DriveTime Used Cars Reviews

The next day after buying my car I noticed when it's started a big black cloud of smoke comes out of the exhaust. When I called the dealership the person that answered the phone talked to me like I was stupid and that was normal. He said since I purchased the car and drove it off the lot it now falls under the warranty. There is absolutely no way they did not know about an oil leak. The salesman, Isiah, was very patient.

Date of experience: September 09, 2024

Salesman Rufus was knowledgeable about cars I was interested in. No Haggle. Speedy process. Quick In & Out. Friendly all around. Salesman Quest had great customer service looked for the best deals. Great team here at Sacramento DriveTime !

Date of experience: September 12, 2024

Quick and easy experience. Best car buying experience so far. Got approval right away and Antonio had most paperwork ready and car pulled up and cleaned like he said he would by time we made it to dealership which is 2 1/2 hrs away. We were in and out within a hour.

Date of experience: September 10, 2024

I went in to purchase a car that was pre approved I brought 2000 dollars as a down payment they were extremely rude and would not accept my paper copy of my renewed license she rejected it and. Over an hour and a half drive there and a hour and a half back. I will not be back there. I know that someone will except my paper copy of my license and will be happy that I spent my 2000 down payment on there car lot

Date of experience: September 11, 2024

DriveTime sold me a vehicle with a bad battery. When I called in for help Alycia was very rude and did not care to help. She has no empathy for my situation and should not be in customer service treating people like this.

Date of experience: September 14, 2024

the income already verified was a great timesaver and our salesman Zachary Wright was wonderful and did everything very professional and made things smooth

Date of experience: September 13, 2024

Very genuine and certified site must try if you want a good car and from a trusted source

Date of experience: September 15, 2024

Did everything online, I was very aware of how it worked as this was my second purchase with this company. Mena was my rep and he showed up with great attitude and answered all my questions. Test drove my vehicle didn’t like it he helped me pull off another one and was instantly in love! Thank You Mena for making my experience Quick and Easy!!! You are truly appreciated.

Date of experience: September 06, 2024

My experience at Drive Time were truth and honest Mr.Marvin took care of my purchase from the parking lot to the door,and my exit of the right car,the Manger and staff,are kind and Professional, I will highly recommend anyone who's looking to purchase a vehicle to purchase a vehicle with drive time I am very much satisfied and happy.

Thanks So Much
Pamela Martin Drive Time Miami Lakes Florida

Date of experience: September 06, 2024

My experience was great. Enjoyed working with the staff there. W. Ellis was very good and easy to work with. I would highly recommend.

Date of experience: September 14, 2024

These guys made my impossible situation possible..And they made the experience easy :)

Date of experience: September 15, 2024

I had a great experience. I want to give a special thanks to Reginald for helping me and getting me into my new car. I walked away with a big smiles of joy .. thanks driveTime

Date of experience: September 10, 2024

Justin, Manny and the entire staff were great.
They go out of their way to make sure you have a great experience and even observing then with other customer they want to do what they can to help and get you what you need/want.

Date of experience: September 05, 2024

Best place to buy a car and a experience was this place is very useful

Date of experience: September 15, 2024

These people are crooks. Don't walk away from them, run! They are the worst Preditory used car company out there.

Date of experience: January 01, 2024

Fred at DriveTime Shreveport was extremely great. He stayed after hours and waited on me to travel from Jackson, Ms to Shreveport. His persona and attitude is top tier. I am so glad I had him as a salesman. He really made the car buying experience easy. Fred was very thorough and took his time articulating everything for purchasing the vehicle. He will keep you smiling and laughing like he’s known you for years. I would give him a 10/10 but they only have 5 stars. I would definitely look him up again when I’m in the market to purchase a new vehicle and send people his way. Fred was very professional, very humble, very vibrant and very demure!!
Thanks again Fred for making it a great purchasing experience.

Date of experience: September 03, 2024

This is my wife and my 4th vehicle with DriveTime Langhorne PA and every experience has been the same and better. This last time we had the pleasure of working with Vincent Mazzanti once again and I can say that every step of the process from walking through the door to being handed the keys and being told congratulation was pleasurable, Courteous, Professional, Speedy & Friendly, Top shelf customer service without a doubt. Cudo's to Vincent and his entire team. I will always return to DriveTime and recommend everyone I can to go there.

Date of experience: August 31, 2024

I had an amazing experience and I left with the vehicle that I had my heart set on when I walked in Thanks to Brennan! He is excellent to work with . Go inquire about your next vehicle with Brennan Riley :)

Date of experience: September 07, 2024

Natasha was very kind and helpful. She made my car buying experience very easy and was very informative.

Date of experience: September 11, 2024

Tequa stern has now sold me my second car and she has been amazing through both sales have only dealt with Lakewood, tried Denver and that manager was rude and snotty

Thank you tequa for helping us through the second car and you are apart of my family now god bless you and your angel

Date of experience: August 29, 2024