452 total
The website was easy to use. The customer service from my previous order was amazing - I loved being able to talk to a real person who addressed my need. My order came quickly and without issue!
Date of experience: July 01, 2024
Reply from NewLighting.com
Thanks for the review, Lindsey. It's great to hear your order arrived quickly. We're glad we could help!
Shipping was quick and price was cheaper than most other places
Date of experience: July 26, 2024
Wall Entertainment is my go-to for any serious equipment upgrades! The quotes are quick and easy with all of the information you need, from your rep, right from the get-go. Even when I’m in a situation where the supplier is behind in stock, I am quickly informed about the delay and given multiple options on how I want to continue. I highly recommend Wall Entertainment when you are in need of quality equipment! If they’ve got it, order it though Wall Entertainment!
Date of experience: April 22, 2024
I needed a piece of gear for an upcoming gig and followed up with the 4Wall team after placing my order. I was assured it would be shipped as soon as possible and had all my questions answered. Very experienced and helpful people that know what they're doing. I'll definitely be back soon! :)
Date of experience: April 10, 2024
Reply from NewLighting.com
Thank you for taking the time to leave a review. We are happy to hear your order arrived quickly and as described.
I've loved purchasing through New Lighting. All of the orders have come in incredibly quickly, and the one-on-one emails you get after purchasing make the customer service feel amazing! It's also great to have the flat shipping rate, as that's something I haven't ever seen from any other retailer.
Date of experience: October 11, 2022
We needed pink gel filters to light up Murrieta City Hall for Breast Cancer Awareness Month. Becky helped us with a color sample book to choose the correct colors. We ordered twice so far and both orders were shipped promptly and we were sent tracking info. The city was very happy with the results and are now ordering purple to celebrate SAFE week.
Date of experience: October 10, 2017
When I placed my most recent order, I was informed promptly that you were moving to a new location, and because of that, it may take a few extra days to ship my order. Despite this, the order came quickly and well packaged. Thank you for the good communication!
Date of experience: November 13, 2023
Love your staff. They always go above and beyond. I can get gear anywhere, but I can not get dependable service like I receive from Tina Rath! Not only is she amazing, every person in the 4 wall organization I have dealt with has been incredibly helpful even in my last minute needs!
Date of experience: February 19, 2019
NewLighting.com has been a great online resource for new and used lighting gear since its introduction. I have purchased a few items from them over the past few months and there have been zero difficulties. If you want professional gear with great service check out the website.
Date of experience: May 01, 2018
The lights exceeded my expectations both in terms of quality and functional use. They are built to last many many years. They exactly met my needs to provide subtle but precise lighting. The whole buying experience was outstanding including the fast delivery.
Date of experience: November 26, 2019
Newlighting has a great website, easy to browse and great products. It's always a pleasure purchasing from them. Very fast shipping too!
Date of experience: April 18, 2024
The response time is always quick and orders arrive quickly. I appreciate that the company is proactive if there is or may be an issue with a shipment, as well as the help in choosing great alternatives if something isn’t available.
Date of experience: January 11, 2024
These guys are seriously the best. From the website, inventory, prices, customer service, you name it. Even when a light shipped without a power cable, they immediately got to work on getting us one. These guys are the real deal!
Date of experience: July 17, 2019
Always get super fast shipping and great communication from this vendor. I'm always confident ordering a product from their site and they only carry good quality products.
Date of experience: October 16, 2023
We have time and time again had a wonderful experience with the guys at Used Lighting! We purchase and use an absorbent amount of lighting and accesories and all on a budget and they have always come through! There stuff is consistently in working order and in wonderful condition!! I would highly recommend taking a chance on them instead of buying new from a large distributor, you WILL NOT be disappointed!
Date of experience: November 28, 2017
I am always looking for good value at a reasonable price. I always appreciate 4wall offering both new and used equipment to fit my budget and my needs.
Date of experience: November 10, 2023
Reply from NewLighting.com
Thank you for the review, Ryan. We're happy to hear that you value the variety of options we have to offer. We appreciate your continued support and look forward to working with you again!
I've had the pleasure of working with NewLighting.com on a few occassions. Many required one on one assistance by phone at some point. Each person was helpful, pleasant and did exactly what they said they'd do when they said they'd do it, sometimes sooner. They had what I needed when I needed it and at the price I needed. Not much more I can ask for and more than I expect these days.
Date of experience: July 19, 2019
They have some of the best customer service and you know exactly what you're getting. I've bought a few things from new and used lighting (both websites they own) and it's fantastic. If I could afford it I would buy loads more from them.
Date of experience: February 19, 2019
Funny that you would ask me to do a review for a product I ordered a month ago but still haven't received. I also got no notifucation from the company that the product was delayed. Only after I called did anyone call me back to explain that it's on a slow boat from China. It wqas also interesting to get email from NewLighting with a USED Lighting web address/return email address.
I haven't received my order yet but I'm sure not impressed so far. And oh yeah, they debited my account for the order immediately after receiving the order instead of the much more common business practice of debiting my account once it has shipped.
Date of experience: November 08, 2018
Reply from NewLighting.com
First off, thank you very much for the review and order you made with us. I would like to apologize for the lack of updates you received from us regarding your order. That is not the type of customer service we pride ourselves in, and we’ve addressed the breakdown in communication internally. We also recognize how frustrating it can be to have your card charged before the item ships. We’ve updated the purchasing process for Blizzard items until they are able to ship items quicker. We hope to have another opportunity to make things right with you in the future. Thank you again for your time and business.
Luke Lytle
Director of Marketing
