MICAS Reviews

2,558  Great
TrustScore 4 out of 5

4.1

In the Women's Clothing Store category

Write a review

Company activitySee all

Reviews4.1

2,558 total


Sort:


Rated 3 out of 5 stars

They have a lot of variety however…

They have a lot of variety however Delivery took longer than expected, I had to follow up several times to get an update. PLEASE update your app to get ride of the reason why we can’t add items on the “wish to like” and not only have the car option as people don’t always want to buy everything the same day.

Date of experience: June 01, 2024

Advertisement

Rated 4 out of 5 stars

great quality and fast shipping

great quality and fast shipping. I ordered from Micas for a birthday dinner and even though it was delivered late (due to USPS not them), I was able to wear it a separate event. I got a lot of compliments and would definitely reorder from them.

Date of experience: July 02, 2024


Rated 5 out of 5 stars

I placed an order for my 29th birthday…

I placed an order for my 29th birthday and I was thoroughly impressed with the shipping speed. I was concerned about it being delivered on time but it was actually shipped two days early so it arrived two days before my trip. I loved both of the dresses and I am complimented whenever I wear them.

Date of experience: January 12, 2024


Rated 5 out of 5 stars

Happy, returning customer

My shopping experience was great as each item was well-detailed in its description and sizing information. Reviews of items were helpful and placing the order was easy from my phone. My shipment arrived on time and I was satisfied with each item. I'd shop here again!

Date of experience: May 05, 2024

Advertisement

Rated 5 out of 5 stars

Love love love Micas!

I loved all of the pieces I ordered from Micas! Everything was unique and stylish. I do recommend taking your measurements prior to ordering to ensure everything fits. Also, be mindful of the shipping times!

Date of experience: June 30, 2024


Rated 3 out of 5 stars

Delivery time is not within logistics…

Delivery time is not within logistics standards. Need to add smaller sizes for women clothes, ie 2,4 .

Date of experience: September 14, 2024

Reply from MICAS

Hi Hudson, thank you for your feedback. According to our shipping policy, standard shipping takes around 8-12 business days to arrive once shipped. Upon checking, your order was shipped on July 5th and delivered on the 18th, which is within the time frame. Thank you for your understanding! We will share your feedback with our team to add more smaller sizes in the future and please stay tuned! If you have any other questions, feel free to email us at support@shopmicas.com and we're here to help!


Rated 4 out of 5 stars

The quality is soft

The quality is soft, and I like the special print. However, I didn't realize it was an international store, so the shipping took a little longer.

Date of experience: August 14, 2024


Rated 5 out of 5 stars

First Experience Shopping @MICAS

Ordered two dresses from MICAS for a summer vacay and they both fit true to size. This was my first time ever shopping at MICAS. Got so many compliments. The colors, red and orange looked just like what’s on the site. Only thing is the shipping did take some time. Wish it came earlier but overall, had a great experience,

Date of experience: July 05, 2024

Advertisement

Rated 1 out of 5 stars

Please guys don't buy from this store

Please guys don't buy from this store, very poor customer satisfaction, to be honest I'm not sure if they are legit.
My order is already a month since I purchased it and I paid for fast delivery which would take 5-7 working days to be delivered to the UK according to their page, and nothing has been received until today.

And my order shipping status is unavailable on the app this is very frustrating

I sent an email to them and it was ignored, this business is a scam
guys don't buy anything from them…

Date of experience: September 07, 2024

Reply from MICAS

Dear Valued Customer,

We apologize for any inconvenience caused.

We just received your email today and already responded. Please check your inbox as well as the junk/spam folder. Kindly note that due to current volumes, our email responses may take up to 24 hours.

Regarding shipping, we apologize for the delays our warehouse is experiencing during the sales season. Your package is now en route and is expected to be delivered within the next 4-5 business days. For more detailed tracking information, please refer to the email we sent.

We look forward to providing you with a more enjoyable shopping experience in the future.

Best regards


Rated 4 out of 5 stars

I’m a fan!

I’ve purchased from Micas twice now and I’ve been happy with all of my purchases. The two satin dresses I purchased are my favorites! The items are high quality, affordable with plenty of super cute options.
They also have an app which makes the shopping experience even better (you also get a discount upon downloading the app).

Date of experience: August 21, 2024

Advertisement

Rated 5 out of 5 stars

My new favorite website

It was my first time shopping on Micas and I immediately fell in love with the products. I added so many items to my favorites. When I received my order the fit was perfect for all my items. They looked just like the photos which is a big deal for me. What you see is what you get. The clothing as well, is not your everyday style. I constantly get asked “where i shop “ I just Love Micas

Date of experience: July 24, 2024


Rated 5 out of 5 stars

Buy it! Don’t hesitate.

I discovered Micas for the first time on instagram and is as a beautiful emerald green dress that i thought would be perfect for my birthday. I was very correct 🤗. My dress was very flattering, it was exactly what i hoped for. I would say, there should be a better way to package the dress so the decorative material lays right when it’s taken out of the bag. Other than that 10/10.

Date of experience: September 08, 2024

Advertisement

Rated 2 out of 5 stars

A disappointment!!

A dissapointment! I will not be shopping again. Placed an order over a week ago and realized there have been no updates to my tracking. I had to email support to find out an item was out of stock. They haven't provided any updates on the rest of my items and when they will be shipped. I emailed them for the third time with no response and am even asking where my order is in the comment section of their Instagram profile. I want my items shipped or my money back!

Date of experience: September 05, 2024

Reply from MICAS

Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to re-stock them ASAP. However, we failed to find the email by your name and email address shown in Trustpilot. To assist you further, we kindly request you to send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We will share your feedback with our team to improve our service overall in the future! Thank you for your time and patience.


Rated 1 out of 5 stars

I had a bad experience with my first…

I had a bad experience with my first time order at mica’s my order took 4 weeks to be delivered, the hardest part was when I received the order, one of my items was broken

Date of experience: August 28, 2024

Reply from MICAS

Dear valued customer, we're sorry to hear that your purchase was not up to your expectations. According to our shipping policy, the order will be delivered in 8-12 business days in standard shipping once shipped. Our products are quality-checked. If you find something wrong with them, please don't hesitate to email us at support@shopmicas.com with some photos. Our dedicated customer care team will help you resolve the issue asap! Don't worry, we're always here for you!