PatioHQ Reviews

Found parts that I could not locate elsewhere at a fair price. Unfortunately when my ordered arrived it was missing key components. Customer service was solid and PatioHQ worked to rectify the problem. Ultimately they sent a new order to me. Only issue was time. Several weeks had pasted before order arrived.

Date of experience: July 17, 2024

Patio HQ has exceptional products. They look terrific, function flawlessly, and the customer service staff goes above and beyond to ensure questions are answered and satisfaction is achieved

Date of experience: August 29, 2024

Great product. Timely delivery. 2nd time ordering and won't hesitate to order again.

Date of experience: August 29, 2024

I have ordered several cushions, including a pit group and these folks are the best around. If I could give them 19 stars, I would. They are professionals and keep a line of communication with questions to make sure they are the perfect fit. They will continue to be my #1 source.

Date of experience: August 12, 2024

Ordered a wicker patio set. Pieces are high quality and packaged well to prevent any damage from shipping. Everything arrived in great condition. Ken was very helpful in making sure the order was correct.

Date of experience: August 06, 2024

We bought some used Hanamint swivel chairs from Marketplace and replaced the old cushions with Patio HQ matching cushions. The size was not exactly the same as the original but close enough for me. Cushions look great and Sunbrella material seems like it will hold up for menu years to come. Arrival time was earlier than they initially estimated. Price was more than fair compared to original Fortunoff prices. Very happy we found Patio HQ. Would definitely recommend for replacement cushions for Hanamint club chair style #694184.

Date of experience: July 30, 2024

Great patio covers for our curved sofas and wedge end tables. Nice sturdy fabric that fits perfectly over our patio pieces.
Order took 10 days to arrive in Canada, about 12 days faster than we expected.
Highly recommend PatioHQ!

Date of experience: August 09, 2024

I was nervous about ordering online. Cushions fit perfectly. Quality fabric and prefect firmness. Delivered a day earlier than anticipated. It was a much better solution for us to replace cushions for a well constructed patio set than buying a new one- and more economical!

Date of experience: August 07, 2024

Jeff is amazing!
I have a vintage wrought iron love seat that I've wanted to get a custom cushion and pillows for, but every time I approached a custom cushion place they indicated they didn't have a template and couldn't help. A friend referred me to Jeff at PatioHQ and he took the time to understand my needs and worked with me to get the appropriate measurements, select fabrics and get the deliverable perfect! The price was reasonable, but beyond that the product was exceptionally made, which for me is the most important component. I got white glove service from Jeff which for an on-line entity is rare. HIGHLY RECOMMEND!!

Date of experience: August 10, 2024

I was a little hesitant about ordering replacement cushion covers for my patio furniture, but PatioHQ was everything they advertised they would be! The instructions for taking measurements were very clear, and Jeff, their customer support rep, was incredibly helpful when it came to determining just what I needed. My cushion covers fit perfect! And the material seems very durable. I would definitely order from them again.

Date of experience: August 05, 2024

The quality of the product is bette than expected and the shipping was super fast

Date of experience: August 15, 2024

Everything went perfectly. Great product. Perfect cushions. Packaged well.

Date of experience: August 21, 2024

Quick and smooth process from start to finish. Our cushions arrived within a week and a half of ordering, they’re sturdy and the color is beautiful!
Very happy with our purchase and will definitely recommend to friends!

Date of experience: July 25, 2024

Kenny was amazing! You are so lucky that he works with your company. I was searching for a couch to match my existing set and Kenny knew that there was one at the warehouse. He ended up driving to the warehouse and taking a picture of the couch so we could confirm that it was the correct one and to make sure I’d be satisfied with my purchase. Kenny exhibits such professionalism and excels at customer service. He exceeded all of my expectations and I’m very grateful to him.

Date of experience: June 24, 2024

Timely arrival.

Date of experience: August 31, 2024

While it was difficult over the holiday weekend to speak to someone by phone they did call me back directly and gave me clear instructions how to order custom cushions. They arrived in the time I was told and they are beautiful! Fit my outdoor furniture perfectly.

Date of experience: July 09, 2024

The set arrived well packaged, and within a week after placing the order. Great site for outdoor furniture.

Date of experience: August 08, 2024

The ordering process was easy and straight forward. The product shipped in a timely manner and arrived without issue. I'm very pleased with the cushions I ordered and they look great on my teak furniture.

Date of experience: July 30, 2024

Just opened them and they fit perfectly. I priced these from several sources. Based on the price I was skeptical on the quality even though it was Sunbrella Fabric. Could not have been more wrong. Outstanding. I also put a lot of time in the measurements. This came with several iterations. I worked with Jeff at PatioHQ who patiently walked me through my several mistakes and changes. He quickly turned around additional quotes until it was where I needed. Can't thank you guys enough. Significant value for my dollar for a CUSTOM build in the face of other local vendors who were twice the price!

Date of experience: July 09, 2024

Ordered 3 swivel Savannah North cape swivel rockers. It’s our 2 set of 3. Fantastic quality. Our1st set lasted 14 years. Kenny with Patio HQ is top notch especially when their website went down for a weekend. I would definitely recommend them and the best price I found.

Date of experience: June 21, 2023