68,204 total
Must say your cashier RO store #00648 were wonderful, great customer service, very organized and detailed oriented with lot of patience and passion for your company and customers. I was very happy with my service from her today I must say you need more like her.
Date of experience: August 24, 2024
Purchased the rhinestone horsebit zip tall boots. I love them, glad that I followed my first mind and went up a size making them very comfortable. I suggest go up a size in these boots for a more perfect and comfortable fit.
Date of experience: August 29, 2024
I made an online purchase, received it a week ago, and when I try to return the items that don't fit in store they're telling me they can only do store credit. The return policy on the form and on their website claims that as long as it's returned within 30 days of the shipping date I can get a refund. I do not want store credit, the sizing is so off with their clothing, and honestly I don't want to continue wasting my money here! As a business, please do better in updating your policies so that your customers are not inconvenienced. This is extremely frustrating and makes me want to never purchase from Rainbow again. All the years I've been a customer, I've never experienced such horrible issues with returns.
Date of experience: September 08, 2024
Cute, cute, cute dresses that are casual and fashionable. I love the great selection of mini dresses that came out this spring. Sometimes I wear the bodycon dresses alone and sometimes I pair them with your incredible selection of leggings...either way people notice. Some of Rainbows clothes are like hitting the jackpot because you're paying a lot less for a cute dress that you would be paying 4xs the amt at another clothing franchise or boutique.
Date of experience: June 04, 2024
I love the rainbow shops, whether buying online or in the store. This was an online order. Always packed superb, communication great. Products are definitely worth the look. I've been shopping with them quite awhile.
Date of experience: May 20, 2024
My experiences shopping online, is so much better than purchasing in stores. The customer services are poor, the associates makes it so hard to approach them. Not all Rainbows are that way. Last year, my husband and I, traveled from Wash. DC to Williamsburg, Va for a vacation. We visited the Rainbow location in the outlets there. Customer service was "PERFECT." We was greeted at the door, they were friendly and helpful from the beginning to the end. But when I'm home, I rather shop online than to go in the stores. I usually shop in the Maryland locations (District Heights Md). I will continue to shop online unless I'm desperate and need something quick to wear for the day. Thank you!
Date of experience: May 24, 2024
My daughter works nights and she wanted me to shop for her up coming vacation trip, my cousin told me about Rainbow and I'm so glad she did. Easy Shopping, bright colors and THE PRICES ARE WONDERFUL. Thank you Rainbow Shops.
Date of experience: June 01, 2024
I've always loved Rainbow! I have one right here down the street from my house. The only thing they would need to change is stop trying to sell winter clothes during summer & summer clothes during winter. It's aggravating sometimes because i have to go to other shops to look for what i really want
Date of experience: May 16, 2024
I’m a new rainbow shopper and the prices are amazing. If I move quick I can get my size. There has been a few occasions where items sell out fast. I find that the stores have tones of materials but often very small a crowded. Overall my shopping experience has been great. I will look to use the online platform moving forward.
Date of experience: May 27, 2024
I worked for Rainbow for years in the 90s into the 2000s. I have been shopping at Rainbow since I was 16 years old and I am now 52 years old 7 kids later. I will always shop Rainbow because their sizes fit me well abd the prices are great. I can always count on them for my go to especially last minute outfits or revamping my wardrobe. I have 5 girls, agres range from 35 years of age to 17 and they love Rainbow. Rainbow has saved me when it came to school dances, weddings, baby showers, BBQs, High School Reunions ,even when I had to go to a funeral wanting to look my best and a hard time. Thank you ! Sincerely, Diana Bautista
Date of experience: May 27, 2024
It was easy to find the best price for what I was looking for. Having the categories available to select which type of clothing I was looking for within the sale category was very helpful.
Date of experience: June 01, 2024
Excellent prices and selection. It also very easy to navigate around the site!!! It's my first time shopping at Rainbow online, but definitely not my last!!!
Date of experience: May 31, 2024
What made my experience great with rainbow is the fact I don't have to pay for shipping. Also, there are two Rainbow stores on the island, and what is online is not in the stores 90% of the time. Many times, people ask me where you got that blouse or pants I am wearing, and when I told them Rainbow, they will say oh I was at the store, and I did not see that outfit. I would then say I got it online. Also, I love shopping online at Rainbow's because they have all sizes and colors you can think of. I'm loving it!
Date of experience: May 20, 2024
Order came fast *shipped to a US address) and the quality of the clothes were what I expected. The small could have been a bit smaller, so maybe have more size ranges. The app such is a pain to use, it just freezes or just doesn't load. Otherwise, happy with the purchases and will be ordering again.
Date of experience: May 28, 2024
I like shopping from the online store, much better than the original store don't get me wrong I like the stores as well, I just don't have to wait in line with a bunch of screaming kids and people!👍
Date of experience: May 16, 2024
I can only say this company is amazing as well awesome.
My orders are always correct and on time.
The thing I wish they start having things for teenager that are 15 years old and up for girls and boys!!
Date of experience: May 25, 2024
I’m here for a few days and the only NICE people I came across during my stay were Ashley and Clarissa. TOP TIER. 5 Stars! Real life sweethearts.
Date of experience: August 08, 2024
I love shopping on Rainbow. Always fast shipping, beautiful clothes and shoes. I have never had an issue with Rainbow.
Date of experience: May 24, 2024
So I've been shopping at Rainbows stores here in San Antonio since forever I've even shipped on line a few times,but this last time was a hot mess. I ordered 2 things my address on my account as been the same for yrs now. But somehow my order was generated with an address in Philadelphia and my ordered was returned I was so livid because customer service on the phone are as rude as they come even though the mistake was on rainbows side not once was I offered an apology or anything, and in order to reorder my stuff I had to wait till be refunded in which each item was returned separately so that was stupid, 2nd I wasnt even offered a simple sorry let me give you a small discount on your reorder... This is the worst online Custer service I've ever had to deal with shein does a lot better than what this company offers. But please do learn to offer an apology to your shoppers when it's the company's fault. Word of mouth and reviews goes a long way. Needless to say I did reorder what I wanted but I shouldn't have gone through so much hassle because of an error generated by rainbow. But now I'm not sure if I will ever order on line again.
Date of experience: June 03, 2024
The representative was very friendly and helpful explain a lot of things to me about the clothes. which help me make my decision she did a great job
Date of experience: June 01, 2024
