45,376 total
Product was what I was looking for. Advertised as prestine condition at it was that exactly. Product looks brand new. No signs of use, wear or tear or discoloration. Shipping and delivery were faster than expected and a great improvement from when I orderd a smart phone in December last year. Will not hesitate to buy from again or recommend to others.
Date of experience: September 10, 2024
Reply from Reebelo
Thank you :)
This time round I ordered a phone for my niece, because I had ordered mine from here about 2 years ago and its still goijg strong. The delivery date was much earlier than expected, 6 days to be exact. Phone condition was definitely excellent. Awesome service Reebelo.
Date of experience: September 15, 2024
Reply from Reebelo
Thank you :)
I got an iPhone XR from Reebelo and it was a great experience overall. The delivery was super fast, and the phone was in such great condition! The battery health was almost 100% and the phone had no visible scratches. It looked brand new almost. I’ll definitely recommend Reebelo!
Date of experience: September 15, 2024
Reply from Reebelo
Thank you :)
Checkout process was extremely buggy and took me several days to successfully get through, and even then not with everything I would have otherwise purchased. After that everything ran smoothly, phone arrived, good condition, all fine.
Date of experience: September 15, 2024
Reply from Reebelo
Hi Nx,
Thank you for your feedback. We apologize for the issues you experienced with the checkout process. We understand how frustrating this must have been and are working to improve the experience to prevent such difficulties in the future.
We are glad to hear that everything else went smoothly and that you are satisfied with the condition of your phone. Your feedback helps us enhance our services, and we appreciate your patience throughout the process.
If you have any further questions or need assistance, please don’t hesitate to contact our customer support team at support@reebelo.com.au. We are here to help!
Your Reebelo Team
I have used Reebelo for some time now and find them to be prompt and accurate with their products. This time however the iPhone 12. Had an unknown part error in relation to the display which I later found out while it should not affect the phone is due to non genuine Apple parts being used to refurbish the phone. The use of non genuine parts has ever been disclosed before and in my opinion will affect the resale value of the phone. Reebelo assured me that their warranty still applies but again I was a little surprised that they use tem
Date of experience: September 15, 2024
Reply from Reebelo
Hi Chas,
Thank you for your feedback. We take product quality seriously and regret that the device you received did not meet your expectations.
Regarding your concern about the non genuine parts, we would like to clarify that our refurbished devices may undergo repairs to ensure they work as intended. These repairs may use components from other manufacturers or similar model phones. Any Apple devices that have gone through repairs may display such a message on the phone, but it should not affect the device's functionality. This information is also accessible on our FAQ page on our website.
Rest assured, we provide a 1-year warranty for any device purchased from us. If you encounter any issue with the device within this period, please reach out to us at support@reebelo.com.au, and we will assist you with free repair or replacement under warranty.
Your Reebelo Team
I purchased an iPhone. It took a lot of time trying different combinations of color, memory size, and condition between excellent and premium to find the best price for those combinations. Also I did not get the color I ordered but that is not a deal breaker
Date of experience: September 08, 2024
Reply from Reebelo
Hi John,
Thank you for your feedback. We are glad to hear that you found the right combination for your iPhone, though we apologize for the issue with the color. We understand how important it is to receive the exact product you ordered, and we would like to make it right.
Please reach out to our customer support team at support@reebelo.com so we can assist you with a suitable solution to address the color issue.
Your Reebelo Team
I was definitely hesitant to purchase from this site but took a chance and I’m extremely satisfied with my purchase so far. I purchased this MacBook for my daughter for school. It was between this and a new lower end computer (both under $300.) The specs of this MacBook surpass the computer I was looking at and it arrived in absolutely beautiful condition even though it stated “acceptable.”
Date of experience: September 14, 2024
Reply from Reebelo
Thank you :)
Very easy to order and the delivery was super fast. Set up was no problem except with one App. My only issue was battery % was down to 82% and since I upgraded to an ‘Excellent’ condition phone I was thinking it would have a better battery percentage. Not much higher than the phone I replaced that warned it was a critically degraded.
Date of experience: September 14, 2024
Reply from Reebelo
Thank you :)
Being a first time customer, I was not sure at once about the service. I must tell, the whole online shopping experience was smooth. I did receive the items ordered in a timely fashion. Great service!
Date of experience: September 14, 2024
Reply from Reebelo
Thank you :)
I was impressed with how quickly I received my order, it literally arrived in less than 48hrs..super professional with communication keeping me in the informed about my order from when it left to when it arrived. Thank you!
Date of experience: September 15, 2024
Reply from Reebelo
Thank you :)
Quick delivery and delivered in great condition. It was an acceptable product with minor scratches on the back of the laptop. However, the battery health was a little bit low (84%) otherwise it is a great purchase!
Date of experience: September 14, 2024
Reply from Reebelo
Thank you :)
The price was amazing for this macbook, the condition for it was perfect, and im very impressed for the quick arrival!! Would recommend anyone looking for devices such as laptop and phones etc from here!!
Date of experience: September 14, 2024
Reply from Reebelo
Thank you :)
I ordered a 14 Pro in premium condition. It arrived 2 days later in perfect condition with 100% battery, no scratches or dents or any sign of wear. Very happy with my purchase.
Date of experience: September 11, 2024
Reply from Reebelo
Thank you :)
Very easy to order and the delivery was super fast. Set up was no problem except with one App. My only issue was battery % was down to 81% and since I upgraded to an ‘Excellent’ condition phone I was thinking it would have a better battery percentage. Not much higher than the phone I replaced that warned it was a critically degraded.
Date of experience: September 13, 2024
Reply from Reebelo
Thank you :)
Great products purchased a number of mobiles, watches & i-pads, some a couple of years ago working as well as the day we purchased.
Great service & delivery times, keep up the great service.
Date of experience: September 14, 2024
Reply from Reebelo
Thank you :)
Phone came within a couple of days of ordering and is in pretty much perfect condition. I chose premium quality and it was even better than i expected.
Date of experience: September 15, 2024
Reply from Reebelo
Thank you :)
The second part of my order arrived yesterday and it is a perfect match to my Samsung s22 ultra phone. Although the case arrived some 10 days after the phone, all is well and I love my new phone and case.
Date of experience: September 15, 2024
Reply from Reebelo
Thank you :)
My refurbished iPhone arrived and couldn’t be happier…. Just like brand new. Have never shopped Reebelo before but will again!
Date of experience: September 15, 2024
Reply from Reebelo
Thank you :)
The website was easy to navigate to choose the level of newness of the phone I wanted. It was amazing to see a really great selection of iPhone 13s in various conditions, colours, and levels of storage!!! The payment process was fast and secure. My phone came in about 4 days! It was covered in a new peel-off plastic layer on the screen. It looked amazing out of the box, very clean, as I imagined. The battery life is at 85% which is pretty good! I know if you want a replacement battery or a “premium” phone with a minimum of 90% battery life, you need to pay extra, which maybe I could have done in hindsight but I’ll worry about that another time. I love the packaging the phone came in, too. Really clean branding and brand identity. Was a very official box with text on the side reiterating Reebelo’s commitment to a circular economy! I’m am SUPER pleased with my purchased and will tell all of my friends about you guys!
Date of experience: September 11, 2024
Reply from Reebelo
Thank you :)
Phone arrived on time. Everything promised and more.
No visable scratches on screen or case. Battery charge capacity was 100%. Above advertised capacity
Date of experience: September 11, 2024
Reply from Reebelo
Thank you :)
