SQlab USA Reviews

Order arrived within a week. Handlebar box has Velcro on it. Can be used as storage for other bars. These guys make handlebars that riders need.

Date of experience: September 04, 2024

Best grip around. So much nicer than the ODI/DMR/Ergons I've tried, all for Enduro style riding. Use the size chart and sized down, works wonders.

Date of experience: September 05, 2024

I have sent three emails regarding an issue. I’m having with an SQ labs and synergy seat. No one has reached out to me or even attempted to correct this issue. I’m considering another seat for a new bike I just bought. However, after this experience, I don’t think I’d ever buy another Seat from SQLs. Unfortunate because I’ve had good experiences with the previous to purchases.

Date of experience: September 01, 2024

I mistakenly ordered the wrong seat, (612 ERGOWAVE R) so I wanted to return it, (it’s still in the original packaging) and order the one that I originally intended, (the 612 ERGOWAVE R CARBON). I went on the website and followed all of the instructions to return the seat and I have emailed customer service numerous times and I have not received a reply. Not one. No response from customer service.

Date of experience: September 03, 2024

I installed the inner bar ends and they are now my favorite position on my mountain bike. I wasn't sure if I would really like them, but I'm glad I took a chance on them. Very comfortable riding position for flats or going uphill.

Date of experience: July 24, 2024

It is very cool that they are able to provide free template sample for saddle sizing.

Date of experience: July 27, 2024

Was quik delivery and easy to do the measuring.

Date of experience: September 04, 2024

Delivery was done after one week of ordering online. This was to Quebec , Canada.
Pedal 512 are top notch, got my stance widened by the XL + 15mm
Only 2 screws were missing for the cleat assembly
The cleats delivered are thicker and the screws provided are 13.5 mm instead of 10.0 mm ( from Look). If ever SQlab could ship me the missing screws (13.5mm) that would be great.
Great product for larger riders.
Great service.

Date of experience: August 23, 2024

The handlebars are excellent. Not too heavy, not too light. I bought it for the increased angle for the back sweep (12 degrees, not the 8-9 found on other bars. Consistent with recommendations by SQLab, I could have gone wih 16 degrees, but for now, the 12 degrees was a significant improvement, largely eliminated wrist pain after long rides. The increased vertical flexibiility of this model was not a problem, but I have only 30 miles on the bars to far, so I haven't noticed a big difference on that.

Date of experience: August 06, 2024

Comfortable saddle so far. Changing a saddle takes time to adjust. Acclimating to it and all good so far.

Date of experience: September 12, 2024

SQ labs saddles are great! Lots of options. The saddle measurement packet is very helpful, definitely recommend ordering one before buying a saddle, 1 cm of saddle width does make a difference.

Date of experience: August 03, 2024

I ordered your fit kit. It was helpful and now I own a 612 saddle. I love the saddle. It is mush more comfortable than the Selle Strados saddle it replaced!

Date of experience: July 24, 2024

The 611 saddle is exceptionally good. It's comfortable, there is no troublesome pressure for men like me. SQLab makes amazing ergonomic performance-related products that are easy to love with and enjoy.

Date of experience: July 01, 2024

I ordered the Handlebar 302 Sport 2.0 - 31.8 to see if it would address the wrist pain I had with my factory handlebars.
Delivery was fast, the handlebar is VERY well made, and my wrists didn't hurt after using it! YAY! I'm a very satisfied customer!

Date of experience: August 03, 2024

Shipping was fast, Instructions for use were easy to understand, results were good, after I understood what was going on.
Attempting to find a seat/saddle for the better half now.

Date of experience: June 14, 2024

This is the only bicycle seat I've tried that actually relieves the pain in my tail bone as advertised. Its a great seat, well made and delivered quickly. Highly recommend this seat.

Date of experience: June 26, 2024

Before actually ordering a SQlab saddle, I went online to your site to ask some questions as to the best saddle model suited to my physical situation. Your customer rep responded quickly, clearly, and fully to my questions and concerns. Her responses enabled me to put in my order without any hesitation. And for the record, I am very pleased with the saddle model I purchased.

Date of experience: May 16, 2024

I've tried numerous saddles in the past. The SQ lab saddle has been the most comfortable to date. 20 plus rides so far and no complaints.

Date of experience: July 07, 2024

Crash replacement for my 60EX saddle after one of the rails snapped. Apparently it was outside the warranty period but SQlab honored my replacement with 50% off a new saddle. I’m very grateful. Good customer service!

Date of experience: May 29, 2024

This order seemed to be processed faster although there was a delay with FedEx which isn't your fault.

Date of experience: August 02, 2024