1,372 total
Hi my experience with Pop on veneers is amazing!! Jake answered my question quickly and thoroughly!! Customer service is on point!! You guys will definitely have and keep my business!! Thanks!☺️
Date of experience: September 15, 2024
Easy process even though I had to do my impressions twice, I didn't get them quite right the first time. But everything was done so quickly and very good quality. I get lots of compliments, fair, reasonable and great product....
Date of experience: September 13, 2024
It's pretty amazing how good they look, and well they fit, and the whole process with the mailing process, and staying in touch, not to mention the customer service, all in all, it's an amazing experience, and they look so good. There are a lot of reviews I saw, how they're no better than plastic Halloween teeth, but don't listen to them cuz for what you pay, it's pretty damn cool. I'm having trouble getting my insurance to approve my dental bridge, so these are so good for a substitute in the meantime.
Date of experience: September 11, 2024
Reply from Pop On Veneers
Terrific Nelson! We're so excited to hear that you love your new smile!! Thank you for complimenting our customer service team! It’s an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
Very kind and very professional with the assistance I received on answering any of my questions and resolving any of my concerns. Very satisfied with the outcome and can’t wait to receive my new set.!
Date of experience: September 13, 2024
Reply from Pop On Veneers
Wonderful Sean! Thank you for complimenting our customer service team! It’s an honor to be a part of your smile journey! We look forward to celebrating your smile! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
Pop on Venners has went above and beyond anything that I would have expected as a company, the whole process of getting my new Venners was easy and the customer support is amazing, good people. I would recommend this company 💯.
Date of experience: September 13, 2024
Reply from Pop On Veneers
Hooray David! We’re thrilled to hear that you love your new smile! We’re glad your experience surpassed your expectations!! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!
What I like most is they keep your first impressions on file so reordering is quick and painless. I also like that you can order different shades of white and the gel and cleaning tablets work great
Date of experience: September 09, 2024
Reply from Pop On Veneers
Fabulous, Bryan! We’re thrilled to hear that you are still celebrating your smile! We're so glad you love your spare veneers! Thank you for being a Pop On loyalist. It’s an honor to be a part of your smile journey!
Again I left at this company makes it reasonable and realistic for anybody to have a smile without coming out of your pocket too much
Date of experience: September 12, 2024
Reply from Pop On Veneers
That's why we love what we do, Faith! Welcome to the Pop On Family! Thank you for choosing Pop On Veneers! Enjoy celebrating your new smile!
I haven't even had these but a few months and they're already cracked but they advertise they can last years! Highly doubt it! When I contacted customer service they wanted me to pay for them again! I don't eat with them except soft pasta or mashed potatoes and they cracked! I don't understand how this could even happen! I haven't even finished paying them off! Beyond disappointing experience.
Date of experience: August 06, 2024
Reply from Pop On Veneers
We appreciate your feedback Haley, and we're sorry to hear that your veneers have not met your expectations. The longevity of the veneers depends on individual usage and how they are worn on a daily basis. You can also learn more about how to make them last longer by following this link: https://poponveneers.com/pages/apps-help-center. Kindly understand that we are unable to determine the circumstances of how the veneers have been broken after a certain period of time, which is why we must uphold our policy as described. If you are outside of your warranty, and are not experiencing fitting issues, you are eligible for up to 70% off our spare veneers! No new retakes needed, we use the scans we already have on file to recreate your custom made veneers. We're committed to resolving as best as we can as described in our Pop On Promise here: https://poponveneers.com/pages/promise. Please reach out to us at team@poponveneers.com if you have any additional questions. Thank you!
Loved them when I 1st got them. Month later a hole developed on my top molar. Lower plate doesn’t click in but the top fits perfectly. It did give me my confidence again in years.
Date of experience: August 09, 2024
Reply from Pop On Veneers
Thank you for your review and for choosing Pop On Veneers Roberta! We're always here to help! It’s our goal for you to be celebrating your new smile, and when there’s an issue, we want to make sure we resolve it for you. If you haven’t already, please send us an email to team@poponveneers.com so we can best address your concerns. We're so glad you’re a part of our Pop On Family. It's an honor to be a part of your smile journey!
I don't usually do reviews but in this case, I will make an exception as getting my new teeth has changed my life. I really didn't know what to expect when my teeth came in the mail. I initially thought I would have beaver teeth, or I just wouldn't look right. I put them on, and it was a perfect fit and I looked amazing! I am truly a humble person, but I was taking a crazy amount of selfies! I am a wife and a mother of two girls, and I have literally not taken any selfies or taken any pictures with my family over the last 18 years. I was so ashamed of my teeth and would never smile. Getting a new smile has changed my life and I am so grateful. I actually want to get a second pair in the event something happens to these. I wish I was not so hesitant before to spend the money, I could just kick myself for not getting them sooner. I have never felt happier.
Date of experience: September 07, 2024
Reply from Pop On Veneers
Fantastic, Kimberly! We value returning customers and offer special pricing on spare veneers! You can check it out here! https://poponveneers.com/pages/spare-veneers It’s an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
Perhaps it's just me, but after a while of smiling, they start to look like melted plastic. I always assumed they were made from the same material used for dentures, but apparently, I was mistaken. They do create a convincing illusion at first glance, though. For five hundred dollars? I think $150 would be more reasonable. Just my opinion; you decide.
Date of experience: August 23, 2024
Reply from Pop On Veneers
We appreciate your feedback Joyce, and we're sorry to hear that your veneers aren't meeting your expectations. Rest assured, we're dedicated to assisting you in any way we can. Our priority is to ensure you're delighted with your new smile, and if there's an issue, we're committed to resolving it promptly. Please don't hesitate to email us at team@poponveneers.com with pictures so we can better understand and address your concerns. Our guarantee, outlined here https://poponveneers.com/pages/promise, underscores our commitment to your satisfaction. We're here to support you throughout the process. Thank you, and we hope you have a wonderful day!
Worst decision ever . I was realistic about the situation. So i did not even eat with them . Taking them in and out daily to eat . Hairline cracked. 28 days into the purchase. Thinking they would replace them . I order a back up pair because they do look good but def not durable . They hurt my mouth putting them in . Called them they still wouldn’t. Refund me . I spent around 1200 . I ended up getting some real veneers .
Date of experience: November 15, 2023
Reply from Pop On Veneers
We appreciate your feedback Aaron, and we're sorry to hear that your veneers have not met your expectations. The longevity of the veneers depends on individual usage and how they are worn on a daily basis. You can also learn more about how to make them last longer by following this link: https://poponveneers.com/pages/apps-help-center. Kindly understand that we are unable to determine the circumstances of how the veneers have been broken after a certain period of time, which is why we must uphold our policy as described. If you are outside of your warranty, and are not experiencing fitting issues, you are eligible for up to 70% off our spare veneers! No new retakes needed, we use the scans we already have on file to recreate your custom made veneers. We're committed to resolving as best as we can as described in our Pop On Promise here: https://poponveneers.com/pages/promise. Please reach out to us at team@poponveneers.com if you have any additional questions. Thank you!
I had an issue with my vaneers and they got right back with me the next day.I didn't have to wait several days for a response
Date of experience: September 11, 2024
Reply from Pop On Veneers
Wonderful, Teri! Thank you for complimenting our customer service team! It’s an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
It was amazing how fast the shipping was and how customer service responded so fast
and emailing back and forth my teeth fit great I will recommend it to anyone that have or missing tooth I am so amaze by the work keep up the good work pop on veneers I love my new smile
Date of experience: August 27, 2024
Reply from Pop On Veneers
Wonderful, Tiffany! We’re thrilled you had a great experience throughout the process! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!
They have been prompt in all aspects of their services. Packages arrived on time, customer service is great, and payment options were easy. I did need a remake on the top vaneers, but they have handled that very well so far.
Date of experience: August 30, 2024
Reply from Pop On Veneers
Terrific Michael! We're so excited to hear that you love your new smile!! Thank you for complimenting our customer service team! It’s an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
I ordered pop on veneers $700 for the first set which broke within the first three weeks and I ordered a second set and only got one Arch but was charged for both the company will not give me a refund nor provide me with the second set that I already paid for the teeth are basically comparable to the vampire teeth that you get at Halloween they have absolutely no customer service support they basically just say sorry can't help you. they did tell me they were going to hang up on me when I told them to tell their company to eat dirt they said that was inappropriate I laughed and hung up
Date of experience: September 05, 2024
Reply from Pop On Veneers
We have attempted to look up your order details with the name provided here on Trustpilot, however we were unable to locate your account with the provided information. We have made a request for your order details here on Trustpilot. We would need either the email used to purchase, the order number (begins with 88), or the name on the account. Certainly reach out to us if we can help in any way within our policy description. We're looking forward to hearing from you! Have a wonderful day!
I unfortunately had my bottom set of veneers break on me, I was so upset when it happened. However, my confidence was restored in Pop On Veneers the moment I contacted them! They immediately emailed me a remake request form to have my veneers remade without any hassle whatsoever!! I got the form, which was short & very easy to fill out, submitted it, & got an email back the very next day that my new arches were in production! It’s very reassuring to know that they were there for me every step of the way, even after they were done making my original set of veneers! Pop On Veneers & staff is absolutely fantastic!!!!!
Date of experience: August 20, 2024
Reply from Pop On Veneers
Wonderful Nicole! Thank you for complimenting our customer service team! We look forward to celebrating your new smile soon!! Thank you for your review and for choosing Pop On Veneers!
Very good customer service, veneers fit very good and are comfortable. I paid for express delivery but they weren’t shipped in the time promised so they refunded me for the express delivery and I received my order a few days later. I also ordered a spare pair and received them within 10 days. Spare set fits exactly like the original set.
Date of experience: August 23, 2024
Reply from Pop On Veneers
Wonderful, Nicholas! Thank you for complimenting our customer service team! It’s an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
I was very excited to order this. When ordering I had to uncheck the additional warranty box three times. I was very upset to see that I was still charged for the additional warranty that I did not want. I emailed the company and was told they could not reimburse the warranty or take it off. I would have to send everything back pay a fee and then reorder again and hopefully the warranty would not be attached. I am sending everything back and delaying this another two weeks while I try to purchase again with no warranty.
Date of experience: August 05, 2024
Reply from Pop On Veneers
We have attempted to look up your order details with the name provided here on Trustpilot, however we were unable to locate your account with the provided information. We have made a request for your order details here on Trustpilot. We would need either the email used to purchase, the order number (begins with 88), or the name on the account. Certainly reach out to us if we can help in any way within our policy description. We're looking forward to hearing from you! Have a wonderful day!
I loved my pop on except for alit cracked and split within 2 weeks of having it
Date of experience: August 29, 2024
Reply from Pop On Veneers
Thank you for your review, Michelle. We're always here to help! It’s our goal for you to be celebrating your new smile, and when there’s an issue, we want to make sure we resolve it for you. If you haven’t already, please send us an email with pictures team@poponveneers.com so we can best address your concerns. We stand by our guarantee and we're happy to offer you an adjustment or a refund as described in our ‘Pop On Promise’ https://poponveneers.com/pages/promise. We're here for you every step of the way!
