Swappa Reviews

30,583  Excellent
TrustScore 5 out of 5

4.8

In the Electronics Store category

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Reviews4.8

30,583 total


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Rated 5 out of 5 stars

Great experience

Item great but program loaded on iPad was magnificent. Gave complete instructions on how to install everything and how to erase old iPad. This 94 and1/2 old recipient would have been lost without it.

Date of experience: September 14, 2024


Rated 5 out of 5 stars

Save your money and give them a try!

I have not bought a new phone from a cell provider company in many years. The push to update with the latest, greatest, most expensive is crazy. Swappa has made it easy and affordable to upgrade when I need and within my own budget.

Date of experience: September 15, 2024


Rated 5 out of 5 stars

Phone came in excellent condition

Phone came in excellent condition. It arrived much faster than expected. Over the years I’ve bought 8 phones for various family members on Swappa. When I go to replace my phone later in the year, I’ll be sure to purchase from you guys. Thanks so much.

Date of experience: September 13, 2024


Rated 5 out of 5 stars

I knew that by using Swappa

I knew that by using Swappa, I knew I would be getting a quality product that had been pre-approved by a seller who had already been vetted.

Date of experience: September 14, 2024


Rated 5 out of 5 stars

Bought and sold multiple phones

Bought and sold multiple phones, a smart watch and a laptop so far and has always been a smooth experience. Nothing shady at swappa, I'll be using swappa more and have recommended several friends too!

Date of experience: September 11, 2024


Rated 5 out of 5 stars

I've had a good experience with Swappa

I've had a good experience with Swappa. I have only shopped twice for a cellphone and had a good experience bothe times. The sellers of the phones were also accurate on describing their product and the phone's were as they said. So far I've been happy shopping on Swappa.

Date of experience: September 05, 2024


Rated 5 out of 5 stars

Love Swappa - Saved $$$

Every purchase I've made on Swappa has been great, and I've bought cell phones, laptops, cameras and ipads for our family and business use. I am beyond grateful for Swappa -- it's a site we trust, and we've saved thousands of dollars because of it.

Date of experience: September 11, 2024


Rated 5 out of 5 stars

It was easy to create a listing

It was easy to create a listing. I asked the average selling price for my phone according to Swappa, and I got $400 more than the local phone repair shop was willing to pay for it.

Date of experience: August 24, 2024


Rated 5 out of 5 stars

Perfect transaction

Extremely fast shipping. On a Sunday no less. Phone was absolutely mint condition, as the description said. Original box and accessories. Everything was like new. Seller even included a case -- thank you.
I can't imagine anything that would have made this experience any better.

This is my 4th Swappa purchase. Every one has been gret!

Date of experience: August 18, 2024


Rated 5 out of 5 stars

Swappa is the best!

I've purchased many cell phones from swappa, and each time they have worked perfectly and been in the condition that was described by the seller.

Date of experience: September 13, 2024


Rated 5 out of 5 stars

Everytime I need a new phone

Easy, affordable, and good quality for whatever electronic device you are looking for. Don't buy new, when you can spend 50% on year-old merchandise!

Date of experience: September 11, 2024


Rated 5 out of 5 stars

Perfect transaction

This was my first time using Swappa and so far everything has been perfect. The website was easy to navigate and I found just what I was looking for quickly. I’m very happy with the phone I bought and it was a terrific value. I recommend Swappa.

Date of experience: September 01, 2024


Rated 5 out of 5 stars

Shop Swappa

Swappa has great deals on iphones. I have purchased many. Their website is easy to use and their staff is super efficient in returning emails and solving any issues that come up.

Date of experience: September 03, 2024


Rated 5 out of 5 stars

great experience with swappa

Every experience with swappa has been a positive one. Phones have always been in mint condition and every seller i have had has been just great. Not one compliment at all from me!

Date of experience: September 12, 2024


Rated 5 out of 5 stars

Swappa: the best choice for used iPhones

The best thing about Swappa is the accuracy of the battery health for iPhone purchases. As long as they keep offering that as a pre-purchase fact (instead of a generalization like “battery health will be over 80%)” I will continue to use them first - before I check any other site. It sets them apart from other sites like eBay, Backmarket or Gazelle. I refuse to buy an iPhone without knowing exactly what I’m buying. Swappa is the leader in that regard.

Date of experience: September 06, 2024


Rated 5 out of 5 stars

Very easy to post on Swappa

Very easy to post on Swappa. Support called out that one of my photos needed to be corrected and I adjusted as necessary. Would highly recommend.

Date of experience: August 16, 2024


Rated 1 out of 5 stars

Strange and creepy experience…

Yeah so I got the phone and it was unlocked and was compatible with t mobile ( my carrier) But the day after I got the phone it would randomly stop and freeze and shut off. I thought that was a one time indecent but it wasn't I would be texting or just watching a video it would just freeze and the pixels on the screen would become all scattered and then sometimes it would make a weird noise like a low beeping sound and just get hot and shut off. This has happened over 12 times now and I only got the phone yesterday. I need a full refund and can someone tell me what's wrong with it.

Date of experience: September 07, 2024


Rated 5 out of 5 stars

First Time Experience - Satisfied Customer!

Swappa staff stepped in with help when Seller (who was new) took too long with shipping. The Seller then stepped up and the sale proceeded in a timely fashion. I feel I got a great iPhone for a great price. Swappa has good policies and protections in place for buying an iPhone. I would recommend and would buy again!

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Thanks again Swappa

I've always had very good experience with people that sell their products on Swappa. Swappa is top notch making sure their members are following proper policies and procedures.

Date of experience: September 09, 2024