Lumen Inc Reviews

3,470  Excellent
TrustScore 4.5 out of 5

4.4

In the Fitness and Nutrition Service category

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Reviews4.4

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Rated 5 out of 5 stars

I’ve been using Lumen almost two years…

I’ve been using Lumen almost two years now and, quite frankly, it has changed my life. When I started, I was 70 years old, morbidly obese and, in an effort to lose weight, had reduced my caloric intake to 800 calories. Years of yo-yo dieting and post-menopausal weight gain had left me feeling frustrated and hopeless. I’m now 70 pounds lighter and feeling healthier and stronger than I have in years!

Date of experience: September 13, 2024

Reply from Lumen Inc

Hi Shelley,

Thank you for the 5-star review and for sharing your amazing and inspiring experience!

It's great to hear that Lumen has helped you reach your goals, and we wish you continued success on your health journey.

Best,
The Lumen Team


Rated 5 out of 5 stars

The lumen is the perfect tool for…

The lumen is the perfect tool for keeping you abreast of your metabolism, and when your body is burning fat versus carbohydrates. it has helped me achieve my body fat loss goals. The lumen is the perfect accent for any fat loss and calorie restriction regimen.

Date of experience: April 25, 2024

Reply from Lumen Inc

Hi Spike Christie,

Thank you for the 5-star review!

We are so happy to hear that you are enjoying your Lumen journey!

We wish you success on your health journey.

Best,
The Lumen Team


Rated 5 out of 5 stars

Wonderful product that taught me the…

Wonderful product that taught me the percentages of food that I needed to eat, personalized to my body type. You don’t have to accept a one size fits all diet plan/percentage. This is great tool to help me reach my weight loss goals.

Date of experience: September 15, 2024


Rated 5 out of 5 stars

I had specific health concerns relating…

I had specific health concerns relating to me using Lumen and their support team answered with four helpful suggestions right away! The company is top notch and I would highly recommend them for your health journey!

Date of experience: September 15, 2024

Reply from Lumen Inc

Hi KH,

Thank you for the 5-star review!

We are so happy to hear that you are enjoying your Lumen journey!

Best,
The Lumen Team


Rated 5 out of 5 stars

I love having this tool combined with…

I love having this tool combined with the app. It serves as a means of objective feedback and accountability (to myself) as I learn to lose weight without keto(sis). I had no idea how much protein I would need without the app to show me. I am more aware of my need for sleep and exercise too, since data from the lumen reflects the impact. I hate a lot of rules to follow, but so far, I know using Lumen is helping me strive to be more compliant in order to lose weight and be healthier.

Date of experience: September 11, 2024

Reply from Lumen Inc

Hi Nan,

Thank you for the 5-star review!

We are so happy to hear that you are gaining insights from Lumen so far! Keep up the great work!

We wish you success on your health journey.

Best,
The Lumen Team


Rated 4 out of 5 stars

Great insights, convenient, would recommend

Gives good insight to the amount of time it takes for my body to burn off carbs to actually work on burning fat.

I do wish it would show the calories burned from workouts subtracted from the calories I’ve consumed on the home page.

Date of experience: September 12, 2024

Reply from Lumen Inc

Hi Kym,

Thank you for your review! We are so glad to hear that you are enjoying your Lumen journey.

We will be sure to share your suggestion with the relevant teams. Thank you for letting us know how we can improve your experience!

Best,
The Lumen Team


Rated 5 out of 5 stars

Lumen has given me an insight to why I…

Lumen has given me an insight to why I may have been doing something wrong with my diet. It's been a few days and am still gaining information that is helping me find a better way to a healthy metabolism. Added bonus, it's really much easier than any other approach I've tried. Yes! It's actually working!

Date of experience: September 07, 2024

Reply from Lumen Inc

Hi Mpl,

Thank you for the 5-star review!

We're so happy to hear that you are enjoying your Lumen journey!

All the best,
The Lumen Team


Rated 5 out of 5 stars

The information is quite fascinating…

The information is quite fascinating with the Lumen. It can tell me in a more objective way what my body metabolism is doing

Date of experience: September 15, 2024

Reply from Lumen Inc

Hi Marcella,

Thank you for the 5-star review!

We are so happy to hear that you are enjoying your Lumen journey!

Best,
The Lumen Team


Rated 1 out of 5 stars

I canceled this program before the renewal date and was still charged

Last week, on September 11, 2024, I canceled this program before renewal. However, I was still charged $299.00 the next day. I spoke with a customer service representative who assured me she canceled it and issued a refund. Despite this, the program is still active, and I still receive messages from the company. I am yet to see the refund. I am considering contacting my financial institution, PayPal, and the Better Business Bureau to report this company for predatory business practices. It is frustrating that I cannot stop the service and obtain a refund.

Date of experience: September 11, 2024


Rated 2 out of 5 stars

Useless device without a subscription

They charge a steep price on the hardware but say you will have “unlimited readings”, however they then expect you to pay $19/month on a subscription if you want to know the actual carbs to fat % you are burning on each reading. Without the subscription this device is near useless by design.

Date of experience: August 14, 2024

Reply from Lumen Inc

Hi Elier,

Thank you for your review, we appreciate you sharing your feedback with us.

As stated on our website, when purchasing a device you will be able to take unlimited breath measurements to receive your Lumen level. Our membership includes all other features, including granular results.

If you need further assistance, please feel free to contact us at support@lumen.me.

Best,
The Lumen Team


Rated 5 out of 5 stars

Life changing!

It has been life changing so far! Am looking forward to my future journey. 20 pounds down after 3 weeks and counting! It’s simple to use, amazing advice in very short, easy to understand videos given daily and in terms that anyone can understand. Also- great food ideas to get you started on learning about your individual metabolism

Date of experience: September 03, 2024

Reply from Lumen Inc

Hi Jose,

Thank you for the 5-star review!

We are happy to hear you’re finding the daily videos helpful and easy to understand, and that the food ideas are supporting your journey. Congrats on the weight loss thus far and keep up the great work!

All the best,
The Lumen Team


Rated 5 out of 5 stars

Your Personal Diet & Fitness Coach

Straight Talk on Healthy Living: Instead of empty advice, like "eat a healthy meal", Lumen explains how the food you ate today is beneficial to, or works to the detriment of, your health goals, advising you on how you can improve your diet and your overall health.

IMHO, having Lumen on nightstand is like having a dedicated dietitian and health coach on call, 24x7, for less than what you'd spend on cup of coffee and bagel.

Lumen is sure to become your valued companion in your journey to a healthy body and spirit. It's good stuff.

Date of experience: September 03, 2024

Reply from Lumen Inc

Hi Sat,

Thank you for the 5-star review!

We are happy to hear that you’re finding Lumen’s insights valuable and that it feels like having a personal dietitian and health coach at your disposal. Wishing you the best of luck on your Lumen journey!

All the best,
The Lumen Team


Rated 5 out of 5 stars

Lumen is Great When You’re Serious …

Lumen is great to tweak your eating plan in order to maximize your results. If you are not ready to commit to clean eating, Lumen will be of little value. It’s very helpful in my goal to burn fat while preserving muscle.

Date of experience: September 08, 2024

Reply from Lumen Inc

Hi Kaaron,

Thank you for the 5-star review!

We're so happy to hear that you are enjoying your Lumen journey!

All the best,
The Lumen Team


Rated 5 out of 5 stars

I love my lumen

I love my lumen. There is a learning curve and a lot to figure out, but it has really helped me understand how my body reacts to food, stress, workouts, and life!

Date of experience: September 11, 2024

Reply from Lumen Inc

Hi Shelley,

Thank you for the 5-star review!

We are so happy to hear that you are gaining insights from Lumen so far! Keep up the great work!

Best,
The Lumen Team


Rated 5 out of 5 stars

My lumen has really been useful to help…

My lumen has really been useful to help me understand what my body does with the crap I shovel into it. I was skeptical before and wondered if it would help, but it has and does. I’m the lowest weight I have been in a long time and the lumen has helped with that. Still got a long way to go

Date of experience: September 11, 2024

Reply from Lumen Inc

Hi Stanford,

Thank you for the 5-star review!

We are so happy to hear that you are gaining insights from Lumen so far! Keep up the great work!

Best,
The Lumen Team


Rated 5 out of 5 stars

Hope for getting to the root of my body’s healing

I just started with Lumen two weeks ago. I love that I can SEE how my body responds to food, exercise, and stress. I’m excited and hopeful for finally getting my health back!

Date of experience: September 10, 2024

Reply from Lumen Inc

Hi Carol,

Thanks for your review! We are happy to hear that you are gaining insights and seeing results.

We wish you success on your health journey!

Best,
The Lumen Team


Rated 5 out of 5 stars

Game changer

Before I got my Lumen, I was struggling with my health, constantly run-down. My blood work was all normal, so I didn't understand what was wrong. I have pretty healthy habits, and I've done intermittent fasting for years, but I was making a few key mistakes that I wouldn't have discovered without Lumen. In my first week, I lost a pound a day, in part because I was fasting in a way that worked for my body. I had no idea I was over fasting before, and wearing out my mitochondria with my dinner choices. I hesitated to get the Lumen because of the expense, but it is so so worth it.

Date of experience: September 06, 2024

Reply from Lumen Inc

Hi Greta,

Thank you for the 5-star review!

We're so happy to hear that you are enjoying your Lumen journey!

All the best,
The Lumen Team


Rated 1 out of 5 stars

It’s fake

It’s fake. Take the test, and then take another when it allows as a control and it will give you, not only slightly, but entirely different readings. They take no returns and no cancelations on yearly plans and won’t respond to questions. Avoid this snake oil company.

Date of experience: September 10, 2024

Reply from Lumen Inc

Hi Tyler,

We appreciate you sharing your feedback with us.

A deep breath through your Lumen can temporarily decrease the CO₂ levels in your lungs, skewing your results and leading to lower/higher Lumen levels. Therefore, the result may not accurately reflect your actual metabolic state. We always recommend waiting at least 20 minutes between breaths. This way, you can ensure the results accurately reflect your current metabolic state.

Our return policy indeed allows for returns within 30 days, provided the Lumen remains unopened, and we can absolutely help you cancel your annual membership so that it does not auto-renew; please reach out to us at support@lumen.me.

All The Best,
The Lumen Team


Rated 4 out of 5 stars

I’m still trying to learn the process…

I’m still trying to learn the process but so far so good. I am Sleeping better, waking up easier and not relying on caffeine. I’m also eating better.

Date of experience: September 12, 2024

Reply from Lumen Inc

Hi Cindy,

Thank you for your review. We are so happy to hear that you are enjoying your Lumen journey!

If you need further support, please contact us at support@lumen.me.

Best,
The Lumen Team


Rated 5 out of 5 stars

I enjoy learning about nutrition and…

I enjoy learning about nutrition and how it affects my metabolism, weight and energy level. Will try out the new menus when I return after vacation.

Date of experience: September 09, 2024

Reply from Lumen Inc

Hi Betty,

Thank you for the 5-star review!

We're so happy to hear that you are learning more about your metabolism while using Lumen!

All the best,
The Lumen Team