Headphones.com Reviews

The variety of top-notch audio gear that is available on Headphones.com is unmatched. The return/exchange policy makes you feel confident in knowing that the company wants you to feel comfortable with the product that you’ve purchased. The customer service is outstanding, in the event that you need to reach out for assistance and/or guidance. The Leaders of the company consistently follow up with you to ensure that you are satisfied with the quality of your product and the service from Headphones.com.

Date of experience: September 04, 2024

Alan was a great help with the order I placed for a colleague and ultimately the cancellation of it due to an ill-timed falling out. The service and attention received has earned headphones.com a customer for life. I am already planning another order for myself this time.

Date of experience: September 06, 2024

when my product came in stock they shipped it out immediately! Great selection and expert reviews.

Date of experience: September 06, 2024

Excellent Store. Good prices, on-time delivery. Helpful sales support. My go-to store for Audio.

Date of experience: September 06, 2024

Headphones.com was and is a
Very professional and proactive company to deal with making sure each
buying experience was at 100%
I have purchased multiple items over the past year each with the same experience.
The Staff is very knowledgeable and makes themselves available for questions, advice, etc.

Date of experience: August 30, 2024

Great experience!!! Would buy from again. Product was exactly as described and shipped quickly.

Date of experience: September 04, 2024

was given a good price and shipped quickly I have purchased several times from Headphones.com always a great experience

Date of experience: August 30, 2024

Great product line. Competitive prices. I recently bought T&A Solitaire T headphones and a Earmen Angel Portable DAC headphone amplifier from them. Their EXTENSIVE description of both of these products was SPOT ON. Their reviews were accurate and detailed with no discernable attempt to exaggerate the quality of these two products. I would recommend this company without qualification.

Date of experience: August 19, 2024

Great reviews, videos, and articles to help you make an informed decision. The unheard of 365 day return window made purchasing here worth it. After 30 days the refund is in store credit, which is fine because I'd probably put that cash into another pair of headphones anyways.

Date of experience: August 08, 2024

Headphones.com exceeded expectations. Not only are they the best source for in ear and over ear headphones, but their speed and customer service go above and beyond my lofty expectations.

Date of experience: August 16, 2024

Package shipped on monday evening from pacific US and was in Sweden on wednesday. Its really hard to be mad at that.
The headphones were packed well and arrived in perfect condition.
Also I wouldn't have known these IEMs existed if it wasn't for DMS so Headphones.com get extra credit for spreading worthwhile information.

Date of experience: July 29, 2024

What I really love about Headphones.com is that I know with every purchase I am getting a product that the staff approves of in terms of value, performance, and build quality. Sometimes with so many options for audio equipment, it's hard to filter out a lot of the Junk products, but with Headphones.com I know with whatever I get I won't be getting ripped off, and if needed I know Headphones.com is willing to work on a return in the case that I'm unsatisfied with the product.

Date of experience: August 05, 2024

They have the best headphones, there are many purported original products in the market.

Buying from Headphones.com gives you the security of buying a genuine products.

I my Audio Technica from here and I've seen many of my kind that are fake.

Date of experience: August 17, 2024

Fast and friendly customer service from Alan and Taron demonstrating excellent KPI in customer service as usual. Hope you all are having a blessed day and a stress free week. You deserve it. I plan on bringing extra goodies to CanJam in two months!

Date of experience: August 02, 2024

Really appreciate the 365 return policy. When making a large purchase for premium headphones, they ability to try them for months and not days really lets you understand if it’s the right pair for your needs. I ultimately needed to exchange them for another pair that perform in the environments I needed. The exchange process was simple and I have been completely satisfied by the experience. Definitely recommend using your site.

Date of experience: August 06, 2024

The buying experience from headphones.com was easy and efficient. And I love the headphones. I got. Great sound exactly what I was looking for.

Date of experience: August 19, 2024

Got headphone cables to match what came with the DMS Omega headphones that was much longer and XLR.. Fortunate sale, saved some fun tokens at just the right time.. happy with the cable.

Date of experience: August 21, 2024

Excellent selection, and shipped it out quick. Great product.

Date of experience: August 28, 2024

Got here quicklthe of course made inChina IFY GO DAC didn't last long ( like less than 20 minutes) before it overheated & stopped working/got damaged from the heata, love my hifiman sundara headphones. All wasvery well packaged and shipped quick. Returns canbe a slight pain being that I'm legally blind, very poor slow email responses except automatic replies bf

Date of experience: June 04, 2024

I ordered my headphones on the 12th and I was immediately notified by your chosen shipping company that there was an “exception” on shipping and my headphones would not be arriving until the 22nd. Ten days. UPDATE: Received my headphone on the 22nd in excellent condition. I recognize that Headphones.com is not responsible for the “Shipping Company” delays. Headphones.com did their part efficiently.

Date of experience: July 10, 2024