Betway Reviews

16,798  Bad
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1.4

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Rated 1 out of 5 stars

Terrible experience overall

Terrible experience overall. Issues signing up, then once signed up access to the site was impossible unless on certain browsers, constant "oops there's something wrong" messages. After that I received an email saying I will no longer receive sports promotions?! Utterly pointless and useless betting service. Why would I bet with betway if there's no incentive like many other sites provide? Would not recommend

Date of experience: September 13, 2024


Rated 5 out of 5 stars

I’m new here and done withdrawal and…

I’m new here and done withdrawal and after check reviews here so was a bit panic . But all good withdrawal takes nearly 48hours to reach my bank account . Yesterday done second withdrawal and in morning money already in my bank account . So good experience with Betway

Date of experience: September 12, 2024

Reply from Betway

Hi Safonov.

Thanks for taking the time to share your thoughts and feedback with us.

We're grateful for your honesty and glad you feel we're on the right track.

Regards,
The Betway team


Rated 1 out of 5 stars

Betway withdrawal concerns. Over 5 business days withdrawal not received

I’ve been waiting over 5 business days for my withdrawal and still nothing. The live chat bot says my withdrawal should reflect in my account in 24 hours but has been saying this for the past 3 days. I’m quite worried that I won’t receive winnings at all

Date of experience: September 07, 2024

Reply from Betway

Hi Gary,
Let’s look into that for you — please respond to our private message.
Regards,
The Betway team


Rated 1 out of 5 stars

Please be careful if you are a member…

Please be careful if you are a member of Betway or are thinking of joining. Way back in July 2024, I requested a withdeawal from my Betway account. After July, August and now into September, I am still waiting. But checking my Betway withdrawel account, Betway are saying that the money was paid on August the 25th. So I have checked my paypal account which is where I requested the money to be paid into. No funds from Betway. Plus a deposit that I made about the same time has also vanished. I could quote a screen from The Shawshank Redemption, but I won't.

Date of experience: September 15, 2024


Rated 1 out of 5 stars

Cannot register new bank card or update…

Cannot register new bank card or update expired bank card, even after fingerprint verification. I've been trying for 2 months now and no luck. Received email from betway saying customer support no longer manned.
Any contact number found for the UK rings out without being answered or the other ones don't even ring. And live chat is useless. Diabolical customer service. It's seems like the only option is to cancel my account.

Date of experience: September 11, 2024

Reply from Betway

Hi Char,
We’ll contact you as soon as we’re done reviewing your account.
Regards,
The Betway team


Rated 1 out of 5 stars

Registered yesterday while I am…

Registered yesterday while I am holiday..one of the worst betting sites I ever come through. Lost nearly 400 pounds which I can understand that..sometimes you lose. Now they blocked me and kept 50 pounds on my account for no reason. If you want to block my account which is fine but you should have refunded the money first. Customer service doesn't exist or hard to communicate. I have no idea how they are on top 10 sites in uk. I wouldn't recommend anyone to bet on this site. Keeping my 50 pounds for no reason? There is no difference between this site and a pickpocket thieve in Oxford street.

Date of experience: September 13, 2024


Rated 1 out of 5 stars

Literally the worst site

Literally the worst site. You pay way more than you ever get back. No reward system as a chance to make your money back, little to no free spins. The only good thing is withdrawal time. Ive spent the little money I did have available trying to atleast add a little to my bank balance as im getting married in the new year but with no success.

Date of experience: September 15, 2024


Rated 1 out of 5 stars

Betway.ca has no actual customer…

Betway.ca has no actual customer service and doesn’t give you your winning. Lost 880, and the worst part is I accidentally deposited 300 off that 800… so I lost my money. How are they allowed to get away with this?? How are they not shut down.

Date of experience: March 14, 2024

Reply from Betway

Hi Krissy,
Let’s look into that for you — please respond to our private message.
Regards,
The Betway team


Rated 1 out of 5 stars

WORST SITE EVER

Would advise literally any other online gambling site. I deposited money. The transaction went through. Both my bank and the company they use to transfer money (Loonio) have confirmed it went through. It's been like a week now and after waiting 3 hours each time to get through to customer support (they conveniently only have online chat support) they just tell me it's processing and there's nothing they can do. No transfer takes a week, and like I said it's been confirmed they recieved it. Please do yourself a favor and DO NOT USE Betway!!!!!

Date of experience: September 08, 2024

Reply from Betway

Hi, Mike.

Let’s look into that for you — please respond to our private message.

Regards,
The Betway team


Rated 1 out of 5 stars

CAREFUL

i made deposits with my card and via paypal but, it will not allow me to make a withdrawal. very poor show and very disappointing.

Date of experience: September 15, 2024


Rated 1 out of 5 stars

Betway not paying BOG

Betway not paying BOG! Backed a horse over the weekend at 7/1. Horse returned at 9/1 but they didn’t pay out in greater SP.
Tried to contact via live chat was put 42 in a que took me 4 hours to get to next in line where I was waiting an hour until I eventually gave up. I’d be surprised if there is actually anyone even working to resolve issues.

Date of experience: September 08, 2024

Reply from Betway

Hi Aiden,

Let’s look into that for you — please respond to our private message.

Regards,
The Betway team


Rated 1 out of 5 stars

Play far from betway it's a scam

This side is a scam site they just enjoy when we loosing,I played two bet with R1 and R3 and all my bets where on auto cash out of 1000 but it paid the bet with R1 only and didn't pay R3 bet

Date of experience: September 13, 2024


Rated 2 out of 5 stars

I recently made a small deposit on this…

I recently made a small deposit on this website and got incredibly lucky on a number of different slots as well as online blackjack. I withdrew my winnings and waited around a day for the withdraw to reach the next stage. My account was locked when i logged on that night to check the status of my withdraw. A customer service agent told me my account/withdraw was under review and told me to wait 24-48 hours to receive an update on the review (I assumed this was because it was a decent sized withdraw). 48 hours later after no update, I joined the live chat and have been waiting in the live chat queue for 4 hours, the last hour i have been "next in line". A little clarity on why i haven't receive an update and also why my account/withdraw was under review in the first place would be nice.

Date of experience: September 08, 2024

Reply from Betway

Hi, Ben.

Let’s look into that for you — please respond to our private message.

Regards,
The Betway team


Rated 1 out of 5 stars

If you win they do not pay you

This site scam with me. they didn't give my withdraw. If anyone win that time they hold withdraw.i email support team several time but they didn't give me any reply. totally wrost support service. this site didn't complete my withdraw although they locked my account without any reason. till now they keep silent

Date of experience: August 20, 2024

Reply from Betway

Hi Atiara,
We’ve reviewed your account and found that the actions taken were in accordance with our Terms and Conditions which you agreed to when signing up.

Please don’t hesitate to contact us if you need any further assistance.
Regards,
The Betway team


Rated 1 out of 5 stars

One of the most useless betting sites…

One of the most useless betting sites ever!the site is always freezing and most soccer games are hidden for no clear reason like Russian premiership and Belarus league…what a scam and the odds are too low in the soccer bets…ever since I’ve moved back to Hollywoodbet I enjoy betting and winning

Date of experience: September 10, 2024


Rated 1 out of 5 stars

scammers site

Really scammers. Ive put a 1000euro bet on over 1.5 half time bet 1.50 i won it and they put that i played under on bet slip. Dont trust them. Jesus christ will pay these monsters. I sware on my family and kids tgat this really happenned... after 12 min play over 1.5 when score was already 1.0 under was 2.20. Can never be 2.20 over with 30min to play... these are really monsters.

Date of experience: July 28, 2024


Rated 1 out of 5 stars

From 5 stars to 1 in a day there…

From 5 stars to 1 in a day there scammers don't rust these won 20 free spins on super wheel and instead gave me 2 pound didn't realise ended up spending my own money as though they was free spins at 2 pound chat is absolutely useless yet another poor cheating scammers

Date of experience: September 13, 2024

Reply from Betway

Hi Liam,

Let’s look into that for you — please respond to our private message.

Regards,
The Betway team


Rated 5 out of 5 stars

I'm new to betway

I'm new to betway. My first withdrawal through bank transfer I clicked withdraw Tuesday 27th . Yesterday Wednesday 28th was completely processed and paid out. And today Thursday 29th the money is in my bank It was straight forward. I don't understand why so many bad reviews. I believe people on here are addicts and very impatient people. Thanks betway for a speedy withdrawal

Date of experience: August 29, 2024

Reply from Betway

Hi Amber,
We’re thrilled to have you as part of the Betway family!
Thank you for sharing your kind words with us — it means the world to us and our entire team.
Regards,
The Betway team