Sunfere Reviews

Absolutely shocking items, look nothing like the pictures on the website, the quality of items received are cheap and tacky! Do not buy, I don’t understand how they can get away with sending items that look nothing like what you think your buying from the pictures and the prices aren’t cheap either! Very dissatisfied, and a complete waste of money, please don’t waste your time or money!

Date of experience: September 09, 2024

I'm amazed at how quickly they shipped my order during the sale! I was surprised by all the negative reviews, as I've always had good experiences online myself here.

Date of experience: August 17, 2024

i was worried my stuff wouldn't arrive on time but it only took just over 1 week from US to Uk , honestly the quality was so good, really happy, will definitely order again
xx

Date of experience: September 13, 2024

I place an order back around the first part of August and by August 24th I had not heard a word from this company I never got a confirmation and/or status of shipment. I emailed the Sunfere and two days later I got a response after I sent another email asking for someone to please respond. The response I got was that my order was on back order that it was a popular item and that they were working hard to get it out. It said that my ONE ITEM was in the final processing stage and would be shipped out in the next 5-7 days that they would ship it out priority for any i convenience. Today is September 13th and I have received NOTHING, not a word from Sunfere and definitely not the item I paid my hard earned money for. I think that I have been very patient and have waited over a month and yet I have nothing. This is not a place I would ever shop with again, unless you have money to throw away.

Date of experience: August 08, 2024

I was initially unsure about my order, but the dress arrived in about 12-15 days and fit perfectly!

Date of experience: August 20, 2024

I placed an order for a special event and the package was late. My dress fits well, and the color is nice and shiny. Just really disappointed it did not make it on time.

Date of experience: August 16, 2024

The cut is beautiful, the fabric is great, and the size is just right. I'm very satisfied with my purchase.

Date of experience: August 12, 2024

It didn't arrive on the agreed date, but it did get here three days late. I was pretty annoyed about this, especially as it was quite an expensive item.

Date of experience: July 20, 2024

I haven't received my order yet and I'm still waiting for any updates. Despite sending three emails a few weeks ago, I haven't received a response.

Date of experience: August 10, 2024

The customer service was great, and I received my dress on time. The dress is beautiful, and the quality is really good. This is the first time I've had a good experience with customer service when I've bought something online.

Date of experience: August 14, 2024

Unfortunately, I had some issues with my package due to the parcel service provider but the sunfere team was always responsive and assisted me with all the steps until it was clarified.

I can only recommend!

Date of experience: September 02, 2024

After reading the reviews I was a little apprehensive but the Adela dress I bought was only £36 was wasn’t too concerned, my gosh, it was amazing! I was half expecting it to arrive paper thin but it was exactly as it was seen and quite good quality, and, I got so many compliments.

Date of experience: August 31, 2024

I absolutely love it! The material is beautiful, nice, and thick, and fits perfectly.

Date of experience: August 12, 2024

This dress is so cute! I love the puffy sleeves and the material feels amazing. It's super flattering and the color is gorgeous!

Date of experience: August 15, 2024

I'm so happy with this dress! It's exactly what it looks like in the picture, the material is very soft and the fits well.

Date of experience: August 20, 2024

The quality of the clothes is great, and they have their own unique style. But their customer service could be more thorough.

Date of experience: August 14, 2024

I want to return this item, but I can't find the address to send it to. I've sent a few emails but haven't heard back from them yet.

Date of experience: August 25, 2024

The dress fit perfectly, but the shipping information didn't update on time. I spent over $100 on two dresses, so I was worried about possible fraud. But the team gave me the information I needed when I emailed them. I hope the tracking page is more accurate next time.

Date of experience: July 12, 2024

My first Sunfere order was perfect. The dresses were gorgeous, comfortable, and fit well, so I placed a second order. My second order was disappointing. The dress was stained

Date of experience: August 09, 2024

I ordered a dress (long flowy orange one) when it arrived it looked nothing like the dress advertised. I later found out the original advert was actually from net-a-porta for a dress that was worth more than £800.

After requesting a refund, I am yet to actually receive said refund and before Sunfere responds with 'please allow 7-10 business days' it's been SEVENTEEN business days and still no refund!!

Date of experience: July 22, 2024