35,727 total
Purchase was for RAM upgrade to a four-year-old 27-inch iMac. For consistency/compatibility, replaced the two original 32gb pieces with four new 32gb components. After easy install, machine now runs faster. OWC website made it easy to select correct type of RAM. Pricing was reasonable. Shipping was free and quick.
Date of experience: September 07, 2024
I've been a fan of OWC/Macsales since early 2000s. I return each time I need new accessories or service and support. I'm always pleased if not delighted by my experience. I just completed selling an older Mac Mini through the SellMyMac site after purchasing an M1 Mini through MacSales. My only preference would be not to have to deal with unrequested promotions while navigating the completion of the purchasing transaction.
Date of experience: September 13, 2024
My order is being delivered to my previous address. There seems to be no way to update my postal address in my OWC account settings. Messages typed onto OWC’s chat box are apparently blocked by my browser’s security features.
Date of experience: September 07, 2024
I purchased a Macbook Pro and it is in excellent shape! Much better than I expected and I was concerned about the battery life but so far it is holding charge amazingly well. I’m not sure if they install fresh batteries in the units before selling but seems like no issue with holding charge.
Thanks OWC!!
Date of experience: September 07, 2024
The product I was looking for was available at a reasonable cost. I have bought the same item twice before from OWC and it was shipped on time and performed beautifully. I am purchasing again because the last one (a mac battery) is reaching the end of it's life and I wanted to have a new one on hand.
Date of experience: September 14, 2024
Fast delivery and GREAT QUALITY PRODUCTS!
I got the matias wired keyboard to replace the Macally one I just got for my new Mac Studio. The Macally one threw off more EMI noise than a light dimmer, which is a non-starter for a recording studio. The matias is dead silent on the EMI front, and feels very much like the wired Apple keyboard I used to have with my old iMac years ago.
Date of experience: September 07, 2024
I want to express my gratitude to OWC and Greg A. for his amazing customer support when helping me with a replacement battery issue for my old Macbook Pro. He went so far as to patiently walk me through re-opening my machine so we could analyze what was going on. Not only did we discover a fit problem, but he ended up saving me a potential hazardous situation, as I had not realized the battery was in fact slightly bulging and unsafe. Greg went above and beyond, and I am very grateful for his real expertise and commitment to serving and solving which seems so rare these days. Thank you again!
Date of experience: September 10, 2024
Reply from Other World Computing
Thank you so much for your kind words, Pam! We’re thrilled to hear that Greg was able to assist you so effectively and ensure your MacBook Pro was safe. His dedication to providing exceptional support truly reflects our commitment to our customers. We appreciate you taking the time to share your experience and are grateful for your trust in us. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
I buy ALL my Mac products from MacSales - have been since the year 2000. They have certified used equipment (Mac Minis), of which I have purchased three. They are all in perfect condition and work just the way they should. My most recent purchase was my 3rd used Mac Mini. I needed the updated most recent model in order to run certain applications that require the latest MacOS. I am very pleased with every purchase I have ever made at MacSales.
Date of experience: September 12, 2024
Reply from Other World Computing
Thank you for the feedback. We are glad to hear that you were able to find what you needed working with us and that you have always had a good experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Good description of items. Nice variety. Website easy to navigate. Having purchased at OWC ore, I know the quality is first rate
Date of experience: September 15, 2024
OWC carries quality items for Apple products. This purchase was just for a couple of lightning cables but I have purchased medium and high cost items with outstanding results. In the past few years I have purchased 3 reconditioned MacBook Pro's from OWC that have all been excellent and reliable (still work great). Highly recommend them for Apple gear.
Date of experience: September 03, 2024
Reply from Other World Computing
Ed, Thank you so much for your continued trust and support! We’re thrilled to hear that you’ve had great experiences with both our smaller items like lightning cables and larger purchases, including your reconditioned MacBook Pros. It's always our goal to provide top-quality Apple gear, and we're glad to know everything is still working great for you. We truly appreciate your recommendation and look forward to serving you again! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
I’m someone that has been a consumer of things OWC for many years now. And I’ve always appreciated their ease of support with whatever my needs were at that particular moment.
Date of experience: September 05, 2024
Reply from Other World Computing
Robert, Thank you so much for your continued support over the years! We're thrilled to hear that our team has been able to meet your needs and provide the assistance you've appreciated. Your loyalty means the world to us, and we look forward to being here for you whenever you need us in the future. Thanks again for being a valued part of the OWC community! https://eshop.macsales.com/Service/
I was impressed with the level of service from the moment my call went through until my question was answered, and I was emailed the link for the product I was looking for. This is amazing customer service and support. I will continue being a customer as long as I’m in the business.
Date of experience: September 13, 2024
For many years I have been a happy OWC MacSales client, Until now. The Mac Magic keyboard I ordered arrived without its packaging, with no paperwork, with no packing slip, poorly boxed, and then did not work. Tech help was very good (Cynthia) in telling me things to try to get it to work, but it was dead. The next day, when I called customer service (overseas and the connection was terrible!) they would not send me an RMA-- I would have to pay for the shipping back of their faulty product. 30 minutes of futile back and forth. I called back Tech (Cynthia again) who was helpful. After 12 minutes on hold she came back and emailed me a paid RMA slip. I had at first planned to get them to send a replacement keyboard but after al this hassle I refused and am now waiting to get my $ reimbursed.
Date of experience: September 10, 2024
Ordered DIMM very, very late Thursday. Received confirmation Friday (Labor Day weekend). Tuesday morning, DIMM's in mail box. Must thank OWC & USPS for quick service. DIMM install (OWC video) and working just fine.
Date of experience: August 30, 2024
Reply from Other World Computing
Thank you for your review, Frank! We're glad to hear the DIMM arrived quickly and is working well. We appreciate your support and hope to assist you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Second reburbished mac I've purchased from OWC. Been buying RAM, storage and other sundries from them for years. Always quick shipping and great products at great prices. If you own a mac, you gotta know OWC.
Date of experience: September 08, 2024
Reply from Other World Computing
Thank you so much for your kind words, Jack! We’re thrilled to hear you’re consistently satisfied with our products and service. Your continued support means a lot to us. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Wonderful phone/email support - thank you, thank you. Purchasing a used Mac these days is full of troubles, the new system requirements, security features, verified OS installs, etc. The folks at OWC are there is help with the issues, and have resolved all of them.
Date of experience: September 02, 2024
Reply from Other World Computing
Scott, Thank you so much for your kind words! We're thrilled to hear that our support team was able to assist you with your used Mac purchase and navigate through the system requirements, security features, and OS installations. We’re always here to help resolve any issues you may encounter, and your feedback means a lot to us! https://eshop.macsales.com/Service/
All of my prior and current purchases have gone smoothly, All my questions answered, and expectations
where always met. OWC has a well trained, professional and trustworthy staff, as an elderly consumer you can't get much better.
Date of experience: September 02, 2024
Reply from Other World Computing
Robert, Thank you so much for your kind feedback! We're delighted to hear that your experiences have been smooth and that we've met your expectations. Our team takes pride in providing trustworthy and professional service, and it's wonderful to know we've earned your confidence. We're always here to help with anything you need! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Haven’t received the product yet, but the ease of using the site, easy payment options and quite shipping are a great start!
Date of experience: September 13, 2024
The Envoy Pro SX does just what I need it to do and that makes me happy. It replaced an 8 year old hard drive (which is still working, better safe than sorry tho) but the speed improvement was much greater than I expected plus it's much smaller. (For those of you daisy-chaining your "thunderbolts" the bus-powered Pro SX only has one port so it must be at the end of the chain, fwiw. At least that's how I did it.)
Date of experience: August 16, 2024
Reply from Other World Computing
Thank you for your review, Paul! We’re thrilled to hear that the Envoy Pro SX exceeded your speed expectations and that you’re happy with its performance. Thanks for sharing the tip about daisy-chaining—it's great advice for others using Thunderbolt setups! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Ordering process was efficient and confident inspiring. My question was answered expertly and clarified my doubts about the product. Item was sent very promptly, updated and tracked by Fedex. Very satisfied with the quality of the item as well. I ordered a Thunderbolt 4 Hub.
Date of experience: September 03, 2024
Reply from Other World Computing
We appreciate you taking the time to give us your feedback. It is great to hear that your order processing was efficient and that all of your questions were answered by our customer support staff. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
