SoFi Reviews

8,746  Excellent
TrustScore 4.5 out of 5

4.5

In the Financial Institution category

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Rated 5 out of 5 stars

Lightening fast loan process!

SoFi’s loan process was lightening fast and like no other. I applied and received my funds the very next day and couldn’t be happier with the affordable rates and terms offered. Their smooth, seamless, and speedy process meant less fuss and headache contrary to what I’ve experienced with some other lenders. Since consolidating my debts with SoFi my credit score has quickly jumped up and I couldn’t be happier with one affordable monthly payment vs. several high interest rate payments. Thanks again SoFi!

Date of experience: August 27, 2024


Rated 5 out of 5 stars

SoFi is a Bank for Loans

It was a super easy application to apply for, but most importantly they approved my request. Excellent customer service!!! SoFi is a Great Bank!!

Date of experience: August 30, 2024


Rated 5 out of 5 stars

Personal information Legal name Kanagalingam Rekan Date of birth 03/11/1982 SSN *** **-0444 Citizenship status Non-permanent resident alien Sri Lanka Address details Edit C Primary address 105 BEAMAN BRK BLOOMFIELD CT 06002-4003

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Date of experience: September 06, 2024


Rated 5 out of 5 stars

Smooth transaction

I guess I never expected it to be such an easy, smooth process, and a pretty good rate considering others I looked into, lot of them are more loan shark rates, but yeah so-fi is you want to deal with.

Date of experience: August 21, 2024


Rated 5 out of 5 stars

Painless

SoFi has made the process of taking a personal loan fast and easy. I knew within seconds if I had qualified for the amount I was asking for. No unnecessary questions needed to be answered. Straightforward. Exactly how I like it.

Date of experience: September 06, 2024


Rated 4 out of 5 stars

Very happy but....

I am very happy with my account at sofi. I love every single part with one exception... I hate having to pay five bucks to deposit cash into my account! Frankly, I just can't afford to deposit cash! I am considering moving to another bank because they do not charge to make deposits.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Simple quick and easy SoFi Loan

The process was simple quick and easy. To top it off it did not ask a lot of invasive personal information that had no impact on ones ability to repay a loan. I definitely will be recommending Sofi to friends and family

Date of experience: August 29, 2024


Rated 4 out of 5 stars

Quick and Responsive

I had a bit of trouble uploading documents to the website. A call to customer service and they helped to walk me through getting the documents uploaded and verified they had received all the necessary information. The wait time for approval was short. The only reason for the 4 star is because of the difficulty with the upload.

Date of experience: August 15, 2024


Rated 5 out of 5 stars

This is a great company

This is a great company. This is the third time I have used them. It is so easy. You get your money fast. I would recommend them to my family and friends!!

Date of experience: September 02, 2024


Rated 1 out of 5 stars

Avoid SoFi!

I applied for a simple personal loan and was pre approved. However, SoFi did a hard pull on my credit during the application BEFORE the ‘verifying my income’ section. There wasn’t a spot to put all of my sources of income , so I put my main source and then uploaded proof of all 3, then they took 5 DAYS to look over my paystub and benefit letters. After all that, I was denied .. my credit score in excellent and have no late payments.

This company is trash. I got approved for the same loan by another company the SAME DAY. Don’t waste your time with these people.

Date of experience: September 09, 2024


Rated 1 out of 5 stars

I am extremely dissatisfied with the…

I am extremely dissatisfied with the level of customer service I have received from SoFi. It is simply unacceptable that your representatives are unable to assist with even the most basic requests, such as providing a simple reference letter. I have wasted countless hours trying to resolve this issue, only to be met with incompetence and indifference.

It is clear that SoFi does not value its customers or their time. As a result, I will be taking my business elsewhere. I strongly advise anyone considering SoFi to think twice. There are plenty of other banks out there that actually care about their customers.

Date of experience: September 12, 2024


Rated 3 out of 5 stars

Interest rate is too high

Interest rate is too high. I'm glad to have the loan to consolidate but need to look into another lender with a much lower rate, soon.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

The whole process was easy

The whole process was easy. I get super uptight about running credit, but I felt at ease during this whole process. Multiple opportunities to reduce the interest rate too! The app is helpful with lots of information to keep an eye on your credit as well as opportunities for financing in the future.

Date of experience: August 21, 2024


Rated 5 out of 5 stars

Quick process

Quick process, fast funding, and reasonable rates. The rates could be a bit better, though.

Date of experience: August 15, 2024


Rated 5 out of 5 stars

Mateo of Florida

Mateo, the financial advisor who assisted me during the loan procurement process, was very friendly and professional. One of the easiest processes in decreasing debt. TY
Tracy S. Bracken

Date of experience: August 07, 2024