Projector People Reviews

3,118  Excellent
TrustScore 5 out of 5

4.8

In the Electronics Store category

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Reviews4.8

3,118 total


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Rated 5 out of 5 stars

Very Good Experience

Response time for receiving quotes was very good. Delivery time was good. Carmen was very helpful with any questions I had.

Date of experience: July 26, 2024


Rated 5 out of 5 stars

A real person talked to me.

Simple, straightforward (real person) phone conversation led to the correct purchase of a bulb. Same situation 7 years ago when i bought my current JVC projector from them. Glad they are still around.

Date of experience: July 18, 2024


Rated 5 out of 5 stars

Great customer service

Great customer service. Questions were answered promptly and quote was sent without delay. Great prices compared to 7 other quotes I got The order was processed quickly and we received our 16,000 lumen projector and accessories quickly
I highly recommend this vendor for their low prices,and excellent customer service

Date of experience: June 26, 2024


Rated 5 out of 5 stars

Great Company

Sarah Buss-Fonk is awesome with responsiveness and has a lot of great industry knowledge.

Date of experience: July 16, 2024


Rated 5 out of 5 stars

Great experience

I visited town last week with my sister to find a good projector for her apartment. The staff who helped us were very polite and assisted us in choosing the best one for her needs. It was a great experience.

Date of experience: July 05, 2024

Reply from Projector People

We're so happy to hear this. Thank you for the lovely review and for shopping with us :)


Rated 5 out of 5 stars

Great Customer Service

I really appreciated the help while trying to decide on which projector I should purchase. By the end of the conversation, I felt confident in my decision. The projector is just what we needed in our church sanctuary.

Date of experience: May 04, 2024


Rated 5 out of 5 stars

Helpful Staff

The representatives that I talked understood what we were looking for and asked a lot of questions before offering recommendations. If a staff member did not know the answer they directed and linked me with someone that did. They took my budget and presented items that fit in that as well as offering alternatives that were outside that for a better comparison. The items also arrived in a quick/timely manner. We will definitely work with them again.

Date of experience: February 27, 2024


Rated 5 out of 5 stars

A decade later and still the best

Over a decade since my last interaction, and the folks at Projector People are still as fantastic as the last time. My account manager is actually the SAME person - It's such a pleasure to be working with people who already know exactly what I need (and what I don't need). They always steer me to the right solution / products.

Date of experience: January 10, 2024


Rated 5 out of 5 stars

I bought a lamp

I bought a lamp, but the one I received was broken. The Customer Service Representative that handled my case was Lauri P.. She did an outstanding job in resolving my problem. Communications over the phone and by email were exceptional. I wish that all representatives were like her.

And Rich M., the guy that sold me the projector and all accessories henceforth, did a great job as well.
Thanks!

Date of experience: September 12, 2023


Rated 4 out of 5 stars

Rich was great.

Rich was great.
Unfortunate that cages shipped later than expected and we missed the initial opening deadline but Rich pushed and got them delivered before our break.
Thanks RICH

Date of experience: February 23, 2024


Rated 1 out of 5 stars

Everything you could possibly imagine…

Everything you could possibly imagine went wrong. Would never return to this vendor again. Customer service rep was nice but overall company failed at every turn to deliver.

Date of experience: August 17, 2023

Reply from Projector People

Hi Sam, thank you for your review. We are very sorry for your shopping experience. If possible, would you mind sharing what happened with me at this email address please? webmaster@projectorpeople.com


Rated 5 out of 5 stars

I purchased my second projector from PP…

I purchased my second projector from PP amd this one did not work out from a throw distance standpoint in my space. They worked with me to seamlessly return the projector.

I will always buy here for my projector needs.

Date of experience: April 19, 2024


Rated 5 out of 5 stars

Excellent, knowledgeable staff!

After more than 10 years, two projectors, projector mounts, an ALR screen and a lot of replacement bulbs, I wouldn't go anywhere else. Fair prices and the best, most knowledgeable people will help make your home theater experience a great one as well. Highly recommended. Buy it, watch it, eat more popcorn - it's all a joy.

Cheers!

Date of experience: October 01, 2022


Rated 5 out of 5 stars

Great service, great machine…

Worked with us to utilize a PO system paid by grant funding through a 3rd party which is always a mess. Turns out, it was near the last unit in stock and the sales rep put a reserve on it for us till our paperwork could get a chance to get off the ground. So grateful for the consideration, oh and the projector is fantastic.

Date of experience: July 20, 2023

Reply from Projector People

We're here to help! Glad everything worked out and congrats on the projector :)


Rated 5 out of 5 stars

Great Experience

Easy ordering, SUPER quick shipping, and we had to return items we ended up not needing because of our location and the process to return was smooth. Staff is knowledgeable, helpful, and very professional. When we need another projector, this will be our first and only stop!

Date of experience: March 08, 2024


Rated 5 out of 5 stars

Awesome projector

Awesome projector. But... Lately, I've notice a kind of shimmering distortion in movies whenever the camera pans. Kind of like a fun house mirror. Not sure if it's the projector itself or the screen, which is a pull-down. Would be thankful for any ideas/insights.

Date of experience: July 10, 2023