Optimus Tracker Reviews

Absolutely the best tracker we’ve ever used! Hardwired it to the Hazard Flashers so it wouldn’t be “accidentally disconnected” by our children, lol. Don’t hardwire to battery as batteries eventually need replacing and it could be detected by your children/mechanic etc. Accuracy was phenomenal and when our daughter was in an accident, we were immediately notified - minutes before she called us, and she called us before calling the police. Best, accurate tracker on the market. Sold the car recently and the tracker stayed installed at buyers request, for his almost 16 year old. Helped with lowering insurance costs too for young adults. Great customer service when we had a question on installation.

Date of experience: September 13, 2024

I’ve got four of these trackers. Two 3.0’s, and two 2.0’s. They are better at tracking my cars than the car manufacturers built in tracker. Their Earth Magnetic Cases are tough and they don’t drop off the cars. You get a great product for very little money. If you’re renting your cars thru the Turo Platform you definitely want these trackers.
PS. Customer Service is also great.

Date of experience: September 16, 2023

I always get a reply back within five minutes or less, regardless if it’s a question or a problem.
I’ve used Optimus for a long time and never have had any issues. I like the fact that they also keep their equipment up to date with the latest technology.

Date of experience: September 11, 2024

The product performed well.
Pleasantly surprised at the battery life and accuracy. I was impressed by the time line and routes it tracked.

Date of experience: September 13, 2024

He knew what I needed and erick was on point and knew what he was doing helped me reset and going on poiny

Date of experience: September 14, 2024

We have trackers on several vehicles and equipment. Only had one problem over several years and optimus handled the problem immediately. Great service, great trackers.

Date of experience: August 26, 2024

I use two different tracking services, with optimus being one of them. The other is a much bigger and twice as expensive monthly plan.

Optimus has gotten it right. Their wrn interface and their app interface is much cleaner, user friendly, simple to use. The accuracy is superior to the other company I use. There is no lagging, and frequent disconnection like I have experienced with the other company.

I will be using optimus for all my tracking needs from now on. They are reasonably price, great customer support if you need it. I highly recommend them to any user on the fence and in need of such service.

Date of experience: September 05, 2024

Easy to set up and get started! Customer service always available and very helpful!

Date of experience: September 13, 2024

Excellent Product. Works great, and if you have any questions/problems, excellent customer service as well.

Date of experience: September 11, 2024

Live chat answered within just a few seconds and took care of my issue easily and quickly

Date of experience: September 12, 2024

Very helpful and knowledgeable staff when I have called for help. Always very attentive and responsive to my questions.
Thank guys 👍

Date of experience: August 29, 2024

Joseph and Avner were a huge helped in getting my tracker transferred to another account. They were clear, helpful and I really appreciate it!

Date of experience: September 07, 2024

This is the best tracking device ever! I recommend using this device for all of your tracking needs!

Date of experience: September 11, 2024

Great customer service!
I misplaced my tracker, so I emailed Optimus. They responded right away and helped me solve the problem.
Very friendly and professional.

Date of experience: September 03, 2024

Used tracker on Turo rental car. It worked great and will use the tracker agian if I need it.

Date of experience: September 12, 2024

This is really good service and product, and the customer service I really appreciate for always help in every situation

Date of experience: September 10, 2024

The setup was easy enough and the monthly cost was reasonable. Made it easy to keep track of my motorcycle wherever I was. I’ll be ordering another one after I get my next motorcycle.

Date of experience: September 02, 2024

recently had the pleasure of working with Erick to exchange my subscription from the old tracker to the new one, and I couldn't be more satisfied with the experience. Erick was incredibly helpful and professional throughout the entire process. He took the time to understand my needs and guided me through each step with patience and clarity. His expertise made the transition smooth and hassle-free. I truly appreciate Erick's assistance and highly recommend his services to anyone in need of support. Thank you, Erick, for your outstanding help!

Date of experience: August 27, 2024

Overall it is ok. But when using detailed history there are weird random stops that aren't really happening so I think it is a data collection issue. The issue is that is shows them as actual stops so it appears that the person is making several stops that they really aren't making. So, if you are bird-dogging your employees you may be making assumptions as to what they may be doing, but they may not be doing anything wrong. For us it is to create a time frame at a specific location, but it has not been helpful for that really. It is good to see if employees who take vehicles home are using them at all when not on company time. Also had a device problem with 1 unit and they sent a replacement, the replacement was refurbished even though the original was new. Whatever, it worked after a day or two. At first it was showing the vehicle in a completely different state. Customer Service has been responsive so I am happy with that.

Date of experience: August 19, 2024

Great customer service and figured out the problem. 5 star

Date of experience: September 11, 2024