Surety Bonds Direct Reviews

2,532  Excellent
TrustScore 5 out of 5

4.9

In the Business to Business Service category

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Reviews4.9

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Rated 5 out of 5 stars

I needed a $35,000 Georgia used car…

I needed a $35,000 Georgia used car dealer bond. I filled out everything online and about 20 minutes later they emailed me back with their best price beating all other quotes by several hundred dollars. I e-signed everything and paid for the bond and they sent me a tracking number the next day. I give Surety Bonds Direct 5 stars. Very easy to do business with and will highly recommend them in the future.

Date of experience: September 04, 2024

Reply from Surety Bonds Direct

Jason,
We appreciate your recommendation. It's fantastic that you received a prompt response and a competitive price for your Georgia used car dealer bond. We take pride in making the process as quick, easy, and efficient as possible. Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very happy with the promptness to respond as well as them helping me correct errors I was making on the website.

Date of experience: September 12, 2024

Reply from Surety Bonds Direct

Zachariah,
We're pleased to hear that you received excellent customer service from the team. We are happy to promptly correct any errors that are made and we look forward to doing business with you again.


Rated 5 out of 5 stars

Everything was a great experience but…

Everything was a great experience but it took 14 days for it to show up which is ridiculous normal mail should have nit taken more that 5-6 days

Date of experience: August 28, 2024

Reply from Surety Bonds Direct

Jayson,
We appreciate your feedback. Your bond was processed and mailed out within 2 business days after purchase. We are sorry to hear that the delivery was delayed by the postal service, but we are glad that you had an otherwise great experience.


Rated 5 out of 5 stars

Easy Peasy.

The whole process was easier than expected, did it entirely on the website. Didn't even need to talk to a person, but the option is there if you wanted to take that route. 10/10 would recommend!

Date of experience: August 22, 2024

Reply from Surety Bonds Direct

Daniel,
We appreciate your recommendation! It's awesome that the process was easy and done completely on the website.


Rated 5 out of 5 stars

Professionally SBS has exceptional customer service.

Professionally SBS has exceptional customer service. My policy was done quickly.

Your software architect designed a great web page that is simple and quickly to use.

Date of experience: August 01, 2024

Reply from Surety Bonds Direct

Thomas,
We appreciate the awesome feedback! It's wonderful that you received excellent customer service and that your bond was completed quickly. Our website is designed for ease of use and we're thrilled that you had a positive online experience.


Rated 5 out of 5 stars

Our 1st time having to do this

Our 1st time having to do this, they were very friendly and helpful. Made the process easy. Emailed forms quickly.

Date of experience: September 05, 2024

Reply from Surety Bonds Direct

Gloria,
We appreciate your feedback. It's fantastic that the team was friendly, helpful, and made the process easy. Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

The Surety Bonds Direct are very…prompt and professional

The Surety Bonds Direct are very prompt. I called the first time and got immediately connected with a totally competent person.
They set me up with a surety bond over the phone in less then 10 minutes. When I paid the receipt was emailed to me right away.
The bond arrived in my email the next day.

Date of experience: August 12, 2024

Reply from Surety Bonds Direct

Vladimir,
We appreciate your feedback. Our team is proud to offer prompt and professional service. It's fantastic that the process was seamless and that you received the bond in your email within one business day.


Rated 5 out of 5 stars

Surety Bonds Direct = Top Notch

Great experience with Surety Bonds Direct. Their staff members were knowledgeable and helpful.

It was no issue at all having a rider created due to some changes that were needed based on incorrect information I provided to them.

Great service, very professional, highly recommended!

Date of experience: July 23, 2024

Reply from Surety Bonds Direct

Charles,
We appreciate the awesome review and recommendation. Our team is proud to provide informative and professional service. We are happy to help when a Rider is needed and ensure the process is quick and painless. Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

Honest business

Honest pricing, was quick, required less info than other places. Other surety bond spots got all my info and never even got back to me about prices. Would definitely recommend this site and if I needed another surety bond in the future I'd definitely get one from here!

Date of experience: July 02, 2024

Reply from Surety Bonds Direct

Alan,
We appreciate your recommendation. It's fantastic that you obtained your bond at a competitive price and received responsive communication. Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

Man that was easy

Man that was easy. Called, gave the information needed, paid the expected price, and had the policy docs in my e-mail within minutes.

Date of experience: August 13, 2024

Reply from Surety Bonds Direct

Will,
Thank you for the great feedback. It's fantastic that the process was easy, competitively priced, and that you received your bond within minutes.


Rated 5 out of 5 stars

Getting a weight mile tax

Surety Bonds Direct was my first choice on Google to choose from, and glad I did. They got right on my request for the bond needed for Oregons weight mile tax .

Date of experience: August 08, 2024

Reply from Surety Bonds Direct

Mr. Thomas,
We are thrilled to hear that the process to obtain your weight mile tax bond for Oregon was quick and painless. Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

We’re in Rural Region of Arkansas and…

We’re in Rural Region of Arkansas and the process to obtain the Bond was simple and easy to get. After trying local Companies getting the run around. The Bond was issued overnight with Surety Bonds.
Thank You,
Surety Bonds


Date of experience: June 27, 2024

Reply from Surety Bonds Direct

Thank you for your feedback! It's fantastic that your bond was delivered overnight to a rural region in Arkansas. We appreciate your business and look forward to working with you again.


Rated 5 out of 5 stars

Fast friendly service …

After trying almost every single agency in my city surety bonds direct were right on point and fast. They got me back on track right away. Within 30 minutes or less I received the document I needed. I highly recommend surety bonds direct for quick professional and friendly services.

Date of experience: February 26, 2024

Reply from Surety Bonds Direct

Emilio,
We are proud to offer fast, friendly, and professional service. It's fantastic that you received your bond so quickly. Thank you for the recommendation.


Rated 5 out of 5 stars

Great customer service!

The gentleman that answered the phone was very polite, helpful and understanding. He explained things to me. I also received all the documents I needed fairly fast.

Date of experience: June 19, 2024

Reply from Surety Bonds Direct

Stacey,
We're thrilled that you received polite and helpful customer service. Our team is committed to explaining the process and issuing bonds in a timely manner. Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

Surety Bonds Direct was the only…

Surety Bonds Direct was the only company that got back to me right away. Even though it was a holiday weekend I was able to purchase a bond and had it ready to go on the following business day.

Date of experience: June 04, 2024

Reply from Surety Bonds Direct

Manny,
It's phenomenal that you were able to purchase a bond on a holiday weekend and received it on the following business day! Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

Great Customer Service!

Not only did Surety Bonds Direct quickly processed my request, but also added "the personal touch" and called to verify my order and update me as to their process.. Great job!

Date of experience: May 09, 2024

Reply from Surety Bonds Direct

Candido,
It's fantastic that in addition to processing your request quickly, you received a phone call to verify your order and to keep you updated on the process. Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

First time using this

First time using this, it was very easy to maneuver on the sit. I originally called a local insurance company and they sent me an application, however I was never called back and still to this day I haven’t heard. So Thanks for the immediate attention to this matter.

Date of experience: April 12, 2024

Reply from Surety Bonds Direct

Valerie,
We are thrilled to hear that the website was easy to maneuver. Our team takes pride in providing immediate attention and timely correspondence to all inquiries.


Rated 5 out of 5 stars

GREAT JOB SURETY BONDS

The process was confusing but not because of Surety bonds because the requirements by State of Minnesota. Surety bonds was very helpful and informative. Process was very fast and it's all taken care!! Thank you

Date of experience: May 01, 2024

Reply from Surety Bonds Direct

Michael,
We appreciate your feedback and understand the process can be confusing in some states. It's wonderful that our team was informative and helped make the process easier. Thank you for choosing Surety Bonds Direct.


Rated 5 out of 5 stars

Great Team

Very responsive and professional team at surety bonds direct! They shopped the best rates for my GC surety bond. I highly recommend these guys and will use them for my future bonding needs.

Date of experience: May 22, 2024

Reply from Surety Bonds Direct

JD,
Our team is proud to provide responsive and professional customer service. It's fantastic that you received a competitive rate for your GC bond. We appreciate your recommendation and look forward to working with you again.