Apparelbus Reviews

Since I did not count the batch of 300 hats, I realized that I was short 25 hats. Due to the fact that this mistake would cost me $260, I was stressed. Since the purchase began, it seemed as if too much time had passed. However, I was able to contact Jason and he provided me with excellent service. Upon receiving the 25 hats, I was given the option of receiving a refund or receiving another shipment of 25 hats.

Date of experience: September 13, 2024

Awesome prices on certain quality materials.. My package even arrived very quickly.. I couldn't have asked for more.. Thank you

Date of experience: August 06, 2024

I have used Apparelbus for my hats for business. I have purchased both flex fit and snap back hats. Quality of the hats r great and the service has been great as well.

Date of experience: August 27, 2024

I had to give 1 star to write this review, am I a disgruntled buyer - most certainly - here are the particulars

I got a "no reply at all" when I sent Apparel Bus messages 3 times (I am not going to beg) that my shirt order of x4 shirts never arrived, Apparel Bus totally ignored my emails and didn't even give me the courtesy of a reply. I will NEVER do business with them again, period.......

- [[" Order Number: 09514 - Order Date: 3/30/2024 5:23:35 PM - Payment Method: CREDITCARD (CAPTURED) $119.49 - Shipped via USPS on 4/3/2024 12:00:00 AM - Tracking Number: 9405511206210373817229 - Customer Service Notes: None"]]

additionally - I found a unhappy customer on Facebook and commented my experience and the Apparel Bus CSR lied saying I was never a customer and hey do not know why I left a negative comment - Boooo Hoooo

I berated the representative and was asked to send my information (after being ignored for 6 months ??? OMG), I of course sent it to them, and they have yet to respond (3 days ago, 2 full work days they had to reply), Hmmmm................

- I went back and checked the USPS tracking number and have a screenshot I cannot attach here - it says Apparel Bus created a label and never sent the package - I sent this 2 days ago to Apparel Bus - no correspondence and no refund $119.49 has been issued to date

search their name on Tik-Toc, Facebook, and other social media and you will find a plethora of unhappy customers, on the level of a scam company

Date of experience: April 15, 2024

Jason was extremely helpful, as a matter of fact this the second year that I’ve placed a large order with him! Not only is Jason helpful, but also professional, knowledgeable and customer oriented! Jason has earned my business and hopefully he can do the same for you! Highly recommend….

Date of experience: August 22, 2024

Ordered several premium quality chef coats for hotel gig and it arrived super fast and packing was secure. Customer service was very helpful and solved a slight issue for me promptly

Date of experience: August 22, 2024

Jacob was quick to help me with my question as well as resolving my concern. I appreciate his help and response in this matter. Thank you

Date of experience: August 28, 2024

Jason has been our one and only fabulous experience with apparel bus for a very very long time. He is wonderful to deal with he is honest and very very helpful. Even when something goes wrong he will make it right. What a wonderful person he is and what a wonderful company.

Date of experience: August 11, 2024

I luv the 3/4 women's white shirts, I wear a 42D so I ordered the 2X, it was perfect and still have room and not tight but comfortable. The best part they were very affordable but the quality of the shirt feel and looks nice. Thank you so much for making it affordable for me and others who needs uniform shirts for work, in my case for front desk Security position, God bless your company

Date of experience: July 29, 2024

Jacob was helpful and knowledgeable and pleasant in every way! Thank you Jacob, thank you apparel bus! You have a new customer for life

Date of experience: August 22, 2024

SCAM! It's been weeks and no package. Customer service has been non-existent. Email and called but no refund or response. Basically took my money and ran.

UPDATE: It is now Sept and still no response or refund. Last text from them was from Aug 6th and 8th asking if I wanted a replacement or refund and I replied back 5 times since then telling them that I want a refund but still NOTHING. Not even a text response now. At this point they are obviously ignoring my inquiries...

Date of experience: July 27, 2024

I recently had the pleasure of working with Apparelbus and am beyond impressed with the exceptional services they provided. From start to finish, the entire experience was seamless, professional and highly efficient.

Date of experience: September 03, 2024

Jason took the best care of me today when I had issues with the website. He patiently helped me submit my order over 900 pieces. Thank you! I appreciate you… if you hadn’t of helped me I probably would’ve given up and forgone the order all together!

Date of experience: July 17, 2024

This company has been nothing but fast and professional. No hesitation to help immediately with our questions. Blown away by this distributor.

Date of experience: August 24, 2024

Initially I was weary because they called me and told me there was an issue with my order, but customer service was very helpful with getting everything back on track with my order. They were very transparent with the entire process and I appreciate the communication. I will definitely order again!

Date of experience: July 29, 2024

Apparelbus is our go to for all of our T-shirt needs for our printing business. We’ve purchased various brands of T-shirts/ hoodies and Crewneck sweatshirts. All have been top quality- best prices along with fast shipping.
Customer service has been amazing- always a phone call away if we are in a pinch for a last minute order. My experience has been very positive and I highly recommend choosing Apparelbus- you won’t be disappointed!!!

Date of experience: May 23, 2024

Apparelbus was great to work with. Items shipped quickly. I was happy with my shopping experience.

Date of experience: July 31, 2024

Currently new to Apparel Bus and so far the customer service has been able to answer and execute my requests at a very reasonable time. Great Deals so far and excited for the experience forward.

Date of experience: August 01, 2024

This was my 1st time ordering with Apparel Bus and after ordering needed to adjust some sizes. Jason helped me navigate my return and place a new order seamlessly and after getting a resolution to questions I had, he even called me back to personally provide me with those answers unlike many businesses that just send you an email or don’t call you back at all. Jason provided wonderful customer service and support!!! Thank you for making my experience a good one. I’ll definitely be recommending Apparel Bus to others.

Date of experience: May 08, 2024

Their team is what makes this brand. I am over the moon, will definitely go with Apparelbus once again. Thank you!

Date of experience: August 12, 2024