Draper Screen Review
Sarah, my agent, was knowledgeable and professional. Had great product knowledge.
Date of experience: July 23, 2024
3,118 total
Sarah, my agent, was knowledgeable and professional. Had great product knowledge.
Date of experience: July 23, 2024
Response time for receiving quotes was very good. Delivery time was good. Carmen was very helpful with any questions I had.
Date of experience: July 26, 2024
Simple, straightforward (real person) phone conversation led to the correct purchase of a bulb. Same situation 7 years ago when i bought my current JVC projector from them. Glad they are still around.
Date of experience: July 18, 2024
Easy to order including items that might be needed and compatible. Lots of information on the products. Fast delivery.
Date of experience: July 25, 2024
I purchased my second projector from PP and this one did not work out from a throw distance standpoint in my space. They worked with me to seamlessly return the projector.
Date of experience: August 19, 2024
Great customer service. Questions were answered promptly and quote was sent without delay. Great prices compared to 7 other quotes I got The order was processed quickly and we received our 16,000 lumen projector and accessories quickly
I highly recommend this vendor for their low prices,and excellent customer service
Date of experience: June 26, 2024
Very helpful and understood what I needed and guided me in making what was best for our organization
Date of experience: July 20, 2024
Sarah Buss-Fonk is awesome with responsiveness and has a lot of great industry knowledge.
Date of experience: July 16, 2024
I visited town last week with my sister to find a good projector for her apartment. The staff who helped us were very polite and assisted us in choosing the best one for her needs. It was a great experience.
Date of experience: July 05, 2024
Reply from Projector People
I really appreciated the help while trying to decide on which projector I should purchase. By the end of the conversation, I felt confident in my decision. The projector is just what we needed in our church sanctuary.
Date of experience: May 04, 2024
The representatives that I talked understood what we were looking for and asked a lot of questions before offering recommendations. If a staff member did not know the answer they directed and linked me with someone that did. They took my budget and presented items that fit in that as well as offering alternatives that were outside that for a better comparison. The items also arrived in a quick/timely manner. We will definitely work with them again.
Date of experience: February 27, 2024
Over a decade since my last interaction, and the folks at Projector People are still as fantastic as the last time. My account manager is actually the SAME person - It's such a pleasure to be working with people who already know exactly what I need (and what I don't need). They always steer me to the right solution / products.
Date of experience: January 10, 2024
I bought a lamp, but the one I received was broken. The Customer Service Representative that handled my case was Lauri P.. She did an outstanding job in resolving my problem. Communications over the phone and by email were exceptional. I wish that all representatives were like her.
And Rich M., the guy that sold me the projector and all accessories henceforth, did a great job as well.
Thanks!
Date of experience: September 12, 2023
Rich was great.
Unfortunate that cages shipped later than expected and we missed the initial opening deadline but Rich pushed and got them delivered before our break.
Thanks RICH
Date of experience: February 23, 2024
Everything you could possibly imagine went wrong. Would never return to this vendor again. Customer service rep was nice but overall company failed at every turn to deliver.
Date of experience: August 17, 2023
Reply from Projector People
I purchased my second projector from PP amd this one did not work out from a throw distance standpoint in my space. They worked with me to seamlessly return the projector.
I will always buy here for my projector needs.
Date of experience: April 19, 2024
After more than 10 years, two projectors, projector mounts, an ALR screen and a lot of replacement bulbs, I wouldn't go anywhere else. Fair prices and the best, most knowledgeable people will help make your home theater experience a great one as well. Highly recommended. Buy it, watch it, eat more popcorn - it's all a joy.
Cheers!
Date of experience: October 01, 2022
Worked with us to utilize a PO system paid by grant funding through a 3rd party which is always a mess. Turns out, it was near the last unit in stock and the sales rep put a reserve on it for us till our paperwork could get a chance to get off the ground. So grateful for the consideration, oh and the projector is fantastic.
Date of experience: July 20, 2023
Reply from Projector People
Easy ordering, SUPER quick shipping, and we had to return items we ended up not needing because of our location and the process to return was smooth. Staff is knowledgeable, helpful, and very professional. When we need another projector, this will be our first and only stop!
Date of experience: March 08, 2024
Awesome projector. But... Lately, I've notice a kind of shimmering distortion in movies whenever the camera pans. Kind of like a fun house mirror. Not sure if it's the projector itself or the screen, which is a pull-down. Would be thankful for any ideas/insights.
Date of experience: July 10, 2023