ACityDiscount Reviews

4,865  Excellent
TrustScore 5 out of 5

4.9

In the Kitchen Supply Store category

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Reviews4.9

4,865 total


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Rated 5 out of 5 stars

Good Customer service

John Zheng was a pleasure to work with on this purchase, he was helpful, patience and timely on the quote.
I was adequately updated on the shipping and delivery times, which was greatly appreciated. This was our second purchase from ACity Discount, both times we have had good customer service.

Date of experience: July 29, 2024


Rated 5 out of 5 stars

Excellent customer service

The website was easy to navigate and find exactly what i needed. I was very impressed that a representative called me before shipping just to review the order and make sure the product was definitely the right choice.

Date of experience: August 06, 2024


Rated 5 out of 5 stars

Needed a New Ice Machine NOW - Problem Solved!

Our commercial ice machine failed and we needed a new one quickly - in the midst of a summer heatwave... ACityDiscount found us the right machine and had it delivered in less than a week - all other sites were quoting 6-12 week lead times. Thanks! P.S. Brian Bennett was fantastic to work with - great follow-up and service delivery!

Date of experience: July 03, 2024


Rated 5 out of 5 stars

OUTSTANDING EXPERIENCE!

William and the warehouse guys were outstanding. I could not have asked for a better experience. The warehouse team who helped me went above what I expected to help me get loaded. I am a repeat customer and I WILL BE A REPEAT customer because of your staff and the quality products you carry IN STOCK! WOW

Ken Nix
Gedney's Restaurant & Grill

Date of experience: July 01, 2024


Rated 5 out of 5 stars

You had what I wanted

You had what I wanted, took the order, got it out, your representative was most helpful and gracious and I took delivery today, - and with 4th of July in the middle. Could not have been easier.

Date of experience: July 08, 2024


Rated 5 out of 5 stars

Awesome salesman!

Salesman was very helpful with all questions I had about an ice machine and the different brands. Had it in stock and was able to pick it up the next day.

Date of experience: July 23, 2024


Rated 5 out of 5 stars

From order to arrival on site was a…

From order to arrival on site was a surprise. We could not believe how fast our Ice Machine arrived.
During setup we had a couple questions and they were answered immediately to resolve our mistake.

Date of experience: January 14, 2024


Rated 5 out of 5 stars

I ordered what I needed

I ordered what I needed, discussed it some with sales rep. I made sure the exhaust fan would pull enough CFM’s. Paid for it. (Was easy) sales rep told me about delivery & them would call before coming.
Everything unfolded just as sales rep said. Got fan right on time, I helped unload it. Did as rep said and opened box enough to see everything. I checked it over and gave it the ok looks good. We will attach the 110v cord take it up on roof. Remove old replace new, plug it in and it should solve all exhaust issues!!! And although it’s not quite done yet I feel confident enough that when we change exhaust fans out. Everything will be as good as new!!

Date of experience: July 03, 2024


Rated 5 out of 5 stars

Commercial Refrigerator…

I ordered a commercial refrigerator for our restaurant. It was about $900 cheaper than anyone local, even with the shipping cost. It arrived in less than a week in good condition.

Date of experience: April 24, 2024


Rated 5 out of 5 stars

Great Experience

John Z. was very receptive and all the information he conveyed on the item was accurate. It was quick delivery process and my items arrived as ordered in perfect condition.

Date of experience: April 22, 2024