Oaktree Memorials Reviews

382  Excellent
TrustScore 5 out of 5

4.8

In the Decoration and Interior Design Store category

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Reviews4.8

382 total


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Rated 5 out of 5 stars

Losing my Best Friend

The urn that I purchased was beautiful. It was for my best friend. My pet’s ashes were able to fit and the urn came with super glue to seal the lid which is something I did not think of because this is my first experience going through something like this. I am glad that my sweet baby has a place to rest in something so nice. I will miss her forever.

Date of experience: August 21, 2024

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Rated 1 out of 5 stars

Be prepared for major engraving error

I specified both in my online order and with the representative who called me that the engraving was to go on the short end of the urns. It is on the long side. I will go to the cemetery tomorrow to see if the urns will fit in the niche with the long side facing out. If it doesn't fit I will expect you to do them over.

Date of experience: August 29, 2024


Rated 5 out of 5 stars

Oaktree could not have been better

Oaktree could not have been better to work with. I mistakenly ordered the wrong size and they immediately voided that order for me.

The order I received was beautiful, shipped on time, and well protected. Highly recommend.

My only advice for buyers is to note the PRE CREMATION weight is listed (not post). I misread initially, my mistake.

Date of experience: July 26, 2024

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Rated 5 out of 5 stars

Exceptional Customer Service.

Exceptional Customer Service.
I ordered the Lenox Urn with engraving which looked fantastic. However it was damaged in shipping (even though the item was carefully packed) I contacted customer service and they called me back within mins. I followed up via email after submitting some photos and they came up with a plan to replace the damaged bottom and sent me a replacement with an instruction video of how to swap it out.
Super friendly support staff and I couldn't be happier with the finished product.

Date of experience: July 16, 2024


Rated 5 out of 5 stars

Ordering is simple and straightforward

Ordering is simple and straightforward. Shipping took some time only because I ordered engraving and they need time to prepare it. The urn came well packaged and was beautiful.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

Superb

Vase arrived packed with superb care and protection. The urn is even more beautiful than what picture can tell. It very elegant, sombre and serene. I’m very satisfied knowing my lovely has such a special urn as her last resting place. Thank you.

Date of experience: June 27, 2024

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Rated 5 out of 5 stars

Honest review

When it comes to a purchase like this. You want it to be perfect. They had a wide selection to choose from so I didn’t feel limited or like I needed settle. The offered engraving and that was huge. The marble urn has a heavy, sturdy, durable feel. The marble appearance and finish is smooth and has a perfect amount of gloss. Needless to say. I’m very happy with my purchase and would highly recommend.

Date of experience: July 26, 2024


Rated 5 out of 5 stars

Absolutely beautiful blue Lucy song…

Absolutely beautiful blue Lucy song bird… I bought three - one for my mother in law, one for my son and one for myself to put my husband’s ashes in. They are gorgeous and were so easy to fill and close. Highly recommend!

Date of experience: July 14, 2024


Rated 5 out of 5 stars

A mother's broken heart

Oaktree was excellent in helping me design a fitting tribute on my son's urn. They were very caring and gracious during this time. The quality and craftsmanship was excellent. And all was done in a timely matter. I also purchased two necklaces, one for me and one for our daughter. We will have a little bit of my son/brother with us at all times. Thank you for your kindness at this time.

Date of experience: July 05, 2024


Rated 5 out of 5 stars

The Bleecker Urn- Stunningly Beautiful

The Bleecker Urn was more beautiful than captured by the photographs on your website. The rich wood color, the feel of the wood, the way it was packaged in that beautiful black bag with black silk ribbons. This urn made me so happy. It was as if you were honoring Michael with the craftsmanship and presentation. Thank you for helping me honor my husband.

Date of experience: May 24, 2024

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Rated 5 out of 5 stars

Beautiful Black Marble

I wasn’t sure if this was going to be big enough but the picture doesn’t do it justice. It’s the size of my hand whereas I expected something the size of my palm. The black marble is beautiful and very heavy. It’s a very high quality piece and perfect for the remains I have. We buried my father at sea and kept a small amount of his ashes for home. Truly just what I was hoping for.

Date of experience: July 18, 2024


Rated 5 out of 5 stars

Truly Can't ask for Better Service or a More Beautiful Tribute

First I need to say that this company has made such a beautiful way for me to memorialize my best friend! He was with me for 16 years! He got me through all of my 20's and half of my 30's. I am truly lost without him, knowing he is around my neck and as close to my heart as he possibly could be know gives me such comfort and relief!
I'd also like to acknowledge the customer service! They are absolutely AMAZING, responds quickly, and professional! They went above and beyond for me! Thank You Oaktree Memorial!!

Date of experience: June 16, 2024


Rated 5 out of 5 stars

We had originally wanted the…

We had originally wanted the inscription on the lid but unfortunately I had not specified that in enough time. But when I unwrapped them I found it to be perfect on the center of the canister. Your advertising pictures surely do not give these Urns their due justice. They are beautifully crafted. We are very pleased with our selections. Thank you for your help.

Date of experience: May 15, 2024

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Rated 5 out of 5 stars

Grateful for Oaktree!

Amazing customer service, they help me choose the perfect vessel for my loved one. Can’t stress enough how difficult the passing of a being is, so a seamless, attentive transaction to get a high-quality intentional product for your loved one is a blessing. Thank you Oaktree!

Date of experience: May 28, 2024


Rated 5 out of 5 stars

Beautiful Urn

Placed order, received order, totally pleased with service. Will be holding Memorial Service on Saturday. Will be using your beautiful Urn to give final farewell to my wife. Thank you for a carefree experience.

Date of experience: June 12, 2024