TheFitVille Reviews

5,095  Great
TrustScore 4 out of 5

4.0

In the Orthopedic Shoe Store category

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Rated 3 out of 5 stars

Very comfortable but NOT water resistant

I have four pairs of fitvllle shoes. Two are hiking and allegedly waterproof. They are both very comfortable as I have a pronounced bunion and in any event pretty wide feet. My blue pair I have had a year or so and they soon lost any waterproof facility they had and I just changed socks when returned home from a wet dog walk. Then got a brown pair a while ago. Walked them in the rain for first time today on paths ( no wet grass). Again very comfortable and appreciate a company accommodating our wide foot needs But again NOT waterproof. Just changed socks again!
I really do recommend them for comfort but acutely uncomfortable about Fitvill making claims that they are waterproof or water resistant. They are not so.No need for such claims.

Date of experience: September 15, 2024


Rated 4 out of 5 stars

I love the wide toe box and the…

I love the wide toe box and the cushion. There is a little more depth, but I still feel pressure on the top of my right foot where I have osteoarthritis. I have been wearing all my shoes down on the right side I believe because of wearing Custom arch supports for my high arches. After having my knees replaced, I’m not sure I still need the high artch supports so I’ve tried these shoes without them. My feet have been aching after a long day, standing or walking, but it may be just adjusting to not have the arch supports.

Date of experience: August 28, 2024

Reply from TheFitVille

Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!


Rated 5 out of 5 stars

These walking shoes are absolutely…

These walking shoes are absolutely phenomenal. I have to be extra choosy about shoes as I have very wide hobbit like feet. They have been an absolute game changer, they've reduced my back pain while working as I am a commercial floor cleaner and are so comfortable! Im going to buy a pair for tennis and a set of trainers for running next!
Can't recommend these enough!!!!

Date of experience: August 30, 2024

Reply from TheFitVille

Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!


Rated 5 out of 5 stars

Excellent Service

I have received excellent service from Fitville. Thank you for offering your high level of customer service and for the courtesy you extended to me. I am tremendously grateful to the Fitville Customer Success Team who provided solutions that met my needs. Once again thank you all.
Kind regards
Sue Bunnell

Date of experience: September 15, 2024

Reply from TheFitVille

Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!


Rated 5 out of 5 stars

Very positive experience

Very positive experience. Fast shipping and the quality blew my mind. I have ordered several times from this website. They always have a sale going on. The fit of the shoe was perfect and I felt like I have been walking on air.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

WOW!! Great customer service

I ordered the size I normally wear but apparently I need a little bigger in this shoe. When I contacted Fitville to get return instructions. They said they would send me the correct size at no charge and to keep the pair I had originally ordered. Not many companies do this. Thank you Fitville for making it easy to order from your company.

Date of experience: September 12, 2024

Reply from TheFitVille

Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!


Rated 1 out of 5 stars

I love your shoes but the time it took…

I love your shoes but the time it took for me to get my order was very long. It took more than 3 weeks for them to arrive you shouldn’t say or give a time frame for delivery if it can’t be done also you need to have better shipping and delivery updates

Date of experience: August 27, 2024

Reply from TheFitVille

Hi there,
Sorry for the late shipping.
We warehouse in USA, UK, Germany and Hong Kong. The shipping may take from 7-15 days depending on the warehouse location.
We will be looking for faster logistics partners, thanks for the suggestion!
Let us know if you need any help from FitVille at contact@thefitville.com.


Rated 1 out of 5 stars

Both Sandals Ordered Had Issues...Poor Service

Ordered 2 different sandals, both in same size and in black. Received each sandal on different days shipped separately.
First sandals were wrong color...brown instead of black.
Second sandals were black but the wrong size.
VERY DISAPPOINTED in the companies quality control for matching order requested.
Only good news...the one pair that was the right size is very comfortable.
Waiting to hear back from company on replacements!
Lousy communication after the first reply to my concerns!!!!
To FitVille Reps.....Please correct this is you read this!!!! review....

Date of experience: August 27, 2024

Reply from TheFitVille

Hi Antionette,

We are sorry about that happened!
Could you please kindly send us a few photos to show the problem on the email?
Would you mind checking the email from: contact@thefitville.com?
We will look into this and offer some help from my end, thank you!


Rated 3 out of 5 stars

unusable shoe received.

I did receive the order; the left shoe has the insole put in off center and makes the shoe unwearable. Trying to get information on how to return or get a replacement.

If you can help with a usable shoe would be glad to improve the experience rating.

Tried to give a two rating and does not appear to be usable, must be 3 or above to be accepted.

Date of experience: August 22, 2024

Reply from TheFitVille

Hi Paul ,

We are sorry about that happened!
Could you please kindly send us a few photos to show the problem on the email?
Would you mind checking the email from: contact@thefitville.com?
We will look into this and offer some help from my end, thank you!


Rated 5 out of 5 stars

I had a problem.

I had a problem. Didnt check the size I wanted before I paid for my shoes resulting in me ordering the wrong size p. Emailed company right away and they managed to sort it. Right size on the way now.
Make sure before you pay that you have the right size and width. I'll be double checking in future.
Will leave another review once I gave my shies and have trued them

Date of experience: September 14, 2024


Rated 5 out of 5 stars

Excellent quality

Women's Wanderer v8

Absolute comfort, like wearing slippers. I am so happy with the trainers and bought as a few foot issues. Great arch support and perfect quality.
Packaging was good and they arrived really quickly.
I even got free postage, not sure how though! I am now looking forward to my next pair, thank you so much for a high quality shoe at a reasonable price.

Date of experience: September 12, 2024

Reply from TheFitVille

Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!


Rated 5 out of 5 stars

Excellent Customer Service !!

Needed to return shoes that did not fit, quality of shoe was excellent. Contacted Fitville to inquire about returning, they were extremely helpful and quick response to my email. Ended up receiving partial refund and they even let me keep the shoes !

Date of experience: September 10, 2024

Reply from TheFitVille

Thank you so much for commenting, we are happy to assist!
Welcome to look around at FitVille any time, have a blessed day!


Rated 4 out of 5 stars

I love these lightweight sneakers

I love these lightweight sneakers
The wider width is perfect as well as the slight lift in the heel of the sneaker.
My only issue is the tightness across my bunion. I can not wear them for extended periods of time because of the pressure from the material across my bunion.

Date of experience: September 07, 2024

Reply from TheFitVille

Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!


Rated 5 out of 5 stars

shoes good for heel problems

I looked for good shoes which help me my plantar fascitis recovery. With a bit of hesitation I have ordered shoes from this website and they are very comfy and supports perfectly my painful heel. I can walk without much pain. also they are wide on toes area so they are perfect on walking. I do not know how long they lasts so I cannot say anything about quality of soles, but I am happy with them now for the price I paid.
The shoes arrived fairly quick.

Date of experience: September 01, 2024

Reply from TheFitVille

That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!


Rated 5 out of 5 stars

I’m so happy I found Fitville for my…

I’m so happy I found Fitville for my mom!! She had been wearing men’s shoes that were too big just to get a wide fit. After finding out that Fitville has womens shoes in a 4E was a game changer. Now my mom has three pairs of well made, comfortable, breathable and sturdy shoes to help her get around! I highly recommend Fitville for the quality they provide and all of the wonderful options.

Date of experience: August 31, 2024

Reply from TheFitVille

Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!


Rated 5 out of 5 stars

It is difficult to find shoes that fit…

It is difficult to find shoes that fit me well and offer foot support. FitVille shoes has been my go to internet source for shoes that fit and support! I like their shoe styles and the availability of extra wide sizes.

Date of experience: August 27, 2024

Reply from TheFitVille

That is great news, thank you so much for commenting!


Rated 1 out of 5 stars

IT SEEMS MY SHOES WERE EITHER SENT TO…

IT SEEMS MY SHOES WERE EITHER SENT TO THE WRONG HOUSE AS THE HOUSE NEXT TO ME HAS CONFUSING 2 FRONT DOORS MAKING IT SEEM AS IT COULD BE MY HOME. IF IT WAS THE DELIVERY COMPANY(4PX),THEY FAILED BADLY. THE SHOES SHOULD BE LEFT BY MY FRONT DOOR AND NOT AT THE END OF THE ENTRANCE RAMP AT NIGHT.

Date of experience: August 30, 2024

Reply from TheFitVille

Hello Steve,

We are very sorry about your experience!

We have sent the email to you about the tracking details, please kindly check!

Looking forward to hearing from you soon, have a blessed day!


Rated 5 out of 5 stars

No more incredible pain!

These have been the best shoes I've ever purchased! 😍 I'm on my feet for long hours of the day with plantar faciitis and with these shoes my feet are no longer throbbing in pain. I can take my shoes off after 12hours and feel a little soreness, but nothing a little tylenol doesn't fix. Sometimes, I don't even need tylenol these shoes are that good! No more extremly aching feet. It was to the point it hurt to walk when I got home and took my shoes off, but thanks to these shoes I don't have to worry anymore.

Date of experience: September 05, 2024


Rated 5 out of 5 stars

Outstanding Customer Service

I recently had an issue on my first order with FitVille. When I contacted them for help on resolving the issue they replied within 24 hours and quickly resolved the issue. I was very impressed with their Customer Service and would highly recommend them to future buyers.

Date of experience: September 07, 2024

Reply from TheFitVille

Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!