Power Meter City Reviews

3,157  Excellent
TrustScore 5 out of 5

4.9

In the Bike Accessories Store category

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Reviews4.9

3,157 total


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Rated 5 out of 5 stars

First power meter

I had some questions about power meter compatibility with my system and got a very fast and thorough reply. With the information I got I was able to order the correct meter and parts to be squared away. They were out of stock of the chainring I wanted and had to wait a week after I had the meter to install and use the one I had to order from another company, that just saying they were fast other company sorta slow. I got my first ride with it today and it worked perfectly.

Date of experience: September 06, 2024


Rated 5 out of 5 stars

Super happy with my new power meter and my Bike new look 👀 f

Very good response, costumer service very helpful and shipping super fast…😁
I email and ask them for the best deal and the one compatible with my bike and they recommended me the best my bike looks awesome

Date of experience: August 30, 2024

Reply from Power Meter City

Thank you so much for this amazing review, Art. Glad you liked your new power meter! We are here if there is anything else we can help you with! Ride safe!


Rated 5 out of 5 stars

Really wonderful customer service

Really wonderful customer service. Dave not only answered my questions quickly but made a how to video to help me order the right thing since I'm just learning. Additionally, they have a 30 day return should I somehow manage to still order the wrong things. 5/5, and I am a picky consumer so it means something.

Date of experience: September 06, 2024

Reply from Power Meter City

Thank you so much for this wonderful review, Emerson! Please let us know if there is anything else we can help you with!


Rated 5 out of 5 stars

Best Customer service and super fast shipping!

Customer service responed within 24 hours mark multiple times and very fast shipping! Good job guys!

Date of experience: September 08, 2024

Reply from Power Meter City

Thank you for this wonderful review, Jose. If there is anything else we can help you with, please let us know! Ride safe!


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Dave was really helpful and answered my questions really quick. Also fast delivery,will be back for sure for more components.

Date of experience: September 05, 2024

Reply from Power Meter City

Thank you, Emmanuel! We hope you will continue to enjoy your new power meter. Ride safe!


Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Spoke with Dave regarding which correct size of crankset would work. He was friendly and helped me immediately solve sizing issue. I will 100% recommend and order from them in the future. Great job!

Date of experience: August 31, 2024

Reply from Power Meter City

Thank you so much for this amazing, Kriss. It was a pleasure doing business with you too. Please let us know if there is anything else we can help you with!


Rated 5 out of 5 stars

The SRM power meter handlebar mount…

The SRM power meter handlebar mount arrived lightening fast and boxed in mint condition.
Thank you very much and God bless you

Date of experience: September 07, 2024

Reply from Power Meter City

Thank you! We hope you will continue to enjoy your new power meter. Ride safe!


Rated 5 out of 5 stars

Great experience, fast shipping

I was very pleased to find the product I was looking for on their website, a set of replacement bearings for my Assioma power pedals. I'm happy with the whole process, fast shipping and I received the bearings within a few days.
The only alternative would have been to purchase from the manufacturer overseas with considerably higher shipping fees and delays.

Date of experience: September 01, 2024

Reply from Power Meter City

Thank you so much, Attila. We really appreciate this! We are here if there is anything else we can help you with! Ride safe!


Rated 5 out of 5 stars

The Sigeyi is my second purchase from PMCity

The Sigeyi is my second PM purchase from PMCity. First was a P2M NGeco.
Both times my pre purchase questions were answered positively and knowledgeably. Both times the units were pre assembled as much as possible which made installation on my end easy.

Date of experience: August 29, 2024

Reply from Power Meter City

Thank you so much, Michael. We appreciate this! We are here if there is anything else we can help you with! Ride safe!


Rated 5 out of 5 stars

super customer service

had a little issue with the power meter pedals that I ordered
it was no fault of power meter city
the manufacture forgot a small bolt
got in touch with customer service
had a quick response back and a couple emails later we figured what I needed and they got it out to me quickly
easy company to deal with

Date of experience: August 30, 2024

Reply from Power Meter City

Thank you so much, David. We really appreciate this! We are here if there is anything else we can help you with! Ride safe!


Rated 5 out of 5 stars

Astonishing selection of power meters and chainrings

Between the astonishing array of power meters and chainrings and exceptional customer service, its was 5-star. Everything I've ordered shipped the same day too. Power Meter City quickly became my go to place for chainrings and power meters.

Date of experience: August 20, 2024

Reply from Power Meter City

Thank you so much for this amazing review, Eric. It was a pleasure doing business with you. We are here if there is anything else we can help you with!


Rated 5 out of 5 stars

I needed a 165mm crank for my new…

I needed a 165mm crank for my new Cervelo. When every place else is out of stock, power meter city usually has what I need. I ordered a SRAM RED crank at a fair price and had the crank 2 days later. Fast, Fair and knowledgeable. Thank you.

Date of experience: September 07, 2024

Reply from Power Meter City

Thank you so much for this wonderful review, Miles! Please let us know if there is anything else we can help you with!


Rated 5 out of 5 stars

Power Meter City Is Great!

I have bought several Power Meters and components from Power Meter City for my fleet of bicycles! I always receive great communication about my order, and my order always arrives when expected. I have been purchasing from Power Meter City for several years, and haven't been disappointed yet!

Date of experience: August 15, 2024

Reply from Power Meter City

Thank you so much for this amazing, Greg. It was a pleasure doing business with you too. Please let us know if there is anything else we can help you with!


Rated 5 out of 5 stars

Good communication and quick shipping.

Good communication and quick shipping.. I'd buy here again !

Date of experience: September 04, 2024

Reply from Power Meter City

Thank you for this amazing review, Gary. We hope you will continue to enjoy your new power meter! Ride safe!


Rated 3 out of 5 stars

Generally good

Generally nice - they have lots of info on their site that others don't have. Prices can be higher - so be sure to look around; and their return policy is pretty bad (30 days, can't install or do anything with the product, 7% restocking fee, you pay for shipping) so be sure you order the right thing!

Date of experience: August 02, 2024

Reply from Power Meter City

Hi Steve. I am sorry you weren't happy with our return policy but were generally happy with the site. Unfortunately, as a small business, we aren't afforded the luxury of the quantity discounts of the larger online retailers. We, therefore, do have a return policy that we think is fair and within the industry norm.  More importantly, we have email, LiveChat, and a phone line that is staffed by industry experts to help with any product question before a purchase is even considered. We take extraordinary pride in this service and are very grateful for all the wonderful reviews we have received, but do know that sometimes we don't meet all our customer's expectations.