GO Rentals New Zealand Reviews

1,658  Excellent
TrustScore 5 out of 5

4.9

In the Car Rental Agency category

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Reviews4.9

1,658 total


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Rated 5 out of 5 stars

Guaranteed service with 10 star rating.

We opted for a Toyota Rav 4 AWD 2019 above and Go Rentals exceeded our expectation with the 2023 Rav4 AWD with full tank unlimited mileage and no hidden cost with the service. We booked this for 10 days and really enjoyed NZ with our ride. I will definitely make reservations again in future and would recommend it to friends , families and others. Awesome experience.

Date of experience: September 15, 2024


Rated 5 out of 5 stars

actually everything’s perfect

actually everything’s perfect. Paul is also friendly, tq for any assistances during our trip in NZ especially in Christchurch - Queenstown for 6days. We’ve a lil bit miscom, but Paul still good in helping us. thanks to Go Rental, highly recommended n trusted👍🏻 We’ll back again n still choose ur company as our priority accomodation.

Date of experience: September 06, 2024


Rated 5 out of 5 stars

Wonderful car hire option on Waiheke

Easiest process we have ever had in hiring a vehicle. We did all the fiddly paperwork online prior so when we arrived on the Waiheke ferry we simply retrieved the key from a coded box, found the car in the carpark and loaded our bags in to it. Our mystery car was a great option and it was a clean, reliable current vehicle.

Date of experience: September 10, 2024


Rated 5 out of 5 stars

Go Rentals - just the best!

Go Rentals went above and beyond when we returned our car as my husband had just had a hip replacement and was unable to board the shuttle. They took us to the airport in our car, helped getting a wheelchair and then with luggage. Nothing was any trouble and we really appreciated their service.

Date of experience: September 03, 2024

Reply from GO Rentals New Zealand

Kia ora Jennie, thanks for your review! We're glad to hear you had a great and smooth rental experience with our GO team. We hope you had a wonderful trip and look forward to travelling with you again next time!


Rated 5 out of 5 stars

Go rentals, good to go

The Go Rentals experience is always a smooth and easy one. Nice easy pickup (even after hrs) with a nice welcome letter inside the car. Beautiful economical vehicle, that drives well and cost next to nothing to refuel. I’d def I recommend and am a returning customer.

Date of experience: August 27, 2024

Reply from GO Rentals New Zealand

Kia ora Sarah, thanks for taking the time to share your positive experience! We're thrilled you had a smooth and enjoyable rental experience with our GO team. We're glad we could be a part of your adventure and look forward to your next visit!


Rated 5 out of 5 stars

Great experience from start to finish!

Staff was kind and friendly, very helpful! Painless experience from start to finish. Car was excellent and ran well, helped make our vacation such a joy! And returning the car was very easy. Would definitely use them again next time we visit!

Date of experience: August 31, 2024

Reply from GO Rentals New Zealand

Kia ora Timothy, thanks for taking the time to share your positive experience! We're thrilled you had a smooth and enjoyable rental experience with our GO team. We're glad we could be a part of your adventure and look forward to your next visit!


Rated 5 out of 5 stars

Nelson location

Nelson location - staff had great communication and made it easy to arrange after hours pick when flight was significantly delayed. Drop off was super easy too.

Date of experience: September 06, 2024

Reply from GO Rentals New Zealand

Kia ora Liam, thanks for your review! We're glad to hear you had a great and smooth rental experience with our Nelson GO team. We hope you had a wonderful trip in New Zealand and look forward to travelling with you again next time!


Rated 5 out of 5 stars

Quality rental car at the best rate.

Hire car was clean, well maintained and ready to go. Shuttle was easy to call, even when our flight was delayed arriving in Auckland. The only small hiccup was the paying of Tolls. Be sure to ask for a Flyer on check in. You need to pay them separately yourself. Not billed by GoRentals.

Date of experience: September 06, 2024

Reply from GO Rentals New Zealand

Kia ora Kylie, thanks for taking the time to share your experience and feedback. We're thrilled you had a smooth and enjoyable rental experience with our GO team. We're glad we could be a part of your adventure and look forward to your next visit!


Rated 5 out of 5 stars

The overall experience was very smooth

The overall experience was very pleasant. When I asked questions about the size of the booked vehicle because we had 5 pieces of luggage, the staff suggested another, larger and cheaper car.
The car was powerful enough and the condition was superb.
Returning instruction was clear and the process was very smooth.

Date of experience: August 26, 2024

Reply from GO Rentals New Zealand

Kia ora Godwin, thanks for taking the time to share your positive experience! We're thrilled you had a smooth and enjoyable rental experience with our GO team. We're glad we could be a part of your adventure and look forward to your next visit!


Rated 5 out of 5 stars

We could not be more impressed

We could not be more impressed. Easy booking and great value and the collection and drop off process was so quick and straight forward. The 4wd we booked was provided as planned and was superb - catered for 10 days of travel with ease. Pick up point just outside the door of the airport makes it so easy. Highly recommended!

Date of experience: August 20, 2024

Reply from GO Rentals New Zealand

Kia ora Dax, thanks for taking the time to share your positive experience! We're thrilled you had a smooth and enjoyable rental experience with our GO team. We're glad we could be a part of your adventure and look forward to your next visit!


Rated 5 out of 5 stars

Fantastic

Fantastic . Travelling by myself I was a little apprehensive I had done it all correctly. Website easy to use . Pick Up / Drop off easy . Only thing I would say if possible a quick guide to basic usage would have been helpful otherwise very happy

Date of experience: August 15, 2024

Reply from GO Rentals New Zealand

Kia ora Fiona, thanks for your review and feedback! We're glad to hear you had a great and smooth rental experience with our GO team. We hope you had a wonderful trip in New Zealand and look forward to travelling with you again next time!


Rated 5 out of 5 stars

Very positive rental experience

Booking from overseas, the car we asked for, was the car we got (very pleased with that). The entire process was easy. A very positive experience.

Date of experience: August 16, 2024

Reply from GO Rentals New Zealand

That's wonderful to hear, thanks Joanne! We hope you enjoyed your trip in New Zealand and look forward to your next visit!


Rated 5 out of 5 stars

Fantastic

Fantastic! Easy exchange, great communication, friendly and helpful staff. Clean and reliable vehicle in perfect condition. Could not fault any part of my experience with go rentals

Date of experience: August 22, 2024

Reply from GO Rentals New Zealand

Kia ora Samantha, thanks for taking the time to share your positive experience! We're thrilled you had a smooth and enjoyable rental experience with our GO team. We're glad we could be a part of your adventure and look forward to your next visit!


Rated 5 out of 5 stars

Easy to rent

Friendly staff and car was in good condition and super clean. Very helpful staff

Date of experience: August 26, 2024

Reply from GO Rentals New Zealand

That's wonderful to hear, thanks Lee! We hope you enjoyed your trip in New Zealand and look forward to your next visit!


Rated 5 out of 5 stars

Ease check in and pick

Ease check in and pick. Friendly staffs and the car was just perfect! Would surely be booking for most of our trips.

Date of experience: September 08, 2024

Reply from GO Rentals New Zealand

That's wonderful to hear, thanks Dheeraj! We hope you enjoyed your trip in New Zealand and look forward to your next visit!


Rated 5 out of 5 stars

Hired for the weekend

Hired for the weekend. Great service from the team and also affordable. Would definitely use again.

Date of experience: August 31, 2024

Reply from GO Rentals New Zealand

That's wonderful to hear, thanks Makelita! We hope you enjoyed your trip in New Zealand and look forward to your next visit!


Rated 5 out of 5 stars

Excellent service and value for money

Best price I could find, and was so pleased as it was an excellent service. Staff were pleasant and worked fast to get me on the road and then back to the airport when I was done. Very much appreciated and is now my preferred rental car company

Date of experience: August 20, 2024

Reply from GO Rentals New Zealand

Kia ora and thanks for your positive review, we appreciate it! We're glad to hear you had a great and smooth rental experience with our GO team. We hope you had a wonderful trip in New Zealand and look forward to travelling with you again next time!