3,898 total
Package is missing. Incorrect ship date provided. It changed at last minute. Says delivered but I have no parcel and no help with this issue. 75 euro spent with nothing to show. Emails communication started off good but now silence from Skims for many days.
Date of experience: September 06, 2024
I ordered for a friend in Thailand.
amount 2500THB.
Website said NO taxes extra.
Only shipping costs.
After I gave my creditcard data and paid, there was 540THB Tax and 930THB "duties". Finally more than 50% morexthan the item pricecplus delivery! Unbelievable.
Noo indication before payment!
This is cheap criminal behavior!
Big warning dont buy there!!!
Date of experience: September 11, 2024
Easy to navigate website from browsing to checkout, great selection of items with accurate description and videos to elaborate fabric or fit. provides shipping updates till package reaches the door. wish they accepted PayPal as payment option.
Date of experience: September 07, 2024
Gone HUGELY downhill. I received an email saying my second order from them had shipped on 31st August, but days passed and the tracking showed it hadn’t actually been posted yet. I emailed customer services after a week and they gaslit me, saying it had been shipped, I just needed to wait for the tracking to update. Finally, 10 days after I was told it was shipped, the tracking updated to say it was shipped that day (September 9th). I emailed customer services to ask why I was told it was shipped 10 days before they actually sent it, and they are ignoring all emails now. They just seem so shady and dishonest, so I cannot recommend them to anyone, and certainly won’t be placing another order. It’s now well over 2 weeks since I ordered my dress and it’s nowhere to be seen.
Date of experience: August 30, 2024
I love the app. I'm losing weight so it's fast and easy to buy replacement items, plus I find new things as I'm doing it.
Now I feel bad for previously returning things that were too small. Had I kept them, I would be wearing them now. Great return process btw
Date of experience: September 04, 2024
Walking into the SKIMS store, I was immediately greeted by the clean, minimalist design that reflects the brand’s aesthetic. The layout made it easy to navigate through the various collections, with clear signage and organized sections that allowed me to quickly find the items I was looking for. The staff was friendly and knowledgeable, offering helpful suggestions on fit and sizing without being overbearing. I appreciated their attention to detail, even pointing out which fabrics would suit different occasions.
Trying on the pieces in the spacious, well-lit fitting rooms was a breeze. The mirrors were flattering, and the comfortable ambiance made the process enjoyable. Each item felt luxurious yet practical, and the variety of sizes and shades made it easy to find my perfect match. I left the store feeling confident and satisfied with my purchases, excited to incorporate SKIMS into my wardrobe.
Date of experience: September 07, 2024
I can’t get enough of the skims long lounge dresses. I’m 5’9 and I struggle getting maxi dresses as they’re more of a midi on me. There are lots of pretenders out there but the fit, length and stretch of skims is unbeatable. I couldn’t believe there was a £30 discount recently and so I picked up a black replacement and a newer colour, sea green. Delivery is super fast especially as m ordering from the UK.
Date of experience: September 02, 2024
Really fast and reliable delivery. Items are very flattering (skims dress in black and off the shoulder top). I find Skims is sometimes hit or miss when it comes to quality. But I find that the most popular items are usually worth the money, even more so if you can get them on sale.
Date of experience: September 03, 2024
As other uk shoppers have stated, returning is impossible. I'm still waiting for a returns label 1 week on. Luckily paid through PayPal so I'm trying to utilise the buyers protection but not sure how that will go.
I would never shop here again and would strongly recommend that you avoid skims and use well known trusted brand instead.
The bras really aren't even that great, hence why I'm returning them
Date of experience: September 01, 2024
I bought the strapless version of the Skims shapewear, which arrived a lot quicker than expected (within a couple of days!) When it arrived, it looked so tiny, I was worried it wouldn't fit, but it did and really works to keep me looking snatched without being uncomfortable.
Date of experience: August 30, 2024
Ordering was extremely easy and shipping was unbelievably fast. Skims has been by far my favorite brand to shop online.
Date of experience: September 06, 2024
The shipping is usually so quick and I LOVE my pajamas. I’m definitely going to order more soon.
Date of experience: September 06, 2024
I've been ordering form skims since March 2020. The quality of the garments are amazing and the hold up to the test of time. I must say that I have never had a problem with delivery times, packaging and returns. If there has been a hiccup customer service has always reached out and informed me what's going on, and that's why I'm a returning customer. However I am disappointed that the SKIMS app is not
available for international clients, and the so called early access has been taken away, hence the 4 star review.
Date of experience: July 18, 2024
Ease in ordering: skims delivers
Modern
Sleek comfort complimentary to
A
Woman’s
Figure. Timely
Delivery.
I like reward of
Free delivery at
Onyx
Level.
Date of experience: September 02, 2024
The website is easy to navigate, the quality of the product is outstanding and the shipping time frame is ok.
Date of experience: September 07, 2024
The dress fit like a glove, it was so comfortable and flattering. The two bras I ordered were perfect. Fast shipping no complaints:)
Date of experience: September 04, 2024
Always love skims products. Pajama pants and socks are both excellent quality
Date of experience: September 06, 2024
As a frequent customer, I was disappointed with my recent purchase of the Outdoor Woven Pant. The pants arrived with a noticeable, unremovable stain, which was unacceptable given the $50 price tag. Contacting customer service was equally frustrating - they initially offered only a 15% refund, which felt inadequate. Eventually, they increased it to 25%, but by then, the entire experience had left a sour taste in my mouth. The stain remains a glaring issue, and I'm reluctant to wear the pants. Unfortunately, their poor handling of this situation reflects poorly on their overall customer service, and I've since learned they have a reputation for treating faulty products in this manner.
Date of experience: September 01, 2024
10/10 comfort and such fast shipping. I have found nothing close to the boyfriend tee and I will repurchase as long as they keep selling them. This is my second purchase of the boyfriend set (tee & boxers). The boxers don't hold up as long or as well as the tee but they're both the most comfortable clothes to lounge and sleep. Wish the price wasn't so steep because I haven't found they last longer than 6 months sadly but I do wear them constantly!
Date of experience: August 19, 2024
The bras were shipped quickly, they fit better than imagined, and they were packaged with care. Such detail was thought of with every step. I’m very happy with this purchase.
Date of experience: September 05, 2024
