sixthreezero Reviews

8,497  Great
TrustScore 4 out of 5

4.2

In the Bicycle Store category

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Rated 4 out of 5 stars

I can't use it on my trike, but it looks like a nice seat!

Well it is extra extra large it is super comfy and it has the backrest support which is awesome. It's exactly what I was promised! The only reason I didn't give 5 stars is because its someone difficult for me to use if I have a passenger sitting in the rickshaw. If it's a small person sitting in the back there's no problem, but if it's a bigger person it's hard for them to squeeze between the seat and the rails on the rickshaw.

Date of experience: May 01, 2024


Rated 5 out of 5 stars

Amazing bike

Amazing bike! Arrived timely, packed very well in a flat box, was medium easy to self assemble (I'm not a pro, so it took me a little while, but I did it all by myself which speaks to the ease of construction). The bike rides soooooo well - love it a lot!

Date of experience: September 11, 2024


Rated 5 out of 5 stars

Great Cruiser Bike

I was gifted this bike a year ago, and it is still in excellent condition and has been a great way for me to get exercise. The person who purchased this bike for me is a life-long bike rider and did a lot of research into finding me the top-tier women's cruiser. I attest to the opinion of many, that this bike is a breeze to ride (however was a learning curve for me with the reverse-pedal braking system!)
I recommend this bike for those who want a casual and smooth ride around the neighborhood!!

Date of experience: August 31, 2024


Rated 5 out of 5 stars

I Love my EVRYjourney 7 speed steel and the folks at 630

I Love my EVRYjourney 7 speed steel, my second sixthreezero bike. Unfortunately thieves recently got both front and rear wheels, leaving me bikeless, angry, and depressed. Having stewed on this too long I reached out hoping to rebuild.The response was so quick and heartfelt I was blown away. Emil went above and beyond to get me riding again and restoring my faith in humanity. Thank-you so much for your spirit of community and for all the rides to come.

Date of experience: August 19, 2024


Rated 5 out of 5 stars

8/14/24-I researched Trike companies…

8/14/24-I researched Trike companies most of 2023. In march of 2024, I found SIXTHREEZERO.COM, and that's when my journey began. This company's customer support system, attention to detail, outstanding follow up and follow through, is second to none. My support person is Marry and she was with me from day one in March. Once I decided to purchase the trike she stuck with me up to and after delivery. The online information explains the product line of bikes and trikes and several videos explaining the features, done by the owner, Dustin. Your search is over, as the saying goes "YOUR IN GOOD HANDS"

Date of experience: August 14, 2024


Rated 5 out of 5 stars

EVRYjourney Rickshaw E-Trike

I purchased the EVRYjourney rickshaw ETrike. My adult daughter has special needs and this has given our family the opportunity to go on bike rides again. She loves it! This trike is awesome. Smooth ride, great design, comfy seats, and the storage bin under the bench seat is super convenient for taking her Go-bag with us on our rides. I had noticed some noise that I wasn't comfortable with so I reached out to the company and they were more than helpful with coming up with a solution. They told me to get it checked out by a local bike shop (we had a nearby mobile bike service company come out being the bike is heavy and too large to get it somewhere) and they would reimburse me. That solution worked very well. The communication has been excellent. I highly recommend this trike and SixThreeZero!

Date of experience: August 15, 2024


Rated 1 out of 5 stars

BUYER BEWARE!!!

BUYER BEWARE!!!! This brand new bike left me stranded on the side of the road. My Sixthreezero Bicycle Co. bike was charged 24 hours. The battery was full and it just died on me from Deadwood to Lead. I literally just got this bike. The battery had a full charge, the screen, before it died, indicated a full charge. I had to find someone to come get me and the bike! It was hot, a very bust road and up hill. There's no assembly instructions, no operating instructions. I was told "just watch the videos" but those aren't really complete. I was also told via email (2 inquiries because they never responded to my first) the basket came with the bike. It wasn't included. When I called, they said I had to purchase it separately. Obviously this company has poor response times. I've called, DMd, emailed, posted to Facebook and nothing. No response. I guess the holiday weekend is more important.

Date of experience: August 30, 2024


Rated 1 out of 5 stars

Looks good. Cheap and undependable.

"Check engine" icon hours after it came outta the box. Electric throttle doesn't work. Took it to a bike shop, they said that "sixthreezero" makes "good looking bikes that don't work". Should have done more research before I spent so much money.

Date of experience: September 01, 2024


Rated 5 out of 5 stars

Good Deal, Smooth Ride

I got a good deal on the bike ("Around the Block" 7 speed), during one of their sales. It came pretty quickly, and I managed to put it together without any real difficulty. I'm in my 70s, so that was a good thing. But most of all, it's a nice ride. I like that I can ride it sitting upright, which is much easier on my back, and the seat is pretty cushy, another plus. We use it on the streets around the house, running errands or just enjoying a bicycle ride.

Date of experience: October 25, 2023


Rated 5 out of 5 stars

I absolutely love my bike

I absolutely love my bike! The purchasing process was extremely easily and the bike arrived within five business days. With a little assistance from my husband, I was able to complete the assembly. It has a very smooth ride with all gears changing with one click as described in the instructions and brakes functioning accordingly. I can't wait to go camping and try it out!!

Date of experience: July 23, 2024


Rated 5 out of 5 stars

Great company

Great company! The people, product and service are just great.
I received my Elec. Trike Rickshaw all the way to the East Coast in 1 week, put it together in 3 hours while the battery was charging, and have just loved it ever since.
My wife and I are both 70 and really enjoy exploring the neighborhood with our Rickshaw Trike, and especially not having to worry about peddling up hills with the pedal assist.
This Bike is just awesome!

Date of experience: August 01, 2024


Rated 1 out of 5 stars

Beware

I honestly wish I could give zero. I was initially really excited about this bike. It was my first real purchase for me, but my excitement quickly faded with all the issues. Firstly I ordered several things the bike, helmet, bag, bell, seat and water bottle.

The water bottle came with a huge dent on the bottom and every time I asked for a new one they would recommend I keep the dented one and get a partial refund. I finally asked for a refund and asked where to send the bottle and they asked me to donate it. Still not the resolution I hoped for.

Next my bikes inner tube for the front tire was popped. So that took a couple weeks to get in.

The brakes didn’t seem super intuitive and were just plane hard to figure out. We did partially but a bike shop was able to help more. I will note even the bike shop couldn’t fully keep the pads from shaving the white part of the wheel.

The front metal fender also always mid-ride starts hitting the tire and you have to tap it so that it stops grinding it.

I was riding out my first time and the brakes started auto working. This was pretty scary since I was a couple miles from home and the bike out of no where started brake checking me. I took the bike to another shop and they said the bar holding the front wheel was stripped and the bearings were blown. They said it looked like a factory issues since it’s impossible for it to happen on a new bike.

Got that fixed and was riding again up a sight incline (again a couple miles from the house) when a gear broke. This happened so randomly and it really could have had a damaging ending for me. I was thrown forward from the bike and slide to my stop. The gear no longer works and makes a really loud sound when you click to it.

I have reached out to customer support countless times to rectify the issue and they are not the most helpful. I found on the six three zero website the ability to get a refund within a year of purchase. Apparently that is a lie so beware.


At this point I feel like this bike is eventually going to cause me serious bodily harm. I have only ever ridden it on streets but I don’t even feel like that is safe anymore.



Date of experience: August 29, 2024


Rated 5 out of 5 stars

I had to return the bike

My circumstances changed quickly, and I needed to reject the package. That could be an excruciating process.
While I did need to be prayerfully patient and persistent because I was not their only customer at the time :-) I am very happy with the outcome and the process!


Thank you Miss Marry be blessed❤️

Date of experience: July 17, 2024


Rated 5 out of 5 stars

Beautiful and Comfy Ride

I just got my recently ordered EVRYjourney steel 26" bike. I enjoyed all of the listed information online detailing everything about the bike. It made me feel confident in ordering a product knowing that it would make a good fit for me. The bike came with manageable instructions, albeit not an altogether easy assembly. Once assembled, the bike glides like a dream. The seat is very comfortable. I chose the mint green color which seems a bit darker than the online pictures, but still a beautiful shade of mint (more of a dark spearmint). The handles are fairly wide but comfortably spaced. I am thrilled with the purchase!

Date of experience: July 02, 2024


Rated 5 out of 5 stars

Comfortable and smooth ride

I am pleased with the ride quality of this cruiser. The wheels are chunky enough to absorb most concrete road bumps, allowing you to have a smooth and comfortable ride. The seat is oversized with wide support, so its perfect for short distance cycling. The bike arrived mostly assembled, so you'll only need to perform minimal, basic assembly that one person can do.

Date of experience: June 29, 2024


Rated 3 out of 5 stars

Great Bike - Lousy Documentation

Great bike - After it was finally put together. I bought the ebike with internal battery which is new. The documentation was for an older bike. And the documentation for the electronics was completely useless. Recommend buying the bike if you are a degreed engineer.

Date of experience: August 19, 2024


Rated 5 out of 5 stars

Review

I was sent a new controller and new battery and charger free of charge. Both Emil and Marry were incredibly helpful in resolving my issue and very apologetic for any wait times, which were frustrating but out of their control. They both helped get my bike in good working order again!

Date of experience: July 08, 2024


Rated 5 out of 5 stars

The bike is perfect for my wife

The bike is perfect for my wife. Assembly was easy . We had a pinch back brake cable in shipping but support quickly order a replacement for us! She likes the style and color and the easy riding position.

Date of experience: July 22, 2024


Rated 5 out of 5 stars

Pros:

Pros:
🌟 Comfortable riding experience
🌟 Stylish design turns heads
🌟 Versatile for various terrains
🌟 Quality build ensures durability
🌟 Easy assembly for hassle-free setup

Cons:
🚫 Slightly heavy for some users

The sixthreezero EVRYjourney Women's Beach Cruiser Bike has revolutionized my cycling experience! From its plush seat to its smooth ride, every journey feels like a leisurely adventure. Whether I'm cruising along the beach or navigating city streets, this bike handles with grace and style. The assembly was a breeze, and the durability ensures years of enjoyable rides. While it may be a tad heavy for some, the comfort and quality far outweigh any minor drawbacks. If you're seeking a reliable and chic cruiser, look no further than the EVRYjourney! 🚲💫

Date of experience: May 01, 2024