Paramount Business Jets Reviews

264  Excellent
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Deserving of 10 stars!

If I could give this company 10 Stars I would. From start to finish Paramount delivers! People, service, pricing, and the extra mile that you may have forgotten you need or deserve. My rep Lauren Smith never lets me down and i would recommend this company to anyone.

Date of experience: August 29, 2024

Reply from Paramount Business Jets

You certainly do deserve the extra mile Mrs. Jacobson! Pleasure is entirely ours. Thank you so much for your business and for making our day! We would love to hear from you. Thank you again!


Rated 5 out of 5 stars

Great Company

My son and I were traveling home from a long trip in Italy and had an extremely long layover planned for returning to the states. I reached out to Joella last minute and she went above and beyond to get us a plane ready for our arrival so we could get home FOUR hours sooner than planned. Amazing staff all around and an amazing experience. Will always use them.

Date of experience: August 26, 2024

Reply from Paramount Business Jets

Wow! Thank you so much for your kind review. Pleasure is entirely ours. So glad to hear. We are always here for you.


Rated 5 out of 5 stars

Glacier Park Vacation Saved!

First time contacting PBJ. Set up was fast, quote on aircraft available and rates was received in less than one hour! We saved three days of our vacation had we stayed with United to get us to our Family Glacier National Park Vacation. Working with PBJ was painless, professional and an awesome experience.

Date of experience: July 26, 2024

Reply from Paramount Business Jets

Thank you so much for putting your trust in us and giving us a chance to be of service to you and your new friends! It was such a pleasure to work with you and we would love to work with you again in the future. So glad to hear everyone made their connecting international flight on time!


Rated 5 out of 5 stars

An amazing first private jet flight

This was my first private jet flight, a bucket list activity. From my initial inquiry through the Paramount website and regular communications with Joydeep Sen, it was a very pleasurable process. The contracting procedure was easier than I expected. I definitely appreciated receiving complete cost quotes, no added fees or charges. The crew service and professionalism was excellent. Overall, a fantastic trip and experience!

Date of experience: August 09, 2024

Reply from Paramount Business Jets

Thank you so much dear Terence! Thank you for allowing us the opportunity to earn your business. We appreciate you!


Rated 5 out of 5 stars

Stuck in Bora Bora

We were stuck in Bora Bora due to an airport strike in Tahiti with no resolution in sight except for a 8 hour boat ride on a cargo ship. We recruited some other stranded people from our hotel and chartered a jet the same day so we could all make our international flights. Joella made the process a breeze from start to finish. She was on it! Definitely recommend this company for any flight needs

Date of experience: July 23, 2024

Reply from Paramount Business Jets

Mrs. Bissett, Thank you so much for your kind review. So glad we could help. It was such a pleasure to work with you and your new friends. We would love to work with you again when possible. We are always here for you.


Rated 5 out of 5 stars

QUALITY SERVICE AND OUTSTANDING COMMUNICATION…

From the moment we made contact for a quote, we had personalized service even during a holiday weekend. Kevin Rakes is such an asset to this company. The plane was beautiful, the staff professional and the flight was absolutely perfect. Communication with Paramount was amazing and we highly recommend them. We are already pricing out our next private charter and plan to use them many more times in the future! Great job Paramount and kudos to Kevin!

Date of experience: July 12, 2024

Reply from Paramount Business Jets

Thank you, Mrs. Laecca, for your kind review! It was a pleasure working with you, and we look forward to serving you again. Kevin will be thrilled to hear your feedback. Have a wonderful day ahead!


Rated 5 out of 5 stars

Always a stress free trip when booking…

Always a stress free trip when booking with your company. Elise is phenomenal and attention to detail is incredible. She goes above and beyond to make it happen. Will be using your company for all my transportation needs in the future.
Best Regards,
Riddell Logisitics LLC
Tiffany Riddell - Owner

Date of experience: May 24, 2024

Reply from Paramount Business Jets

Thank you so much Mrs. Riddell! We love working you and thank you for your business! We appreciate you very much and are always here for you.


Rated 5 out of 5 stars

I have been a customer of Paramount…

I have been a customer of Paramount Business Jets for the last 7 years and have always had a great experience. From quoting, through booking, and the attention to all the tiny details that make the charter process so pleasurable, PBJ has always delivered at a high level!

Date of experience: June 14, 2024

Reply from Paramount Business Jets

Thank you so much Mr. Bush! for your trust, business and such a kind review. Its been an honor to be of service to you. We are always here for you when you need us. Many thanks!


Rated 5 out of 5 stars

Elise Massey/Paramount Business Jets

Elise Massey, who has handled a couple of trips for us and our 3 dogs, has made everything perfect and seamless. I am a Net Jets "refugee," and am so much happier working with Elise. Problems always come up when chartering a plane, but she handled everything from plane switches to last minute catering orders, with aplomb, good humor, and efficiency. I can't imagine with working with anyone else, but I imagine they are all as efficient and supportive as Elise, at Paramount. They clearly hire very smart and patient people, if Elise is any indicator.

Date of experience: October 23, 2023

Reply from Paramount Business Jets

Mr. Field, thank you so much for your kind and detailed review. Elise and our entire team appreciate you so much. So glad to hear that our fury friends were well taken care of. We love working with you and would be honored to serve you as and when the need arises. Thank you so much, again!


Rated 5 out of 5 stars

the salesperson has always been present…

the salesperson has always been present answering with efficacy to our requests at any time despite the time zone

Date of experience: July 13, 2024

Reply from Paramount Business Jets

Dear Mrs. Bendinelli, Thank you so much for your kind review. We love to hear that. As it should be. We are always here for you 24/7 and appreciate you!


Rated 5 out of 5 stars

Great Service!

Under COVID-19 pandemic, we're unable to find commercial flights that would allow our dog, rabbit & fish on board. Besides, we had a very tight schedule that made our relocation more difficult. We then found Paramount to help us w/our cross states move. Michael & his colleagues are very caring & helpful. They kept us well informed right from the beginning & made our travel stress free. Most importantly, we all enjoyed the flight. A big thank you to them & the flight crew!

Date of experience: July 08, 2020

Reply from Paramount Business Jets

So happy to help with your travel during this time and that you enjoyed your flight.

Thank you for taking the time to leave a review!

Sincerely,
Paramount Business Jets Team


Rated 5 out of 5 stars

Thank you

Charter was perfect for our needs. My Son had stage four metastatic cancer, and we needed to get him home to Oklahoma. The timing was Labor Day weekend. David Larkin was able to find us an aircraft and crew. The Pilot was exceptional. Thanks to Paramount Business Jets an emotional trip was comfortable and pleasent. Thanks again to David Larkin for his diligence on a holiday weekend my family is very grateful.

Date of experience: October 07, 2020

Reply from Paramount Business Jets

Thank you, Anthony. We are so pleased to have been able to help you and your family during this difficult time.

We really appreciate you taking the time to leave a review.

Sincerely,
Paramount Business Jets Team


Rated 5 out of 5 stars

I was pleased in every respect

I was pleased in every respect. The broker Elise was excellent, attentive, through necessary changes and choices and weather problems.

There was a mechanical- I was called right away and was able to take a later flight with excellent crew. My second flight from ACK to NYC was as excellent. This will be my choice/ family choice, in the future.

Date of experience: February 23, 2024

Reply from Paramount Business Jets

Dear Mary, thank you so much for your kind and thoughtful review. It means a lot to us and receiving feedback like yours confirms that we are being helpful and making a positive difference.
We believe when a mechanical comes up it's during those times that we have the chance to show our clients how much we care. We will always go above and beyond, stay up all night if we have to make sure you are well taken care of. It was such a pleasure to work with you. We would love to have the chance to work with you again. Thank you so much, again!


Rated 5 out of 5 stars

Very professional service from start to finish

Very professional service from start to finish. Morgan Desmond our agent was the most caring and courteous agent. He made our trip so much easier through hurricane Irma moving my sister from Florida to California. Would recommend Paramount Business Jets to all my business clients. Thanks again for your fantastic service.

Regards,
Howard S. Weckwerth✈️✈️

Date of experience: October 08, 2017

Reply from Paramount Business Jets

Thank you so much, Howard.

This means a lot to us, particularly Morgan. It gives us enormous satisfaction when we can help our clients out with our services and make it as smooth as possible during difficult situations.

Sincerely,
Paramount Business Jets Team


Rated 5 out of 5 stars

Andrew was incredible in helping us get…

Andrew was incredible in helping us get emergency transportation - in the middle of the night no less.

I highly recommend him !

Richard Bowman

Date of experience: May 29, 2024

Reply from Paramount Business Jets

Thank you so much much Mr. Bowman! for your kind review and putting your trust in us. We appreciate you very much.


Rated 5 out of 5 stars

Our flight was great

Our flight was great, the Pilots were very welcoming, flexible and helpful during the trip.

And our charter coordinator was also extremely friendly, professional, planing, giving us information ahead of time, reminders and heads up so we could have a great trip.

And we did, plus we got the price we were happy with.

Thank you Paramount Business Jets! Appreciate everything you did for us!

Date of experience: June 05, 2019

Reply from Paramount Business Jets

Thank you, Good Hope Group.

This feedback made our morning. We are so happy that you enjoyed the flight and our services. We appreciate the kind words.

Sincerely,
Paramount Business Jets Team


Rated 5 out of 5 stars

I highly recommend Paramount Business Jets!

Had to charter a flight in order to move my three large dogs to Costa Rica. James Knight was our point of contact from the beginning to the end of the process, and he was incredible! It was kind of a long process due to some unforeseen circumstances on our end, however James was helpful and patient every step of the way, took my calls anytime I had questions. Our flight crew and dedicated customs agent were polite and helpful and made the whole trip a breeze. The flight itself was quiet and comfortable, a real pleasure. I highly recommend Paramount Business Jets!

Date of experience: June 17, 2021

Reply from Paramount Business Jets

Thank you so much for your recommendation. Means a lot to us. We appreciate you so much.


Rated 5 out of 5 stars

Excellent help coordinating the flight…

Excellent help coordinating the flight and plane options including airport choices. Plane was clean, well stocked and flew well! The flight crew was equally subservient. We found them extremely competent and made us feel completely at ease.

Date of experience: July 19, 2022

Reply from Paramount Business Jets

So great to hear! Thank you so much, dear Christina! Its reviews like yours that make our day! We are pleased to hear that you had a wonderful experience. We appreciate you so much and are here for you 24/7 and 365 days a year.


Rated 5 out of 5 stars

Our First International Charter Flight into Costa Rica

Yesterday we completed our first international charter flight from IAD to LIR since Costa Rica opened it’s doors in September. Aurelien as our client put it, is the consummate professional. I could not agree more!

In providing any service such as private charter flights, there are elements a client or agent is looking for instilling confidence and comfort necessary to make the proper choice. Aurelien not only met those expectations but far exceeded them from the time of quoting, needed explanations and follow through till way beyond the time our clients steeped onto the ground on the other side.

All tens! I only wish the scale was higher.

Date of experience: September 18, 2020

Reply from Paramount Business Jets

Thank you so much for taking the time to leave a review. Your thoughtful words are so great to hear!

Always in great hands with Aurelien.

Sincerely,
Paramount Business Jets Team