38,552 total
Excellent packaging and great product quality.
The material color and quality are very high, as well as the sizes are a perfect fit. Very happy about the products and the experience!
Date of experience: September 02, 2024
Reply from OCEANSAPART
Hi Federica, thank you so much for this amazing review 💞
Have fun with your new outfit!
perfect time of delivery and a very good policy in term of returned goods.
Regarding the quality, the raw material and the touch and feel are so good!
Date of experience: August 05, 2024
Reply from OCEANSAPART
Hi Lorenzo, thank you for this amazing feedback. Have fun with your new outfit!
Yours OCEANSAPART Team
Hi Ocean's Apart,
Order OA891075185.
After multiple issues with this order, I received an email mentioning you did not have one of the set in stock anymore, so I asked you for a refund, obviously...
On August 15th, I received an email requesting my bank details (RIB), which I promptly provided.
Today is September 13th, and I still have not received the refund!!!
I was assured a full refund within 14 days. According to UK's consumer protection law, I am entitled to a prompt refund. I am extremely disappointed with the company's lack of response and adherence to consumer rights.
Date of experience: August 15, 2024
Reply from OCEANSAPART
Hi Chloe, thank you for this feedback. We are very sorry, and totally understand your disappointment!
In the current situation we may need a little longer to proceed the refunds. We can 100% assure you that you will receive the due amount as soon as possible.
Thank you for your understanding.
Best,
yours OCEANSAPART Team
Reply from OCEANSAPART
Hi, thank you for this amazing feedback. Have fun with your new outfit!
Yours OCEANSAPART Team
Date of experience: September 06, 2024
Reply from OCEANSAPART
Hi, thank you for this amazing feedback. Have fun with your new outfit!
Yours OCEANSAPART Team
Despite multiple follow-ups since 2 months, I have not yet receive the refund for my order FR04504925 . This situation is unacceptable. On August 16th, I received yet another email requesting my bank details (RIB), which I promptly provided. Today is September 7th, and I still have not received the refund.
I urge you to resolve this issue as soon as possible. You owe me 167 euros, and this delay is beginning to feel like a scam.
Date of experience: July 30, 2024
Reply from OCEANSAPART
Hi, due to the current situation we need a little more time to be able to process al refunds. We can assure you, that you will receive your payment as soon as possible!
Thank you for your patience and understanding.
Design, Qualty, price, quick delivery.
Date of experience: August 30, 2024
Reply from OCEANSAPART
Hi, thank you for this amazing feedback. Have fun with your new outfit!
Yours OCEANSAPART Team
Original and excellent packaging. The materials color and quality are very high, as well as the sizes are a perfect fit. Overall amazed by the experience and very happy about the products!
Date of experience: July 06, 2024
Reply from OCEANSAPART
Hi Katia, thank you for sharing this amazing feedback 💞 Have fun with your new outfit!
Yours OCEANSAPART Team
Do not buy from this company. The transmission I bought came in with a hole punched in the oil pan and all the sensors smashed. I was told the transmission pan is not part of the transmission but a accessory. The main valve body , internal to the transmission is bad. I was told that no valves are under the warrenty. this part is $ 1,000 at a dealer and the transmission has to be removed as it is accessed from the top and the control valve body is what makes everything work in the transmission. As near as I can figure they write a iron clad warranty that is impossible to get satisfaction from. They keep saying refer to your warranty - The transmission was supposed to have 42,000 miles on it, No proof from them and it is junk and did not even turn a tire once put in the car. DO NOT BELIEVE ANYTHING THEY TELL YOU ON THE PHONE. IT IS ALL LIES !!! i PAID $ 2,200 FOR JUNK. I will be filing a complaint with the better business bureau. I know how to install a transmission. This company makes sure the warranty is written in such a way that nothing is part of a transmission and thus not under warranty. I mean really how is a transmission oil pan a accessory ? How is the main valve body internal to the transmission not part of the transmission ? I am a 65 year old mechanical engineer that has had a lift in his garage for 25 years. They sent me JUNK and they KNOW it. BUYER BEWARE !!
Date of experience: September 11, 2024
Reply from OCEANSAPART
Hi Jeff, we are sorry that you had an unfortunate purchasing experience. Please double check the company, we do not sell transmissions or mechanical items, we are a clothing company.
Thank you!
Yours OCEANSAPART Team
Reply from OCEANSAPART
Hi, thank you for this amazing feedback. Have fun with your new outfit!
Yours OCEANSAPART Team
Very good quality of workmanship, the bras are comfortable to wear and support the bust well.
Date of experience: August 03, 2024
Reply from OCEANSAPART
Thank you for the stars 💞 Have fun with your new outfit!
Your OCEANSAPART team
Good quality, colors, sets and price! The shorts that I ordered were a little bit too tight on the waist and too short for me. But the color, quality and price are wonderful :) It would be great to have also some sets with sweatpants/sweatshirts
Date of experience: July 05, 2024
Reply from OCEANSAPART
Hi Oksana, thank you very much for taking the time to review our product which such an amazing feedback! 💞
Yours OCEANSAPART Team
The quality and design of the clothes, the way they communicate like they are friends not suppliers,
online service is great. Everything is very fine for me and I am very happy with all clothes that I bought.
Date of experience: July 12, 2024
Reply from OCEANSAPART
Hi Kathrin, thank you for the review, we appreciate your feedback! Have fun with your new outfit! 💞
Yours OCEANSAPART Team
The quality of the tube top is amazing. What is more the package came after only two days. Can definitely recommend
Date of experience: July 14, 2024
Reply from OCEANSAPART
Hi, thank you for the review, we appreciate your feedback! Have fun with your new outfit! 💞
Yours OCEANSAPART Team
Although I'm from US, I still gave a try by placing an order here because I saw this company had good reputation. My order arrives today and the items are exactly what I want. Really recommend for international buyer.
Date of experience: December 10, 2023
Reply from OCEANSAPART
Hello Stella,
Thank you very much for your feedback! We hope you continue to enjoy your outfits.
Best regards
Your OCEANSAPART Team
Customer service is a joke and I will never buy from this brand again.
The order took ages to be sent. The items were nice but I decided to send back a couple of them. The brand received my return on August 8th, on September 3rd I’m still waiting for my refund. I’ve contacted customer service multiple times et they‘ve just stopped answering. Many customers haven’t received their refunds as the brand seems to just decide to keep the money!!
Don’t order from this brand
Edit: of course despite what the brand has written, no one has answered neither through instagram or customer service.
Date of experience: August 08, 2024
Reply from OCEANSAPART
Hi Doriane, thank you for your feedback. We need a bit more time to process the refunds due to the current situation.
Our Customer Service gets back to you usually in 24 hours time. Thank you for your understanding! Feel free to reach out to us via Instagram Direct o contact form anytime if you have further questions.
Yours OCEANSAPART Team
Great quality and always a discount to find on their site or Instagram. My other clothes now feel like sandpaper…
Date of experience: December 10, 2023
Reply from OCEANSAPART
Thank you so much for your great feedback! We hope you continue to enjoy your clothes.
OCEANSAPART
Amazing quality. Reasonable prices, fast delivery. 10/10!
Date of experience: August 31, 2024
Reply from OCEANSAPART
Hi, thank you for this amazing feedback. Have fun with your new outfit!
Yours OCEANSAPART Team
Very nice products, easy online store and clothes for everybody and every body ;-)
Date of experience: July 19, 2024
Reply from OCEANSAPART
Hi, thank you for the review, we appreciate your feedback! Have fun with your new outfit! 💞
Yours OCEANSAPART Team
Goods on linę with expectations very good quality
Date of experience: July 09, 2024
Reply from OCEANSAPART
Hi Joanna, we are happy to know you´re happy! 💞
Yours OCEANSAPART Team
