Prompt customer service
Customer service is prompt, courteous, and very helpful. I like the checks too.
Date of experience: July 29, 2024
18,669 total
Customer service is prompt, courteous, and very helpful. I like the checks too.
Date of experience: July 29, 2024
My own bank would not provide new checks for me without coming into the branch office because I wanted to update the mailing address on the checks. That seemed ridiculous to me, so I found Extra Value Checks and was able to place my order online without any problems. Reasonably fast shipping and perfect checks, so I'm happy with my order.
Date of experience: February 20, 2024
We have been getting our checks from Extra Value Checks for a few years now and never had an issue. Recently, we had an issue with a check order that was ultimately returned back to Extra Value Checks as the post office said it was undeliverable. We have used the same PO Box address for years with no issues. Contacted customer service and the representative immediately put in a rush order for a new batch of checks to be sent overnight by UPS to a different address (as we were down to our last few checks). This was all done without any extra cost to us and the company delivered on their promise. We received our checks within 48 hours. GREAT CUSTOMER SERVICE!!!!
Date of experience: March 14, 2024
My initial check order did not end up making it to me. I don't know if it was delivered to the wrong house or what, but that is besides the point. I called to see what was up with the order and dealt with Connie (sorry no last name given) in customer service. She was great to deal with, answered my few questions, and got another set of checks out to me using a different carrier. Mistakes happen and your people dealt with it quickly, with minimla hassle for me, and in a way that leaves me a happy customer. Thanks again and good job Connie!
Date of experience: March 12, 2024
Checks were easy to order and price looked good but shipping and handling was almost as much as the checks. Also took longer than expected for delivery. However quality of checks were great and printing was perfect. Definitely will use again
Date of experience: February 27, 2024
I have ordered checks from the company before and was not disappointed. I was down to my last two checks and I ordered by phone and was told I would receive them in a couple of weeks. The checks came way before the projected delivery date. The price for duplicate checks was very reasonable and of good quality. When I need to order checks I will be using this company.
Date of experience: February 26, 2024
The process of designing my checks was very easy - even uploading my own logo. They arrived just as I designed them. Very professional. They were well packaged. I have no complaints.
Date of experience: March 12, 2024
The outside mailing address USPS package someone transposed the address number and State my checks were done right but this could of gone very badly had these fallen in the wrong hands. Someone should be double checking that everything matches before sending them out. I will keep this in mind when ordering again.
Date of experience: February 28, 2024
Reply from Extra Value Checks
Very easy to order with many options at a very reasonable price compared to ordering from bank. They kept you updated on delivery and items came quickly.
Date of experience: March 05, 2024
Very fast service and info was accurate. I had missed applying a discount and when I realized it and called your customer service, it was credited on my credit card. Many thanks
Date of experience: February 23, 2024
Pleased with the checks. Customers need upfront pricing on the website. I did not see a bottom line price and ordered anyway out of convenience. My bad fir overlooking. Very surprised when my checking account reflected a 50 dollar purchase for 2 boxes of checks.
Date of experience: March 14, 2024
Reply from Extra Value Checks
It took much too long for delivery & the cost of tracking the checks as to the length of time it took from their original location then staying too long at each location it was sent to before I got them. Going back to the place I have used before as it only took 7 to 10 days. But will say I loved the checks themselves.
Date of experience: March 30, 2024
Reply from Extra Value Checks
These are great looking checks.
Everything printed correctly and clear. Customer service was very helpful and I feel the agent did a great job helping me straighten out my mistake.
Date of experience: March 01, 2024
Just having changed p
banks I put an incorrect routing number on my order. 2 days later when I realized it they changed it without and delay in production
Date of experience: March 06, 2024
I ordered these checks on April 6th 2024. I also paid to get it 2 days earlier with tracking. When the tracking information was finally aware when the checks will arrive. Estimated by today April 13th, 2024. Now the tracking number says it was delivered on my porch yesterday at 12:25 pm eastern time. But to no avail, the checks did not get delivered to my address. The problem is my company routing and account number is on those checks. Now I won't be able to speak to customer service or request verbally for a replacement until Monday, that is at least 2 days for things to go completely wrong. If this issue is not remedied, then I cannot honestly recommend this place to anyone.
Date of experience: April 12, 2024
Reply from Extra Value Checks
The patience and understanding I received by your company rep on the phone. She answered all my questions and was very helpful. The checks are exactly as I had ordered them. And at a very reasonable price too. I'm very pleased!
Date of experience: March 15, 2024
Order was completed, shipped and delivered as promised. Very impressed with the quality of the checks. This was a second order, and I’ll continue to order from Extra Balue Checks.
Date of experience: February 28, 2024
My order came well before the time-line given. All the information on the checks was correct. The person who took the order was friendly and pleasant.
Date of experience: March 12, 2024
Service was excellent & delivery was quick! Checks I chose cost more than what was advertised, but that could just be the checks I chose. - Overall- very happy with the service 👍
Date of experience: February 29, 2024
1. The ordering process was simple and straight forward.
2. The price was not the lowest but very competitive. 3. Checks arrivied on time.
Date of experience: March 13, 2024