Stresful
It was easy to book the car rental for Cancun. I needed to change/amend the booking but it wouldn't allow me, instead I had to cancel it and book again. It was an easy process. Lots of options, prices are competitive.
A major deal breaker was that I chose to pay on the app for the car insurance, it was a good price and good coverage. When I arrived to the Car Rental company, turned out to be that the insurance that I bought on QEEQ was a third party and the Representative started saying that they would not recognize if anything would happen to the car, not even a minor microscopic mark, I would have to pay directly to them. If the car was stolen, I would have to pay them $30,000 USD directly, and on top of it, I have to pay a deposit of $2,500 USD. The representative asked me to take pictures of absolutely the entire car, to make a video as well, as if there was something different upon returning the car, I would have to pay for the repairs at that very moment. This put so much stress on my back and my vacations. Be super carful when booking on this page .
Date of experience: August 29, 2024