Faye Travel Insurance Reviews

Our experience with Faye was easy and assuring. The airlines misplaced our luggage when we arrived home and we were so happy we had insurance, just in case it couldn't be located. Thankfully, after 5 days, it appeared at our door. But--we were grateful we had Faye, just in case we'd never receive it. We're seniors and Faye gave us peace of mind through this incident and throughout our trip. Money well spent!

Date of experience: August 12, 2024

The best news is that I didn't need Faye Insurance, but that having it made me feel secure in the knowledge that if I was protected.

Date of experience: September 15, 2024

I had a great time in Ireland and was relaxed that I had this travel insurance in case of emergency. I didn't realize the value of travel insurance until I was hurt on a photography trip in Iceland, had to use the local hospital and make my way home. It is important to plan ahead and have support people who have your back in case of injury or emergency.

Date of experience: September 07, 2024

Faye Travel Insurance is the way to go!! When we had a flight delay in Iceland and we had to get a hotel room for the night Faye reimbursed us without any issues! They compensated us for our inconvenience too! I will absolutely, 100 percent be using Faye the next time I travel!! I am one happy customer! Thank you again for my peace of mind when traveling abroad!! Priceless! Lori Roberts

Date of experience: July 11, 2024

Just knowing that If something goes wrong I could count on f a y e to help me with the financial burden of canceling.

Date of experience: September 10, 2024

Everything went smoothly on d trip glad we came back safe n sound n we dont have any
Issue or claim during our trip n its reassuring knowing that we r coverded during our trip

Date of experience: September 02, 2024

Nice to travel with the assurance that any serious medical needs will be taken care of.

Date of experience: September 12, 2024

I have been traveling for several months and Faye is by far the best insurance company I have ever used. Everything is done through the app(no forms to print out and submit) making it so easy to file a claim. Of course, no one wants anything to happen when traveling but if something does, Faye is there every step of the way!!

Date of experience: August 08, 2024

It was great not having to worry about the ‘what if’s’ that always come with travel out of the country.

Date of experience: September 03, 2024

I researched several travel insurance companies before choosing to insure our trip with Faye Travel Insurance. The cost was much less for considerably more coverage than was offered through our cruise ship. As seniors on medicare, we knew we would not be covered in Europe, and possible injuries or illness is expensive everywhere. So we were glad to be able to purchase enough coverage to include a possible major expense. I received frequent emails throughout the vacation reminding me of where I could get help if needed. It should be noted that some countries require proof of medical insurance for entry. Luckily we had no incidents.

Date of experience: August 31, 2024

Spent most time on board being cold. The only place we could control the temp was in our room. Got home Saturday night and tested positive for Covid. Now in 5-day isolation. (By the way, Covid was what cancelled this same trip 4 years ago.)
Food was good but frequently room temp. Trip options were good. Our lecturer and entertainment were very good. Wait staff was anxious to please.

Date of experience: September 12, 2024

Thankfully we didn’t need to use the insurance, but having the insurance gave me peace of mind.

Date of experience: September 09, 2024

Most of us are leary of insurance because you always hear how insurance companies are finding a reason not to pay a claim. After having a horrible experience with GeoBlu who did just what I stated after a legitimate trip Interruption, I was in search of a new travel insurance company as I travel numerous times a year.

After research, I selected Faye. Unfortunately my first trip after switching to Faye, I had a death in my family. I lost a major amount of money on non-refundable deposits, changed plane tickets....

I filed a claim through the Faye app (super easy). They requested several documents proving my claim and then without question, approved my claim and actually paid me more than I asked for.

They lost money on me unfortunately but the number of people I have told to use Faye hopefully makes up for it.

Thank you for actually being a stand-up insurance company, Faye.

Date of experience: July 31, 2024

our outbound and inbound flights were cancelled. We made other arrangements and after our return I contacted Faye and filed a claim. Erica, our claim adjuster was great and we were reimbursed for all our expenses. Great service and efficient and competent service. Highly recommend Faye.

Date of experience: August 26, 2024

No problems but no worries because of Faye!!!

Date of experience: September 14, 2024

June 2024. Filed claim. $600. Trip interruption
August 2024 Claim Approved
" No payment
September 2024 No payment'

Leverage

These people will anything and everything to avoid paying. Why and how they have received positive ratings is beyond me.
Be advised!!

Date of experience: August 31, 2024

Faye was an extremely reliable travel insurance. Once I downloaded the app, everything was super easy. It keeps all your trip details and itineraries in easy access. The flight information was more current than the airline! Impressive. Also, I had to a medical emergency and had to visit doctors in both Germany & Switzerland. The documentation of the visits were easy to upload in the app.
The process was seamless.
Excellent communication during the process.
I will highly recommend and definitely use again when I travel.

Date of experience: August 14, 2024

Luckily, we didn’t have to use the policy. However it gives one peace of mind while traveling.

Date of experience: September 10, 2024

I used Faye as my travel insurance when I moved to the Netherlands. It covered way more than i was expecting. Suitcase damage as well as emergency pet care (which i thankfully didnt have to use) and they also payed for an entire emergency doctors appointment and prescription. By the end of my “trip” i had gotten almost all the money back that i had paid to cover myself in case of emergency and until i had my own medical insurance in my new home. It gave me a sense of relief. The only downside is you cant extend the warranty and the claims take awhile. That being said, they never questioned my claims, just thoroughly reviewed them.

Date of experience: May 15, 2024

The website is understandable and easy to navigate. The coverage fits our needs.

Date of experience: September 12, 2024