insured International Reviews

Thankfully, we did not have to use the medical insurance. This time, I paid only for medical insurance rather than also travel insurance, due to not needing protection in case we got Covid before the trip.

However, the last time I had to "use your services," my experience was not very good, therefor only four stars instead of five. It took many months with emails and phone calls, which took a long time for someone to answer, to get the money, which I was owed.

Date of experience: August 29, 2024

Fortunately I did not need to contact the company or use my policy. The assurance that I was covered no matter what, made the vacation that more enjoyable. I think the rates for the insurance were reasonable. I always use your insurance when traveling. Thank you for having my back.

Date of experience: August 22, 2024

The process was straightforward. The representative provided clear, adequate details for deciding which policy made sense and answered my questions. The email follow-up make the process smooth. Pricing was reasonable.

Date of experience: July 29, 2024

We did not need to use the travel insurance, everything went according to plan. It was nice to know we didn't have to worry if something did interrupt it.

Date of experience: August 28, 2024

I mean I think I needed insurance (although did I really need it with car with my credit card, even overseas?), but I have stuff to work out with my car insurer...

Date of experience: September 14, 2024

We didn't have to use the insurance but we traveled with the assurance that if we had any problems it was there.

Date of experience: July 31, 2024

Very personable and knowledgeable agents. They listened and helped to customize our policy.

Date of experience: August 24, 2024

Don't go on a cruise without travel insurance

We enjoyed the peace of mind of knowing that Travel Insured International was with us. Two of the reasons for that was out itinerary was changed due to weather and second an individual suffered a major medical issue on the cruise. Having travel insurance is the only way to go

Date of experience: August 11, 2024

Just the confidence of knowing we had coverage if we needed it.

Date of experience: August 24, 2024

Easy to purchase a policy online to give us some peace of mind that if something happened we are covered. 👍🏼

Date of experience: August 01, 2024

The web site is simple to operate. I am an individual traveler, not a travel advisor, and book all of my own trips on land, sea, and river. I like having all of those at my fingertips in one place.

Most other travel insurance requires that you insure the entire cost of the trip at the time of the initial deposit to cover preexisting conditions. C&F only requires insuring the money paid (instead of the entire cost of the trip) to get the pre-existing conditions waiver. This is really terrific, since it minimizes the initial outlay for insuring trips that may eventually be cancelled and refunded by a cruise line.

Finally, I had a really good claims experience with C&F. My wife was scheduled to travel to Israel the week after the attack. C&Fs underwriter classified the event as a terrorist attack, which was covered, instead of war, which would not have been. They sent us an email the day after the attack notifying us of this. We did not even have to go asking. We filed a claim and promptly got over $6,000 refunded.

I am a customer for life.

Date of experience: October 25, 2023

I used travel insured international for the first time and the customer service guide me from the beginning until the end. I was impressed with the service. Thank you.

Date of experience: November 14, 2023

Very poor claims process - took 5 months to review the documents we submitted. They then made ridiculous demands that could not be met in order to avoid paying the claims!!!

Date of experience: June 03, 2024

The purchase process was smooth and easy. I did not need to make a claim, thankfully.

Date of experience: August 23, 2024

It was easy to compare online what the available policies and the type of coverage I wanted the most. I've used Travel Insured before for a trip to the UK and will likely do so in the future.

Date of experience: July 01, 2024

We didn't need to use our travel insurance while on vacation. We felt we had good coverage at a reasonable cost.

Date of experience: August 10, 2024

The online process of submitting a claim is horrible… I gave up after a few tries at it. My friend went with another company and had his claim turned in within minutes. They msde it very hard to have a direct number to contact in case of problems or emergencies.

Date of experience: July 30, 2024

We did not have the need for any services or to file any claims re out trip. However I was not satisfied with the experience purchasing the coverage this year. The conversations with staff were confusing, and even felt intentionally so. I received contrary info from different representatives, and never received a reply to an email request and question.

Date of experience: July 12, 2024

Thankfully we never needed to use our travel insurance. It was nevertheless a great comfort to know that we could have a wonderful carefree vacation knowing that we would be taken care of should sickness or injury befall us.

Date of experience: August 04, 2024

Terrible customer service and was mislead about coverage when I spoke to an agent before I bought a useless policy. I purchased my policy via USAA as you are their 3rd party vendor. I made a formal complaint to USAA and have urged them to terminate their relationship with your company.

Date of experience: August 08, 2024