Tennis-Point Reviews

16,454  Excellent
TrustScore 4.5 out of 5

4.7

In the Tennis Store category

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Reviews4.7

16,454 total


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Rated 5 out of 5 stars

GREAT experience!

Ease of browsing, selection, service, GREAT Sales/Promo...
If I need to call, staff has always been friendly and helpful. Satisfied customer for many years!

Date of experience: September 03, 2024


Rated 5 out of 5 stars

Good advice from knowledgeable staff

Good advice from knowledgeable staff. Very patient staff. Called back a couple of times due to my indecision and staff listened to my concerns and guided me through making a final decision.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Tennis-Point Delivers!

I got the Sofibella top to match shorts I purchased straight from Sofibella'a website previously. Very happy with my discounted price and quick delivery! I enjoyed wearing my new outfit (Patriotic Colors) for Labor Day Weekend fun.

Date of experience: August 27, 2024


Rated 3 out of 5 stars

I received the 12 ball package of Green…balls were bounced about half of what they should

I received the 12 ball package of Green Dot balls. I’ve been playing tennis for over 50 years and teaching juniors for a number of years, I completely understand the balls do not bounce at 100% like a regular ball. The Balls I received were bouncing at about 30%(basically Dead green dots). The supervisor explained the balls are supposed to bounce less than regular balls and did nothing. I use the balls for instruction. Very disappointed in your response. Unfortunately, I will use another source for my next need for balls.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Great company! Will order again!

I was concerned about the long delay in my order. It took a few days to get a response, but they let me know the items were on backorder. It would have been helpful if they had provided a timely update. I received all of the items in my order, and will definitely do business with them again.

Date of experience: August 29, 2024


Rated 5 out of 5 stars

100% Satisfied

I always buy my tennis racquets here and I am always 100% satisfied with the whole process. Thank you!

Date of experience: August 30, 2024


Rated 4 out of 5 stars

From purchase date (8/30) to receipt…

From purchase date (8/30) to receipt date (today, 9/8) is 10 days, which seemed long..I appreciate the ‘free shipping’ but really I’d almost rather pay for faster shipping. The length of shipping is probably on the USPS (their service is in decline). Probably not your fault…just sharing my experience buying from you online…

Date of experience: September 02, 2024


Rated 1 out of 5 stars

I ordered tennis shoes and the…

I ordered tennis shoes and the shoelaces of both shoes were smaller and bigger and i dint notice and after 2 wearing 2 days i notice, and i call to customer care and they told that they can’t replace the shoes or neither they can refund money because i wore for 2 days, but thats the company fault too. And they told they will credit back 15 bucks but thats not fair, not gonna order anymore from tennis point anymore.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Great experience !

Great experience !
They were punctual with everything. The package arrived in perfect shape and especially on time, in just three days.

Date of experience: August 28, 2024


Rated 5 out of 5 stars

Shoes

It came in perfect condition and was put under shade when shipped by delivery driver due to heat

Date of experience: August 29, 2024


Rated 5 out of 5 stars

Good buying experience.

Web site works great. No problem ordering. Received racket I ordered in 2 days. I liked the $50 off for a Wilson racket so much that I bought 2 rackets.

Date of experience: August 29, 2024


Rated 5 out of 5 stars

Excellent

The purchase was a little complicated to finalize but as soon as I did it I got my order and the way to trace the shipment, which arrived very very fast! I will buy again for sure!

Date of experience: August 27, 2024


Rated 5 out of 5 stars

Great service

Great service. Speedy shipping and love that there is free shipping. Very good variety of shoes and gear to choose from

Date of experience: September 03, 2024