MYKA Reviews

66,983  •  Excellent
TrustScore 4.5 out of 5

4.6

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66,983 total

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Rated 5 out of 5 stars

PERFECT PUSH PRESENT!!!

My husband bought me:
Endless Love Infinity Necklace with 0.23CT Diamonds in 18K Gold Vermeil (personalized with my two children's names inscribed)
I ABSOLUTELY AM IN LOVE with this piece of jewelry! It is BEAUTIFUL!!--It GLISTENS + GLEAMS, even when not under direct light (curtesy of the DIAMONDS)!-- It's truly a classy piece, it means so much to me, and you can adorn with any outfit --whether you're going for a more casual look, to being dressy & formal.-- I WILL NOT LIE, THIS NECKLACE WAS EXPENSIVE!!! BUT it was WELL WORTH THE BUY!*
*if you prefer authentic metals and gems that will last, and NOT TARNISH.

Date of experience: September 15, 2024

Rated 5 out of 5 stars

My Two "Kids"

Ordering the two-name necklace for my two sons' weddings was a subtle but meaningful mom-gift to them. Happily, each of their names is the same length, so the necklace looked balanced.. Definitely will routinely wear it over a contrasting color top or dress in the future, expressing my love for my two wonderful "kids".

Date of experience: September 14, 2024

Rated 5 out of 5 stars

Personalised Heart Necklace

Although delivered later than originally stated MYKA communicated this early and it arrived before the revised date. Necklace great value for money and personalisation looked great. Wife loves the Necklace.

Date of experience: September 12, 2024

Rated 5 out of 5 stars

Special leather bracelet

I got my husband the braided leather bracelet. I got initials on the charms instead of full names, which for him was better - he loves simplicity! He’s not a big jewellery guy, but loves this and found it so special!

Date of experience: September 15, 2024

Rated 2 out of 5 stars

My partner has always purchased…

My partner has always purchased jewellery from here for me so this time I ordered myself and my kids few bits. However the welcome offer code was not even sent to my mail at all. Tried several times to retrieve it however nothing was being sent. Not sure if this a way of luring customers. I have sent two emails after placing my order and still have not recived no response and it’s now been three days since I contacted the customer service. Not sure how I feel about placing ordered here anymore. The quailty is great hence why I had ordered a few bits and paid a lot however the service has not been great

Date of experience: September 09, 2024

Reply from MYKA

Dear M K,

Thank you for bringing your concerns to my attention. I'm sorry to hear about your recent experience, and I understand your frustration.

I've looked into your complaint, but unfortunately, I'm having trouble locating your order in our system based on the information provided. However, please rest assured that I take your feedback seriously, and am committed to resolving any issues you may have.

Your satisfaction is my top priority, and I'm working diligently to address your concerns. I kindly ask you to respond to the information request on Trustpilot to help me better assist you.

Thank you for your understanding, and I hope to have the opportunity to make things right.

Kind regards,

Rated 5 out of 5 stars

Beautiful quality jewlery

My husband bought a necklace for me for Mother's Day and it is gorgeous and had not tarnished or made me break out I am very pleased with this company. Just bought my son a necklace!

Date of experience: May 12, 2024

Rated 5 out of 5 stars

I love MYKA

I love MYKA. My first order was shipped the wrong metal, and they worked with me to get it returned and the correct item ordered. I wish they would start working on the replacement one sooner than waiting for it to get to them, as it is a lengthy process, but I am so happy non the less :) I do wish they had solid rose gold options.

Date of experience: September 10, 2024

Rated 5 out of 5 stars

Best girlfriend gift

I was shopping for necklaces because my girlfriend absolutely loves them and I hadn’t gotten her one yet. I love getting her jewelry and when I saw Myka’s necklaces I fell in love and got one for her. It’s our two month anniversary and she absolutely loved it.

Date of experience: September 09, 2024

Reply from MYKA

Thank you for your kind review! It's heartwarming to hear that you found the perfect necklace for your girlfriend. We're thrilled that she loved it and that it made your two-month anniversary special. We appreciate you choosing our store and sharing your positive experience.

Rated 5 out of 5 stars

Love my Myka jewelry!

Love my Myka jewelry!! Love the sterling silver particularly!! I don’t wear a lot of jewelry, but what I wear has to be special & Myka always hits the mark!! Great customer service and fast shipping too!!

Date of experience: September 10, 2024

Rated 2 out of 5 stars

IS THIS FOR REAL?

I don’t know much about this company my first time ordering today and I order a necklace for my wife and they charged me twice for one necklace and I didn’t receive any email saying your order is confirmed or I didn’t get no order ID so basically they just took my $380 now I contacted them but no response yet I’m waiting or im just going to dispute both charges with my card company..I need sum help n a response if you guys are legitimate because I do want that necklace just one

Date of experience: September 14, 2024

Reply from MYKA

Dear Nolimithuncho,

Thank you for bringing your concerns to my attention. I'm sorry to hear about your recent experience, and I understand your frustration.

I've looked into your complaint, but unfortunately, I'm having trouble locating your order in our system based on the information provided. However, please rest assured that I take your feedback seriously, and am committed to resolving any issues you may have.

Your satisfaction is my top priority, and I'm working diligently to address your concerns. I kindly ask you to respond to the information request on Trustpilot to help me better assist you.

Thank you for your understanding, and I hope to have the opportunity to make things right.

Kind regards,
Sian

Rated 5 out of 5 stars

Beautiful necklace

Customer service team was amazing. Necklace is very beautiful, great quality! Thank you so much!

Date of experience: September 13, 2024

Rated 5 out of 5 stars

Myka fan!

Myka has great, well made and designed products at reasonable prices. Shipping and customer service are excellent. Have bought 3 bracelets and a ring.

Date of experience: September 09, 2024

Rated 5 out of 5 stars

I ordered by mistake one earring and…

I ordered by mistake one earring and the wrong stone….my bad! Sent an email and they responded right away. I can’t say enough good things about the customer service. Love this company and products!

Date of experience: September 09, 2024

Rated 3 out of 5 stars

I have purchased a personalised necklace…

I have ordered a personalised necklace for my wife's 30th birthday on 21st August. The expected delivery date was the 9th September. It still hasn't arrived and we are supposed to be going on vacation in a couple days. I do not want to have to leave without her gift. I ordered with plenty of time in advance and still the product has not arrived. I have sent two emails over the last 48hrs and I've had zero response. I hope I will receive it before we fly abroad. This service has made me not want to order from this company again.

This is an update, originally was one star but I have to give this company two more stars due to the level of response and willingness to help. I still never received the parcel. I'm still not happy that my wife is without a gift however they have offered a full refund, so I can go elsewhere to purchase it. They did also offer to resend another personalised item but I didn't want to have to wait again so I kindly declined and just settled for my refund. If the parcel arrived it would have been 5 stars. Thanks for trying to resolve issue.

Date of experience: September 09, 2024

Reply from MYKA

Hi Mel,

Thank you for your feedback.

I am really sorry that your order has not arrived to you yet, I absolutely understand how important it is as it's a special gift for your wife.

While there is a chance that your order will be delivered to you, we will not wait any longer, and as I informed you already in a private email, we will refund you the order's cost.

Again, I am sorry that you didn't receive the jewelry you ordered for this special occasion.

Kind regards,
Anna

Rated 5 out of 5 stars

Best Purchase

This is my 2nd time purchasing Jewellery from MYKA. I couldn’t be happier with my custom jewelry! It’s exactly what I wanted and more.
If you’re looking for a personalized something one-of-a-kind, high-quality piece that you’ll cherish forever, I highly recommend MYKA. I will definitely be returning for future purchases!

Date of experience: September 03, 2024

Reply from MYKA

We are so happy to hear that you are thrilled with your custom jewelry! It means a lot to us that you chose us to create something special for you. We strive to provide our customers with high-quality, personalized pieces that they will cherish for years to come. Thank you for your kind words and for being a loyal customer. We look forward to creating more beautiful pieces for you in the future.