Puppies.com Reviews

1,041  Excellent
TrustScore 4.5 out of 5

4.7

In the Online Marketplace category

Write a review

Company activitySee all

Reviews4.7

1,041 total


Sort:


Rated 5 out of 5 stars

I want to personally thank Tawnya Smith…

I want to personally thank Tawnya Smith for finding us the perfect Jack Russell breed that we were looking for. She was very effective with communication and recommended the perfect family that had the breed we desperately wanted. I would definitely give them a 5 star rating. I’m forever thankful that she completed our little family.

Date of experience: September 10, 2024


Rated 5 out of 5 stars

Highly Suggest Puppies.com

Highly Suggest Puppies.com. Very easy site to search the breed I was seeking. Had good information for location and what breeders had included. I responded to the add and the breeder responded quickly. Thank you for an easy process and so my Wife and I have an Awesome new addition to our family!!!!

Date of experience: August 29, 2024


Rated 5 out of 5 stars

Greatly Satisfied

What made my experience great was the fact that Chelsea responded to all my questions promptly, and also provided photos of parents and siblings as well. Going through puppies.com made the experience feel a lot more safer and more reassuring by verifying seller’s/breeder’s numbers/email/ID. Along with how long they’ve a part of the website and community. Will definitely use in future to add to family!

Date of experience: August 17, 2024


Rated 5 out of 5 stars

Positive results!

Puppies.com made my search for a new companion effortless. I was able to find a couple of puppies for my consideration. And dealing with the breeder was a very positive experience.

Date of experience: August 30, 2024


Rated 4 out of 5 stars

50/50 you get through to the breeder

I found a lot of puppies I was interested in however only 50% of the owners ever reaponded. I ended up finding a great puppy but she wasn't on my first list. I don't blame the site per se.

Date of experience: August 29, 2024


Rated 5 out of 5 stars

Got a puppy from puppies com August…

Got a puppy from puppies com August 24th 2024 he was a happy health puppy I did not buy my puppy from breeder she was just a lady selling puppies of her two shih tzu that had babies that where her pets I was nervous at first considering I was driving 4 hrs away to get him she did ask for a deposit of 50.00 dollars which I felt was fair because if I was out 50 dollars that not much lost more in slots in Vegas with that I met her in a public place gave her cash for puppy and after that I took him to the vet for a check up and his first shot and got a clean bill of health he is literally the sweetest dog I have ever had this was my first experience and it was wonderful

Date of experience: August 24, 2024


Rated 1 out of 5 stars

Scammers paradise

I was talking to a scammer. Luckily I caught on and didn't go forward with it. (Fake, stolen photos, not a real dog.) I made a review saying so and it was immediately removed. I also reported the seller, but nothing was done. So buyer beware. Do NOT hand money over without personally seeing the dog!

Sad that they protect scammers.

Date of experience: August 11, 2024

Reply from Puppies.com

Hello,

It's unfortunate that you ran into a scammer on the site. We do have Buyer Tips and Report buttons on every listing to assist in having a safe transaction.

Please contact us at support@puppies.com so we can look into this account further and take action if necessary.

Puppies.com Support Team


Rated 5 out of 5 stars

Great for the sale of multiple puppies

I am a seller on puppies.com and I have made two sales in the span of two days with being on the app. I love that the website does not hide the sellers phone number or email address for buyers who would like to come off the app in a more expeditious manner. I also love that they save communication with you and buyers even after the puppy is sold so that you always have verification that the sale went smoothly. Overall, it has been an amazing experience and I thank puppies.com for the three day grace period before asking their customers for money. They are truly a website that helps sellers out especially ones like me who have a lot of puppies to sell!

Date of experience: July 20, 2024


Rated 5 out of 5 stars

The site was very easy to use and I had…

The site was very easy to use and I had a great response from the two breeders I chose. I ended up going with Ashley from New York and it was the best decision. Bree is a Cane Corso and is absolutely stunning and has an excellent disposition.

Date of experience: July 22, 2024


Rated 5 out of 5 stars

Puppies.com is great!

This website is wonderful! The specifications made it super easy to find my pup and get in touch with the breeder. I would definitely recommend this website to others who are looking for a furry friend :)

Date of experience: July 24, 2024


Rated 5 out of 5 stars

a great resource

The website was easy to navigate with a nice selection of dog breeds, locations and prices. Also, enjoyed being able to communicate directly with the puppy's seller... I found puppies.com to be a great resource and would use it again!

Date of experience: July 14, 2024


Rated 5 out of 5 stars

Very simple to use

Such an easy process! Sign up, contact the breeder and schedule a meet! This went very smooth and the breeder was great!! I got a quality pooch whom I absolutely love to pieces!!

Date of experience: August 13, 2024


Rated 5 out of 5 stars

The website was very user friendly

The website was very user friendly. I also liked the security, felt it was advantageous to the customer and most importantly the puppies. Love puppies.com and have told several friends and relatives about the website.

Date of experience: July 29, 2024


Rated 5 out of 5 stars

Great site

The site was straight forward and easy to use. I really liked that there wasn’t a bunch of ads and spam like other puppy sites. It felt more personal than the others I had browsed. I was so happy I found this one, and it led to a new puppy purchase. It was simple to navigate and communicate with breeders, browse pictures and set the breed and search radius. I would definitely recommend puppies.com to anyone looking for a new pup.

Date of experience: June 15, 2024


Rated 5 out of 5 stars

Great experience.

I bought a puppy yesterday from Danny Vickers and it was a great experience, he told me everything I needed to know.

Date of experience: August 11, 2024


Rated 4 out of 5 stars

When I paid for an ad booster it didn't…

When I paid for an ad booster it didn't help as it was expected. Plus, I do not understand how it work when you pay to boost your ads so everyone can see them on the main page for several days but they are not showing there. So, basically if you want to sell locally and do not have problems with shipping it is not a good option

Date of experience: July 08, 2024

Reply from Puppies.com

Hello,

We're sorry the boosting wasn't what you expected. Paying to boost a listing will only boost the ad in city and state searches, so if you search your city/state the listing will be shown before listings that are not boosted. The main search without a city/state added will have boosted listings in random order mixed with non-boosted listings.

We appreciate your feedback and it will be taken into consideration for future site improvements.

If you have additional questions please contact customer service at support@puppies.com.


Rated 5 out of 5 stars

Second Fantastic Experience!!!!!!

This is my second puppy using the site. Both WONDERFUL experiences. The site feels safe and trustworthy. Will definitely recommend and use again if needed. Thank you for making this sie reliable and user friendly. Especially the buyer tips!

Date of experience: April 04, 2024


Rated 5 out of 5 stars

Loved it!!

I was able to search in real time. There are so many scammers when it comes to finding a puppy. Out of 8 people I contacted, 6 were scammers. I was so glad to find puppies.com. you found out information about the breeders and the dogs

Date of experience: July 21, 2024