Flashbay Reviews

18,839  •  Excellent
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great quality and good customer service

The tote bags we ordered were larger and better quality than expected. Customer service was excellent. Justin answered all my questions quickly and made sure we got our customized products in time for our new hire welcome event.

Date of experience: September 12, 2024

Reply from Flashbay

Hello MaryLynn,
It’s great to hear that Justin was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

High-level customer service from beginning to end

Eric and his team were extremely personable and interested in ensuring that we were happy and had a full view of the options and prices available. From the first contact to the final delivery, we talked to people who asked how they could help us at every step of our decision-making process. That's very valuable, and we will be repeat customers without a doubt!

Date of experience: September 10, 2024

Reply from Flashbay

Hello Andy,
It’s great to hear that Eric was able to answer all of your questions and you are happy with the final product and service!
We truly appreciate your support and can’t wait for the opportunity to work with you again.
-Flashbay Management

Rated 5 out of 5 stars

Wonderful Experience

I had a wonderful experience from submitting my inky request online to the quick turnaround time. Randall is exceptional, he provided quick responses to all of my questions with patience and follow up. He provided clear information and instructions on next steps and my order arrived when he said it would. I'm very please with the product. I'll be placing future orders.

Date of experience: September 05, 2024

Reply from Flashbay

Hello Sheirly,
It’s great to hear that Randall was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again!
-Flashbay Management

Rated 5 out of 5 stars

Fast and Easy!

Fast and Easy!

Rachel made our experience with Flashbay very easy. The sample set she sent us was fantastic and made selecting which product we wanted much easier. We received our order and it looks amazing.

Date of experience: September 09, 2024

Reply from Flashbay

Hello Brian,
It’s great to hear that Rachel was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Justin is fabulous!

This was excellent! I am so happy with my purchase! Justin B. Is fabulous and wonderful - he is very communicative and on point!

Date of experience: September 12, 2024

Reply from Flashbay

Hello Carly,
It’s great to hear that Justin was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Top notch service, responsiveness and quality

We've been ordering flash drives exclusively through Flashbay for many years and plan to continue. Our rep has been informative, quick to respond and always follows up to ensure we are pleased. We've never had an issue with the products. They are always delivered on-time and they've been a very popular giveaway item at our tradeshows. Highly recommended!

Date of experience: September 04, 2024

Reply from Flashbay

Hello Gregory,
It’s great to hear that your Sales Account Manager was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again!
-Flashbay Management

Rated 5 out of 5 stars

Everyone was very pleasant and answered…

Everyone was very pleasant and answered all of our questions in a very timely manner.
The processing of the order was as well done in a time manner.

Date of experience: September 11, 2024

Reply from Flashbay

Hello Pete,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Helpful and attentive, great quality product

Hieu was very thoughtful and attentive to all my questions as we sought to make the best initial purchase possible. The goods arrived exactly as displayed in the convenient mock-ups we received and so far we're quite happy with them. We look forward to working with Flashbay in the future

Date of experience: September 03, 2024

Reply from Flashbay

Hello Quartermaster Logistics,
It’s great to hear that Hieu was able to answer all of your questions, and you are happy with the final product!
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Thanks Ellie!

Ellie made my experience great with Flashbay! Her responses were prompt and enjoyed answering my questions and offering new products for future events.

Date of experience: September 10, 2024

Reply from Flashbay

Hello LaQuandria,
It’s great to hear that Ellie was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again!
-Flashbay Management

Rated 5 out of 5 stars

Customer service is prompt and…

Customer service is prompt and attentive. The final product was delivered on time and looks great. We appreciate the ease of doing business here!

Date of experience: September 06, 2024

Reply from Flashbay

Hello,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Justin has been very helpful…

Justin has been very helpful in the process of finding the right designs and supplies for our company. I received the items last week and I could not be happier with the way they turned out. I can really recommend Justin if you are placing big orders for your company.

Date of experience: August 30, 2024

Reply from Flashbay

Hello Alva,
It’s great to hear that Justin was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Flashbay is Incredible!

I've worked with Flashbay several times for tradeshow projects and they always deliver the best customer service and amazing products. This time around, Justin from Flashbay helped us to make a deadline that I did not think was possible. I would recommend Flashbay to anyone/any company looking for flawless, quality items, great customer service, and an incredibly quick turnaround time/lead time.

Date of experience: September 03, 2024

Reply from Flashbay

Hello AEngineering,
It’s great to hear that Justin was able to answer all of your questions, and you are happy with the final product!
We truly appreciate all of your support willingness to refer us to others!
We look forward to the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Pleased with Customer Service and…

Pleased with Customer Service and Product
Our Rep Lane was great at answering all of our questions and communicating back and forth with us. They were also very thorough about updating our quotes based on changes we made and communicated well in terms of shipping and delivery.

Date of experience: August 27, 2024

Reply from Flashbay

Hello Elizabeth,
It’s great to hear that Lane was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Ellie was so helpful

Ellie was so helpful. She made the entire ordering process go smoothly and we received our order faster than expected. Thank you for all your help!

Date of experience: September 04, 2024

Reply from Flashbay

Hello Crystal,
It’s great to hear that Ellie was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Repeat customer

This is the second time we've ordered from Flashbay. The company is very responsive and helpful. We look forward to working with them again.

Date of experience: September 06, 2024

Reply from Flashbay

Hello Ann,
We are glad you have had excellent experiences working with us.
We look forward to working with you again!
-Flashbay Management

Rated 5 out of 5 stars

Office Manager

Davis Mortuary Service has been working with Jusin for over 3 years. He has given us great satisfaction and trust over the years. He appreciate everthing he does for us.

Date of experience: September 04, 2024

Reply from Flashbay

Hello Montriese,
It’s great to hear that Justin was so helpful throughout the ordering process. I will make sure to pass this along to him!
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Great service

Customer Service from Hieu was always quick and helpful. They made sure I got the designs I wanted, worked with every update I needed and were so quick at getting me samples to help me make my decision. The product came quickly and looks really great.

Date of experience: September 04, 2024

Reply from Flashbay

Hello Kaitlin,
It’s great to hear that Hieu was able to answer all of your questions, and you are happy with the final product!
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Great communication

They had great communication and got all the items to us speedily and efficiently.

Date of experience: September 09, 2024

Reply from Flashbay

Hello Ivanna,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Max is great!

Max is efficient, extremely nice and gets the job done with no problems at all.

Date of experience: September 09, 2024

Reply from Flashbay

Hello Ryan,
It’s great to hear that Max was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

WOW - We will be a repeat customer for sure!

Besides the exceptional customer service I received throughout the process, the chargers arrived a day early and the quality of the printing and product far surpassed my expectation based upon the price. We will be a repeat customer for sure!

Date of experience: September 06, 2024

Reply from Flashbay

Hello Gail,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management