Sunglass Fix Reviews

24,029  Excellent
TrustScore 4.5 out of 5

4.7

In the Sunglasses Store category

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Reviews4.7

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Rated 5 out of 5 stars

Superb quality, brilliant clarity and zero distortion

This is about the fifth time I've had new lenses made at Sunglassfix and each time they've been superb quality, brilliant clarity and zero distortion. Sure, they cost more than the cheap Ebay rubbish and they take a few days to get from Oz to the UK, but I'd not hesititate to recommend them.

Date of experience: June 21, 2024


Rated 5 out of 5 stars

Customer care at its best

First parcel sent without tracking info went missing. The customer service was very helpful and creates a new order sent with express courier, that came to Italy in about 2 weeks.
Lenses were very well manufactured and easy to install.

Date of experience: June 21, 2024


Rated 5 out of 5 stars

Fantastic Service

I have made 2 different purchased of Persol lenses...first time I ordered the wrong size. They shipped out the correct size immediately, even before they received the wrong ones I previously bought. I later made a purchase of Another set of Persol lenses, (different glasses). Here in a few days.
5 STARS....

Date of experience: June 21, 2024


Rated 4 out of 5 stars

Overall OK

I ordered lenses, which were too small. Then identified the correct dimensions, but wrong size was shipped again. For 3rd attempt it was perfect. In spite of the fact that it took some time, I am happy because:
1) fast response
2) clear communication
3) customer focus
4) perfect packing
5) at the end I have my sunglasses fixed :-)

Date of experience: June 13, 2024


Rated 5 out of 5 stars

Great product & service. A+

I redid a couple of glasses/sunglasses after having cataract surgery & no longer needing prescription lens. 1st order was getting some lenses sent out that were on the website & the with the 2nd order ,I had 2 sets of glasses picked up & redone with custom lenses. The process was super simple & the end result great. Saved me buying a couple of new pairs + it was a great way of recycling 3 pairs that would of gone in the bin.

Date of experience: July 18, 2024


Rated 5 out of 5 stars

Thumbs-up from me

I had concerns about buying lenses from the opposite side of the world but I needn’t have worried, they arrived on time & well protected. My Oakley replacements are crystal clear and fit the frame perfectly … dare I say they are even better than the originals?

Date of experience: August 28, 2024


Rated 5 out of 5 stars

Brilliant.

Brilliant.. slightly hesitant about sending but placed the order and back before the end of the week . A metal arm on brand new Ray Bans had snapped ( accidentally) but came back like new

Date of experience: June 21, 2024


Rated 5 out of 5 stars

THIS COMPANY IS GREAT

THIS COMPANY IS GREAT! PUT IN THE SERIAL NUMBER OF THE GLASSES ( WHICH ARE FOUND ON THE INSIDE OF THE FRAMES) AND PICK YOU LENSE COLOR. SO EASY, SO PROFESIONAL AND QUICK TURNAROUND. I DIDN'T HAVE TO GO BUY ANOTHER $200-$400 [AIR OF SUNGLASSES! DON'T HESITATE TO USE THESE GUYS! I WILL DEFINITELY USE THEM AGAIN!

Date of experience: June 13, 2024


Rated 5 out of 5 stars

Made my 10-yr old sunnies like new!

Made my 10-yr old sunnies like new!

Huge selection lenses of sunglass models that are years old. Quick delivery and they fit perfectly. My expensive Prada sunglasses were almost unwearable do to the poor shape the lenses were in - now they are like new!

Date of experience: July 10, 2024


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! My package was lost in the standard mail... But they gave me the choice for a refund or resend with tracking at no further cost. The product is as advertised... So i am a happy customer.

Date of experience: June 21, 2024


Rated 5 out of 5 stars

Quality product with exemplary customer service

Not only does the company provide a great product, but also an amazing customer service. Upon receival of items I had a problem with the assembly, but after a simple e-mail in which I explained what I'm having trouble with, I qucikly received a solution. It's refreshing to see that the company is expedient in solving any issues and does so without any generic answers and with high professionalism. You really do feel the company stands behind their products.

Date of experience: June 11, 2024


Rated 5 out of 5 stars

Great inexpensive alternative to…

Great inexpensive alternative to replacing my loved glasses. Very clear instructions to compliment the easy task to replace lenses. Thus far appear to be good quality lenses. No complaints from me. Thanks

Date of experience: July 11, 2024


Rated 3 out of 5 stars

I like the quality of the lens but the…

I like the quality of the lens but the fit isn't quite right. The replacement lens are just slightly smaller so they don't fit tightly in the frame. The cost was very reasonable and shipping was relatively fast.

Date of experience: June 20, 2024


Rated 5 out of 5 stars

High quality lenses

Excellent packaging
Quick post from opposite side of the world
High quality lenses
Good fitting instructions

Date of experience: June 22, 2024


Rated 3 out of 5 stars

Not bad

Fitment was good, sort of. The glasses have a mono lens from factory. The black lenses shown in the picture looked like a mono lens as well and I didn't notice they were two separate lenses until I looked back at the site and changed the color in the sample picture after they had already arrived. It doesnt matter anyway. Glasses fell off my head and were run over by a car a week after receiving the lenses.

Date of experience: July 10, 2024


Rated 5 out of 5 stars

Shop with complete confidence.

I ordered incorrect lenses. The sun glass fix wasn’t sure if they had the correct lenses as my product number had worn off my glasses frame. I sent my frames in for a customised fit. The turn around was very fast and the lenses fitted were perfect and of great quality. You can shop with confidence here. The whole experience was perfect in every way. Great communication and everything was simple.

Date of experience: July 17, 2024


Rated 5 out of 5 stars

It was easy to select & order my…

It was easy to select & order my replacement lenses. Prices are fair as well. Had a bit of a delay due to lost shipment, but Sunglass Fix was on it and submitted a new order that day.

Date of experience: June 20, 2024


Rated 5 out of 5 stars

Great quality

The lenses were of great quality, delivery was fast and the price was more than affordable, compared to retailers selling lenses

Date of experience: June 16, 2024