Swell Loans LLC Reviews

I was told by many refinance company's that I could not refinance my house and car together but Rachel Ross proved them all wrong. She was great to work with and very efficient and knew what she was talking about She the loan in the amount of time she said .She is great to work .Hope to work with her again if needed. Thank you so much Rachel Ross

Date of experience: August 23, 2022

Rachel has been great to work with on our refinance. She’s fast and works hard to get the job done quickly and efficiently. She’s also great at communication and easy to reach anytime with questions. We highly recommend work in with her.

Date of experience: August 07, 2022

Michelle was so helpful through this process. It was easy and quick. She kept in constant touch with us, answered questions, and was quick with responses. Would definitely recommend.

Date of experience: August 03, 2022

I am happy with the services provided by the company. My loan adviser is outstanding. Down to Earth and very welcoming with a lot of my questions and doubts about the refinance. Rachel Ross did an outstanding job on keeping me informed about the transaction and processes.

Date of experience: July 16, 2022

Ms Rachel Ross was extremely helpful throughout the whole experience. Ms Ross would call with any updates or if any paperwork needed to be signed. Ms. Ross was courteous and kind and the process was the fastest I've ever seen. Ms. Ross made it her mission to ensure that all questions that I may have had were answered and if there was anything I didn't understand she took the time out to help me understand it. Awesome experience!!

Date of experience: July 01, 2022

I wanted to refinance my mortgage so I could take the equity out to payoff my chapter 13bankruptcy, and I was told by several lender this is not possible. Well, they were wrong, I did my research and this is when I met Erik Rogers with Refi.com. Erik informed me I could refinance my mortgage and he provided me with all the information I needed to start the process. He knew which lenders to contact and provided all the paperwork I needed to start the process. We ran into a couple of snags along the way, but Erik did not give up on the process and he continued looking for a lender that would work with me. He found a lender and I did refinance my mortgage. He did an amazing job helping me through the whole process and every time I had a question he was right there to answer them. I am truly grateful for all of Erik's help. The only was I can sum this up is Erik Rogers is a rock star!!!

Date of experience: July 16, 2022

My broker, Damion Flores, was amazing he addressed all my issues , always available when you reach out to him and he did the whole process in a very professional manner. I’m glad I was able to do business with this company

Date of experience: June 27, 2022

Michelle Wright at Refi.com is the best , my refi was a bit different then a typical refinance. We were not only refinancing our home but also removing one person from the deed and adding two more to the deed. Michelle worked her magic and got everything done for us including our insurance, Michelle definitely got us everything we wanted . If your looking for a great company to get refinanced the Refi.com is an excellent choice . Michelle saved us almost $2000.00 a month . We are extremely happy with refinancing and we are thankful to refi.com and Michelle Wright. Thank you from the bottom of our hearts 💕

Date of experience: May 24, 2022

Michelle was so helpful with purchasing our first home! She was very responsive and informative through out the whole process. I’ll admit the home buying process was a bit intimidating going into it but Michelle made it such a smooth and painless process. We will definitely be coming back if we ever decide to buy a house again.

Date of experience: May 14, 2022

Hands down the best lending experience I have ever had. Jesse Herrera was amazing. His experience and expertise is second to none. He was in constant communication through the whole process. He made every step easy and stress free. He took the time to explain the process and make sure we were comfortable with our decisions. I would highly recommend Jesse and Refi.com to anyone looking to purchase or refinance their home.

Date of experience: March 09, 2022

Rachel Ross was very professional she took care of business the way that it should be I highly recommend her I will definitely use her again ⭐️⭐️⭐️⭐️⭐️ The best I♥️
Sincerely, Halberth Mendez

Date of experience: May 27, 2022

Rachel was awsome. She has the best customer service ever. I was not able to get the loan due to the value of my home and the interest rate. Rachel called me immediately and explained to me what was going on. Sometimes this can happen. I would diffently recommend Rachel to anyone.

Date of experience: June 02, 2022

I was in the market to refinance, however, every company I spoke to did not genuinely covey that they cared about me or my best interests. That all changed when I was connected with Rachel. She took the time to understand our goals and what we wanted to achieve with our ReFi. We spent a lot of time working out the best program and all our options. Rachel was never rushed to explain terms and always checked in with me to update our progress. Rachel is hardworking and thoroughly transparent on the lending process; she also cares immensely about the people she is helping. I highly recommend Rachel Ross and the team at Refi.com!

Date of experience: April 14, 2022

I worked with Jesse Herrera and had such a positive experience. From the beginning, Jesse was able to answer all of my questions and provide advice on the best way to proceed with our refinance. He responded to our requests in a timely and professional manner and worked quickly to ensure we got the best rates. I highly recommend Jesse Herrera and Refi.Com! We will certainly use them again in the future.

Date of experience: March 02, 2022

Our mortgage refinance experience could not have gone any smoother or faster. A real pro--our loan advisor, Mr Erik Rogers, kept us abreast daily of our loan progress and responded immediately to any of our questions or concerns. Refi.com will be at the top of our list for any future mortgage needs--highly recommended.
Mike and Debra

Date of experience: August 12, 2021

Rachel Ross was truly amazing and magical to work with, a juggernaut in her field. She answered every question and solved every problem. After trying to refinance for 2 years, she made it happen. My family and I are so thankful for her hard work.

Date of experience: May 10, 2022

Rachel Ross, was my loan advisor.
She helped my family from the beginning and was so nice and professional about it.
During the process she never left our sides. From getting items we needed to questions we had. She even got sick during and was always right there to help. Not only do I highly recommend Rachel Ross but she will forever be my Family's/Friend's loan advisor for any future refinancing or purchases.

Date of experience: January 15, 2022

I couldn’t be more happy with Michelle my loan specialist! We’ve been trying to refinance for several years now! We own our own business which makes it difficult to refinance unless Michelle is working on it! Michelle worked very hard to get our loan approved! She was unbelievably helpful and considerate of our situation,kept me informed every step of the way! I want to thank Michelle and refi.com for finally getting us an absolute excellent refinance rate!

Date of experience: November 16, 2021

My family could have not made a better choice than having Rachel take care of our first-time home loan. If I never need anything ever again I will never think of going with anyone else to handle the care of my family.

Date of experience: April 14, 2022

Jesse Herrera was my loan officer. He was very professional, tough under pressure, and delivered a successful loan despite challenges. I was referred to Jesse by Martha Cannady at Merrill Lynch. I was originally going through Bank of America for my home loan, but they were over a month past the original escrow date close estimate and kept reducing my loan amount from what the pre-approval letter promised. Jesse came in and doubled my loan size and closed in a little over two weeks. He communicated with me through the whole process keeping me and my realtor updated. I would refer him to any of my closest friends and know they were in good hands.

Date of experience: November 29, 2021