Custom Patch Hats, LLC Reviews

2,501  Excellent
TrustScore 5 out of 5

4.9

In the Hat Shop category

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Reviews4.9

2,501 total


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Rated 5 out of 5 stars

Custom Patch Hats is where it's at!

Custom Patch Hats is where it's at! Hope made this experience so smooth and also helped out with needing the hats in a fast turnaround time. Definitely will be making another order for our company as they also really loved how they turned out! I want to thank the Custom Patch Hats team for all of your hard work!

Date of experience: September 09, 2024


Rated 5 out of 5 stars

CPH is awesome!

CPH was great to work with and happily accommodated all of my request, clearly answered all my questions, and helped with a great overall design. Smooth and friendly process, great team!

Date of experience: September 05, 2024


Rated 5 out of 5 stars

Top quality experience

From start to finish, CPH were/are absolutely wonderful. They were patient with me and my design, and gave tons of feedback for options and the like. I am so beyond satisfied with the quality of their product! They are my go to for all of my custom hat designs! Thank you!

Date of experience: September 05, 2024


Rated 5 out of 5 stars

Hats look and fit great.

The hats look and fit great. Hope was fantastic to work with and was very thorough and quick to reply with answers to my questions.

Note... Payment prior to receiving hats didn't sit well with a few on the team, I understand it to a point and again, everything came out well so no issues hopefully going forward.

lastly, the time frame from order/ approval to receiving hats was a long time. Not sure if you could have a quicker turnaround in the future but it would be appreciated on our end.

all in all, the hats are awesome and I will be back!!

Thank You

Date of experience: August 25, 2024


Rated 3 out of 5 stars

Sharing the patch

I think sharing the patch with the client could have been done better. I was looking for the letters to be more raised and thought they were based on the photos provided but when I received the hats they were not as raised as I hoped.

Date of experience: August 26, 2024


Rated 5 out of 5 stars

The staff is kind

The staff is kind, knowledgeable and helpful. They keep you abreast of their progress and make sure you are satisfied with the design before production. The hats shipped on the original estimated dated and I was notified to be on the lookout for them.

Date of experience: August 14, 2024

Reply from Custom Patch Hats, LLC

Thank you so much. We are so happy our team took care of you and provided you with quality products for your business.


Rated 5 out of 5 stars

The Richardson 112 is a great hat

The Richardson 112 is a great hat. The service that CPH provides is the icing on the cake. We have ordered multiple times and have been satisfied with every order. Promises and timelines are kept.

Date of experience: August 28, 2024


Rated 5 out of 5 stars

Hat Rock Stars

Y'all are the rock stars of the hat world! Your team is responsive and flexible - meaning you've quickly become our go-to source for quality, custom hats.

Date of experience: August 15, 2024


Rated 5 out of 5 stars

We'll order again!

Kayla and the entire team were great to work with. The quote process was easy and they were responsive to all of my questions. I expected to have multiple shipments because some hats were backordered, but was pleasantly surprised when they all arrived before our event.

Date of experience: August 13, 2024

Reply from Custom Patch Hats, LLC

Thank you so much. We are so happy our team took care of you and that we could provide quality products for your event!


Rated 5 out of 5 stars

Amazing Company

I have not received the product yet but I can tell you the experience of watching exactly what I want come to life was seamless. Graphic designer, Amy, was awesome and extremely responsive. I tried other companies but things moved very slow and it took so much effort from me to help get the design I want. This was so simple and it was almost like my mind was being read on what I needed to see and what I was looking for. I highly recommend using this company. Bravo.

Date of experience: August 19, 2024

Reply from Custom Patch Hats, LLC

Thank you so much. We are so happy that Amy took care of you and that we could provide you with quality hats for your business.


Rated 5 out of 5 stars

Great job

Hats and the associated patches came as expected. The ordering process was smooth. Will order again.

Date of experience: August 27, 2024