Travel Defenders Reviews

Kendall was excellent. Direct, informative,friendly and efficient. He offered and delivered just what I needed.

Date of experience: September 14, 2024

Those that answered my questions gave complete answers and understood what I needed. I did not understand some of the things listed for travelers' insurance but I was given explanations for each item.

Date of experience: August 25, 2024

This company is always great to deal with. We've used them for several trips, both domestic and international and they have been prefect every time.

Date of experience: August 22, 2024

Agent Felecia F. was very helpful in suggesting the right policy for me and explaining the benefits.

Date of experience: August 27, 2024

My experiences have always been positive with the reps at Travel Defenders. They will offer suggestions as to your specific need and requests, but the customers always have the final say. I have dealt with Melanie and Don, and they both have been very helpful and good listeners. I have used this agency before and will continue to use them and refer my friends,

Date of experience: July 11, 2024

Agent was courteous and helpful. She explained all options for two different trips and answered all of our questions.

Date of experience: August 07, 2024

The client manager I spoke with, Don, was personable and easily understood what I needed. I felt he valued my time and mentioned some points I hadn't thought to ask about. The quote took just a few minutes and I was able to see it and comparison prices for other policies in the email he sent. An easy, stress free transaction!

Date of experience: July 08, 2024

Amanda was efficient an knowledgeable. Made the process easy and affordable

Date of experience: September 06, 2024

After discovering Travel Defenders, it has been my "go to" for any trip insurance needs. The representatives have been super helpful and on target with recommendations. The process is simple and the representatives have always been prompt with answers and return calls. For this transaction, my agent was Melanie S and she was fantastic.

Date of experience: July 20, 2024

Agent Sylvia was so detailed and informative about my need. She has the patience of Joel. Sylvia answered every question and explained the reason why it is imperative take the required documents with me. Thanks, Sylvia for your assistance and your knowledge!!!!!!! Carolyn Watson

Date of experience: April 24, 2024

Chat line ( unlike most) was immediate, prompt replies, highly informative. Roy was so helpful. Melanie helped on the phone with my booking. She was very patient. I have never previously looked at insurances for a lengthy trip abroad. She talked through my needs and key differing points between policies. I felt in the hands of a professional and was happy to go ahead with a policy option suggested by their website for my needs.
I wholeheartedly recommend the company based on my experience with them

Date of experience: March 14, 2024

So helpful! Kendall took the time to look things up when wasn't sure. Great!

Date of experience: August 31, 2024

Amanda was kind, jovial, and informative. She is a mother just like I am, and she knew how to cater to the needs that I had as it related to travel with children. She was very thorough in her explanation of the policies, and I was able to pick one that met our needs. I felt a huge sigh of relief after going over my options with her.

Date of experience: May 30, 2024

Christiana made this first time experience of buying travel insurance for seniors (husband and wife) so easy and delightful. Computers kind of intimidate me but she walked me through every step of the way so I could print. I was quite disappointed to call other companies and found out some of them did not cover seniors. Thank you for this service, much appreciated.

Date of experience: March 21, 2024

There was an explanation of the different features for the insurance. Then each company was listed with its features and cost. Having already looked for travel insurance, I knew the costs were better than I had found.
Excellent site

Date of experience: April 18, 2024

It was great speaking to someone who knew the product so well. He was super easy to understand and communicate with.

Date of experience: July 25, 2024

I initially spoke with Nicole over a month ago. She was so thorough, helpful and patient. When it was finally time to purchase teh insurance I opted to call her back rather than do online as I wanted the assurance that I understood everything and was purchasing the right plan for me and my family.

Date of experience: February 13, 2024

This is my second time to use travel defenders and each time i was traded very professionally. Janet The agent that helped me today was very knowledgable and help me to make the right decision for my upcoming trip to Argentina . I hope I do not need this insurance but at least I will have peace of mind if something happens.

Date of experience: January 22, 2024

Finally I decided to call for help to make my decision which policy to purchase. I had the pleasure of speaking with Don, who cleared up my questions and I was able to make a decision and complete the purchase of the travel policy. I truly appreciate and thank Don for his assistance making the whole process much less painful.

Date of experience: January 22, 2024

Very patient listener, willing to give options and accept refusal of the full cancellation coverage for me, but provided a policy for my grandson with that coverage.
Two different travelers, residing in two different states, with a huge age gap, and both Miranda and Shanna were not daunted by those differences. I was also happy to work with TD on a Sunday rather than wait for Monday.

Date of experience: March 10, 2024